Hello, The email tracking is not working properly. I have a setup a test contact using my personal Gmail account. From my company email (which uses Google Workspace and the Gmail interface) I sent an email to my personal email. I made sure both the read more

Hi, I am using hubspot sales for a few years, and happy with it. Recently got a company gsuite/workspace email address, which I have to use in communication with my org's customers, leads. If I chose in internal email address, the SEND read more

Hallo, Ich habe zwei Fragen zu Terminen in Hubspot. Erste Frage: Wir haben seit Kurzem das Problem, dass vor Monaten geplante Termine mit Kunden (Kunde ist Organizer) nicht mehr in Hubspot sind. Vorher hat man gesehen, dass bspw. nächste Woch read more

I have been experiencing a terrible lag in my gmail when seraching for old emails going to respond to longer email thread emails that started happening about 2 weeks ago. I have to disable the extension for gmail to work properly. I was wondering if read more

We’ve noticed that some Gmail emails sent from connected accounts do not automatically appear in the correct HubSpot contact record, even though “Log and Track” is enabled. It would help if HubSpot could improve the consistency of Gmail-to-contact read more

Hi, The current Gmail sales extension does not seem to be supported in the ChatGPT Atlas browser. Most of the functionality works fine, though the sidebar does not open. I fear that the new design of opening the sales extension in a si read more

Hello. I've noticed that since late last week, the Gmail sales extension seems to no longer show tracking info (little Hubspot logo w/ # of opens and associated records) for every individual email in a thread; it only shows for most recent email. I read more

Hello, our team currently manages our project scheduling via Google Calendar. Is there any way that we can see this in HubSpot for project management? Let's say when a project is finished, can we have that date from the Google Calendar populate a de read more

I use HubSpot integrated with Gmail in the chrome browser. Whenever I have a conversation with a customer via email, the some total of the conversation is included in each reply. I would love to just log the most recent message in or out. This is e read more

The new updates (August 2025) to the chrome extension logging have a bug: I have log and track disabled by default, yet it still always adds the hubspot BCC to any replies without my explicit permission. This is REALLY bad, I only want to log cert read more

Hi Hubspot team! While using Gmail Sales Extension, besides current information of the ticket name associated to curent email, it would be useful to have current ticket status visible like on the (picture below). Now I need to enter in Hubspot read more

Hello HubSpot Support Team, I encountered an issue with my email integration in HubSpot. Here’s what happened: I first integrated the wrong email account by mistake. When I went to CRM → Companies → [Selected Company] → Email tab , I could s read more