Hi everyone, I have been trying to configure every setting possible in Hubpsot but I cannot seem to get notifications about email opens or email replies. The email replies are ending up in the contacts activity but I am not getting notifications ab read more
Hi @ESheahan and welcome, we are so glad to have you here! Thank you for asking the HubSpot Community! I'd like to ask clarifying questions so ...read more
Hi! Recently, we have noticed something odd. When we are creating synced Hubspot emails in Gmail, we get the usual desired associations - deals, company, contacts. However, we now notice that when we add another of our users as cc, the extern read more
Thank you. We do have rules set up, I'd like to clarify the example I am talking about: I am internal user and send an email to 3 already existi...read more
Hi, how to setup Hubspot, so that when we (executives) can record emails that we sent (so they can be later seen in Hubspot), but they can't be seen by our employees. Is this happening by default if we're admin user and they're standard user? We're read more
@BusWiFi that would be a limitation of the free CRM then, correct.
If you have one team, you could have all execs outside of that team with v...read more
Hi @NJC ,
As far as I know, the Chrome extension does not offer this level of customization. You could submit a request to the product team he...read more
I use multiple email aliases. I have added these all in Hubspot settings / your preferences / general / email / configure / current email aliases. And yet, whenever I reply to a message sent to one of the aliases configured there, the Hubspot exten read more
I love the ability to insert proposed meeting times into an email, but I'd also like to hold the proposed time on my calendar so I don't inadvertently schedule something else at a time someone is considering. Is this possible or am I missing it? read more
Hi @KSmith31 ,
Correct, this is not possible. However, another user has requested this before: https://community.hubspot.com/t5/HubSpot-Ideas...read more
Good morning everyone, how can I create a MARKETING contact by manually entering contact details from the Gmail add-on? I can only find the property that allows me to decide whether the new contact is marketing or non-marketing in the CREATE CONTACT read more
@Sim19 if you have a Professional and Enterprise subscription, yes, you can use a workflow to do this: https://knowledge.hubspot.com/records/set-c...read more
My hubspot extension create conflicts with Gmail account. As soon as I turn on the Hubsopt extension the gmail account keep reloading automatically every 3/4 minutes. It's impossibile to work and super annoying. All the other extensions are off an read more
Yeah already tried, also unistalled Google chorme and re-installed it but nothing, as soon as I activate the Hubspot extension it starts this infinit...read more
I'm new to Hubspot and need some help. I'm using the free version and I've tried to get the email tracking set up but I'm having a problem. My system: -- MacOS 13.6.7 -- Chrome Version 131.0.6778.265 (Official Build) (arm64) -- Hubspot Sale read more
@KTurley3 if you're opening the email in the same browser that has the extension installed, then this is expected behaviour: https://knowledge.hub...read more
Looks like it fixed itself - it was merging together Google Calendar and Hubspot extensions. I assume one or the other updated since i posted. It loo...read more
We just started using HubSpot and we created templates for our sales team to use. However, they can't seem to view the templates in Gmail. All templates are shared with everyone. Both sales members have paid seats. Personal email acces and read more
Thanks for the suggestions! I honestly forgot that I asked this here 😅 Our sales team was able to view the templates. It was due to the brows...read more