Gmail Sales Extension

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SThompson75 on October 10, 2024
Hello, I've set up sync to my google calendar best I know how, and I was expecting tasks to sync into my gmail.com calendar. They aren't presently. I do set reminders, and the reminder appear in the list in hubspot: but I need to see that read more
0 upvote
3 Replies
Hall of Famer | Partner
October 10, 2024 07:45
@SThompson75 do you have an assigned paid seat? " Only users with an assigned paid seat of Sales Hub or Service Hub can sync tasks to t...read more
ASamson52 on October 09, 2024
Hasn't worked since a month ago, and nothing has been fixed. If I open extention, there is just a white window. It seems data can't be loaded or rendered: If I click on Hubspot's icon in Gmail UI, it shows Log In window. After succes read more
0 upvote
2 Replies
Participant
October 10, 2024 12:23
Hey Jessica, Yes, I have done everything in troubleshooting guide. There are same reports in Chrom Store for Hubspot Extention. After relogin I see i...read more
Solved
RPielanen on October 03, 2024
Hi, how do I edit the properties shown in the gmail extension? I need to property 'lead status' to show in the company section when using the Gmail extension. In the image below, you see that I have 'lead status' at the top of the company prop read more
0 upvote
3 Replies
Accepted solution
Participant
October 04, 2024 15:32
"Update preview cards" fixes this as described here: https://community.hubspot.com/t5/Gmail-Sales-Extension/Customize-Properties/td-p/1043586
JSzlain on October 01, 2024
Hello, When I send an email from Gmail with the Hubspot chrome extension enabled, there is a new contact that gets created in Hubspot but with the email address as the name of the contact. I think this is not something that occured long ago. B read more
0 upvote
3 Replies
Member
October 02, 2024 12:50
Hi Karsten we do have the setting enabled but the problem still persist.
Solved
PWirman on October 01, 2024
Hi! How do I turn off this Hubspot bar in Gmail without turning off the sales extension. I don't need the bar, but I need the extension for adding new contacts from Gmail. Asking for friend 🙂
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 01, 2024 06:29
Hi @PWirman , As far as I know these go hand in Hand. You cannot have one without the other, unfortunately. Best regards
Solved
BasR on October 01, 2024
Dear HubSpotters, I just signed up for the individual Sales Hub Professional package so I can really start to use the software without to many restrictions. First problem I notice is that mails receiving from Gmail, answered in HubSpot, will read more
0 upvote
4 Replies
Accepted solution
Key Advisor
October 01, 2024 03:41
Hi @BasR Then why not just read and reply to the email in GMail? I see you have the HubSpot GMail so working out of GMail makes the most sen...read more
KYadavilli on September 27, 2024
My Hubspot plugin keeps getting logged out almost everyday or whenever I close the browser. Can we keep it logged in?
0 upvote
2 Replies
Community Manager
September 30, 2024 16:42
Hey @KYadavilli -- thanks for this post! @RatulRahman is correct that this is a common issue. Support can definitely help you walk through some t...read more
Solved
MarieBio on September 25, 2024
I have a free version of Hubspot for now. My hubspot settings autorize to log in all my emails which come from my Gmail. I have the hubspot sales chrome plugin. I check the box : Log in all emails by default. But it doesn't work. I have to click read more
0 upvote
5 Replies
Accepted solution
Community Manager
September 27, 2024 14:16
Hey @MarieBio -- incoming emails that are net new threads from contacts will not log to HubSpot by default, even with the sales extension. Once you...read more
Solved
MWincott on September 24, 2024
I wish to automatically sync emails I receive into my Gmail account into Hubspot. I have set up the Chrome Sales Extension and it's all connected correctly and showing the green light. In the 'Log and Track' settings I have the log and track email s read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
September 24, 2024 07:06
Hi Melanie, How are you sending your emails? It's important to note that the HubSpot Gmail integration does not automatically track all communicati...read more
Solved
chicagokalo on September 20, 2024
I am in need of assistance. I was looking at the Chrome Extension connected to Gmail. I noticed that the properties to not match the format that I created in the CRM. Ironically, my IOS app has the same outdated properties that I see my C read more
1 upvote
8 Replies
Accepted solution
Contributor
September 21, 2024 20:37
I figured this out. Settings -> Data Managment/Objects/Contacts -> Preview Customization -> click on "update preview cards" .
CRowe76 on September 09, 2024
Hello, Some users' out of office emails are being tracked as Activities and not for other users are not. How can I make it consistent for all users?
0 upvote
1 Reply
Guide | Platinum Partner
September 10, 2024 05:47
@CRowe76 My name is Olivia and I am an ex-HubSpotter turned HubSpot expert for Baskey Digital the agency. Happy to help here! Are there any diff...read more
Solved
HCaisley1 on August 27, 2024
Hi there, We are looking to send emails to prospects that trigger when a certain criteria is met on our site. We have their emails already and plan to email them using Sendgrid from a gmail account. We would want to create a contact in Hubspot fo read more
0 upvote
4 Replies
Accepted solution
Hall of Famer
September 01, 2024 11:07
@HCaisley1 The users I know that are leveraging Sendgrid create a list in HubSpot that they want to email, export that list to use for the email se...read more
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