Gmail Sales Extension

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ESheahan on February 10, 2025
Hi everyone, I have been trying to configure every setting possible in Hubpsot but I cannot seem to get notifications about email opens or email replies. The email replies are ending up in the contacts activity but I am not getting notifications ab read more
0 upvote
1 Reply
Community Manager
February 11, 2025 03:06
Hi @ESheahan and welcome, we are so glad to have you here! Thank you for asking the HubSpot Community! I'd like to ask clarifying questions so ...read more
MGeorgiev3 on February 10, 2025
Hi! Recently, we have noticed something odd. When we are creating synced Hubspot emails in Gmail, we get the usual desired associations - deals, company, contacts. However, we now notice that when we add another of our users as cc, the extern read more
0 upvote
2 Replies
Member
February 10, 2025 04:52
Thank you. We do have rules set up, I'd like to clarify the example I am talking about: I am internal user and send an email to 3 already existi...read more
Solved
BusWiFi on February 07, 2025
Hi, how to setup Hubspot, so that when we (executives) can record emails that we sent (so they can be later seen in Hubspot), but they can't be seen by our employees. Is this happening by default if we're admin user and they're standard user? We're read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
February 07, 2025 02:46
@BusWiFi that would be a limitation of the free CRM then, correct. If you have one team, you could have all execs outside of that team with v...read more
Solved
NJC on January 31, 2025
Hi, In gmail, how do I remove the "Log email to hubspot" bar? I don't want it showing up in each email. Thanks, N
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 31, 2025 11:28
Hi @NJC , As far as I know, the Chrome extension does not offer this level of customization. You could submit a request to the product team he...read more
Kief on January 30, 2025
I use multiple email aliases. I have added these all in Hubspot settings / your preferences / general / email / configure / current email aliases. And yet, whenever I reply to a message sent to one of the aliases configured there, the Hubspot exten read more
0 upvote
2 Replies
Participant
February 01, 2025 05:26
Thanks Emiliano. I have added them as email the aliases as you suggest, but Hubspot still adds them as new contacts.
Solved
KSmith31 on January 25, 2025
I love the ability to insert proposed meeting times into an email, but I'd also like to hold the proposed time on my calendar so I don't inadvertently schedule something else at a time someone is considering. Is this possible or am I missing it? read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 25, 2025 10:38
Hi @KSmith31 , Correct, this is not possible. However, another user has requested this before: https://community.hubspot.com/t5/HubSpot-Ideas...read more
Solved
Sim19 on January 23, 2025
Good morning everyone, how can I create a MARKETING contact by manually entering contact details from the Gmail add-on? I can only find the property that allows me to decide whether the new contact is marketing or non-marketing in the CREATE CONTACT read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
January 24, 2025 03:53
@Sim19 if you have a Professional and Enterprise subscription, yes, you can use a workflow to do this: https://knowledge.hubspot.com/records/set-c...read more
JGanino on January 17, 2025
My hubspot extension create conflicts with Gmail account. As soon as I turn on the Hubsopt extension the gmail account keep reloading automatically every 3/4 minutes. It's impossibile to work and super annoying. All the other extensions are off an read more
1 upvote
3 Replies
Member
January 20, 2025 06:24
Yeah already tried, also unistalled Google chorme and re-installed it but nothing, as soon as I activate the Hubspot extension it starts this infinit...read more
KMuller6 on January 15, 2025
Hi, I have uploaded my signature as an image in the settings tab but it is not showing in my emails that I sent. Please can someone help?
0 upvote
2 Replies
Member
January 16, 2025 06:41
Hi, Did you get my reply?
Solved
KTurley3 on January 11, 2025
I'm new to Hubspot and need some help. I'm using the free version and I've tried to get the email tracking set up but I'm having a problem. My system: -- MacOS 13.6.7 -- Chrome Version 131.0.6778.265 (Official Build) (arm64) -- Hubspot Sale read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
January 12, 2025 13:42
@KTurley3 if you're opening the email in the same browser that has the extension installed, then this is expected behaviour: https://knowledge.hub...read more
DAronchick on January 08, 2025
It's showing the calendar instead of the sales extension. I am on version: 3.0.0.26907 I have just uninstalled and reinstalled it.
0 upvote
2 Replies
Member
January 10, 2025 18:02
Looks like it fixed itself - it was merging together Google Calendar and Hubspot extensions. I assume one or the other updated since i posted. It loo...read more
Solved
asison8 on December 09, 2024
We just started using HubSpot and we created templates for our sales team to use. However, they can't seem to view the templates in Gmail. All templates are shared with everyone. Both sales members have paid seats. Personal email acces and read more
0 upvote
3 Replies
Accepted solution
Participant
January 15, 2025 08:33
Thanks for the suggestions! I honestly forgot that I asked this here 😅 Our sales team was able to view the templates. It was due to the brows...read more
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