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NicoleO1 le Mars 28, 2024
I was not logged into Hubspot at the time of sending an email from gmail. I have now logged the emails after logging back into hubspot but I get the notification "chose to log this email but not track it." Is there a way for me to track this email Lire la suite
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1 Réponse
Au panthéon de la communauté | Partenaire solutions
Mars 28, 2024 05:01
Hi @NicoleO1 , Sales email tracking is implemented at the time of sending an email and cannot be added later. This is explained here: https:/...Lire la suite
merfin29 le Mars 24, 2024
I have the settings in Gmail https://knowledge.hubspot.com/connected-email/customize-your-hubspot-sales-chrome-extension-default-configuration-options this page suggests that it would automatically log incoming emails to the things that Lire la suite
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3 Réponses
Contributeur
Mars 26, 2024 00:22
OK I found this page and it seems like it is impossible to have any emails automatically associated with a deal. The only exception is to use the...Lire la suite
DetailDevil le Mars 21, 2024
Hello, My contacts list is suddenly pulling from my personal Gmail account, which isn't connected to Hubspot. As a result, hundreds of personal contacts, which don't belong to my business, have appeared in my Contacts list. Why is it doing th Lire la suite
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5 Réponses
Au panthéon de la communauté | Partenaire solutions
Mars 21, 2024 11:14
@DetailDevil wrote: I don't have time to look at all the information you've linked to, but thanks for that. ... if we want to get the botto...Lire la suite
IZabarsky le Mars 18, 2024
Hi , I have 2 questions about the Gmail extension for sales using: 1. are you logging inside Gmail the contacts you want to create? (by "Log" bottom) or you are auto-created because it marks V as default? If you doing it manually, how do you ensur Lire la suite
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4 Réponses
Conseiller clé | Partenaire solutions Diamond
Mars 18, 2024 04:20
@IZabarsky You can manage your personal list the steps are mentioned in this article: https://knowledge.hubspot.com/connected-email/add-ema...Lire la suite
LinkPizza le Mars 15, 2024
What setting in "Manage user access" do i need to change to make a count connect with gmail email box. This is the text" You don't have access to connect. Ask an account admin to change your permissions." How do i change this in Lire la suite
1 Mention J'aime
2 Réponses
Participant
Mars 15, 2024 11:28
Solution is found, you could not make this more unclear where to find it.
EMayberry le Mars 13, 2024
With access to all permissions: Service Contacts Account Reports Sales Marketing 2 team members don't have access to the " Insert:____" template option, they can only create a new template. We've tried all of the following sug Lire la suite
2 Mentions J'aime
14 Réponses
Leader d'opinion | Partenaire solutions Platinum
Mars 15, 2024 11:42
Hey @EMayberry so this could be as simple as "Have you check if they have connected their personal email into HubSpot?" It's not just installi...Lire la suite
ARichman le Mars 01, 2024
Hi there, I recently started using Hubspot after a while and cannot for the life of me get any of the test emails I send to myself (on my two other email accounts) to track as open. They forever stay as 'sent'. I am 100% ticking the Track box s Lire la suite
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1 Réponse
Contributeur de premier rang
Mars 02, 2024 04:57
Firstly, it's great that you're making sure to tick the Track box, as that's a crucial step. Since you're still facing issues, here are a few things ...Lire la suite
JLaugharne7 le Janvier 31, 2024
Hi All, I installed Hubspot plug in to my Gmail a few days ago and it seems to have coincided with a 20-30% drop off in my Open rates when I use GMASS to send email campaigns Has anyone else had this problem and have any advice or suggestio Lire la suite
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8 Réponses
Gestionnaire de communauté
Mars 25, 2024 08:13
Hi @JLaugharne7 , I hope that you are well! Do you still see this behavior? Do you still need help? If yes, can you please share more details so...Lire la suite
JKhow le Janvier 28, 2024
Hi all, I have noticed that all the email addresses that I added to hubspot through the sales extension for Chrome is automatically added to my iphone contacts, how do I disable this?
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5 Réponses
Membre
Janvier 29, 2024 20:48
Hello all, I removed sales extension and installed it again, and now it is no longer sync. I am not sure what happened there. But thank you everyone ...Lire la suite
Résolues
AYaretz le Janvier 23, 2024
What are the main differences between just syncing your HubSpot and Gmail account vs installing the HubSpot Sales Extension for Gmail?
1 Mention J'aime
6 Réponses
Accepted Solution
Leader d'opinion | Partenaire solutions Platinum
Janvier 23, 2024 13:54
Hey @AYaretz the difference is that with the extension you get to see information in a side bar about the contact/deal/ticket stored in the CRM....Lire la suite
Résolues
mfujica le Janvier 23, 2024
Hi, I'm aware of the DMARc and DKIM changes. I use Mailerlite to send newsletters and I've done the authentication there BUT I use g suite with the Huhbspot browser extension to send emails to contacts within Hubspot. Not mass emails but indivi Lire la suite
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1 Réponse
Accepted Solution
Membre irremplaçable | Partenaire solutions Diamond
Janvier 23, 2024 14:52
@mfujica The emails that you're sending from Gmail would use the Gmail SPF record, not HubSpot's. The HubSpot Browser Extension allows the em...Lire la suite
Résolues
05311 le Janvier 22, 2024
Hi all! We recently rolled out hubspot and started using the chrome sales extension to log outbound emails. The email account is a gmail shared inbox (custoemr service) and I would like to know, in hubspot, who of the team si actually sendin Lire la suite
1 Mention J'aime
2 Réponses
Accepted Solution
Membre irremplaçable | Partenaire solutions Elite
Janvier 24, 2024 08:33
Hi @05311 and welcome to the community. If your customer service team is using HubSpot, are they using the Service Hub " Conversations Inbox " func...Lire la suite
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