hi universe... I haev been sent to a community forum because I am attempting to use Hubspot and to begin with I want to try it out before purchasing it. What this seems to mean is that NO ONE can actually help you from HS themself - a crazy and fru read more

Hi there, For my business, I get a lot of forwarded email leads through an agency that I use. My problem is that when I receive a forwarded email, it automatically logs it to the emailaddress that forwarded the email and not the original email a read more

One of my colleagues on the company account can't log emails to deals on Hubspot , the issue was resolved on Gmail but she still faces an issue on Hubspot

Hi ! I'm not able to connect my Gmail adress to Hubspot saying my administrator needs to enable it. We use a Starter Plan But on her side, she seemed to have allowed everything so I can be free to use what I need. Could you help and tell me the read more

I keep getting this pop-up and am unable to add any templates to my emails within gmail. I also noticed the same notification when I open the sales extension in gmail and go to notifications.

Hi, eventough i'm connected to Hubspot Gmail extension, and both tracking & record checkboxes are checked, after sending the e-mail it shows up as untracked with option to "record that email". I need to manually record the email and refresh pa read more

Hi there, We are using the Sales Workspace and leads objects now and find it quite handy. However, we noticed that leads are not included in the Sales Chrome Extension yet in Gmail. We can only create contacts, tasks, deals and tickets in the read more

Hi everyone, I have been trying to configure every setting possible in Hubpsot but I cannot seem to get notifications about email opens or email replies. The email replies are ending up in the contacts activity but I am not getting notifications ab read more

Hi! Recently, we have noticed something odd. When we are creating synced Hubspot emails in Gmail, we get the usual desired associations - deals, company, contacts. However, we now notice that when we add another of our users as cc, the extern read more

Hi, how to setup Hubspot, so that when we (executives) can record emails that we sent (so they can be later seen in Hubspot), but they can't be seen by our employees. Is this happening by default if we're admin user and they're standard user? We're read more

Hi, In gmail, how do I remove the "Log email to hubspot" bar? I don't want it showing up in each email. Thanks, N

I use multiple email aliases. I have added these all in Hubspot settings / your preferences / general / email / configure / current email aliases. And yet, whenever I reply to a message sent to one of the aliases configured there, the Hubspot exten read more