Gmail Sales Extension

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SCattaniSK on May 26, 2024
I sent several emails using my GMAIL account, that has the hubspot extension. (Note that I used a 3party to sent this emails in bulk) I logged the records using the extension (see image) I did this with over 150 emails, but I cant see the c read more
Hall of Famer | Partner
May 27, 2024 00:20
Hi @SCattaniSK , Which HubSpot reports are you looking at exactly? Can you share more detail, ideally share a screenshot? Which HubSpot subscr...read more
MFormby on May 22, 2024
Hi I'm trying to create an email template within Gmail from an existing email. All working ok but the images are not saving in the template. Anyone know a fix? This first screen shot shows original email. The second shows what appears when I use read more
0 upvote
1 Reply
Contributor | Diamond Partner
May 22, 2024 07:49
Hi Myles, I understand the frustration with email templates not saving images correctly in HubSpot when using Gmail. This can happen due to sev...read more
Solved
ACarmo on May 16, 2024
Hey everyone, I'm Alex, new here. I need some help. When I email prospects via HubSpot, I get no replies, unlike when I use Outlook. Could I be missing their responses? Also, I get "opened email" notifications when I open the sent email to my pros read more
0 upvote
2 Replies
Accepted Solution
Recognized Expert | Diamond Partner
May 21, 2024 09:01
Hi @ACarmo and thanks for the tag @BérangèreL ! If the issue you are having is with emails being sent from the CRM User Interface (ie the C...read more
Solved
DBusch on May 15, 2024
Hi, Is there a way to update an association between a contact & a company from the Gmail extension ? We work with enterprise companies, which involve parent & child companies with the same email domain. When adding a contact from gmail thro read more
0 upvote
2 Replies
Accepted Solution
Participant
May 15, 2024 07:10
Hi @DBusch Unfortunately you cannot amend associations of Objects in Gmail directly for new or existing contacts, deald or companies. You can ...read more
Caitiest on May 09, 2024
Hello! I use Hubspot from inside of my Google Workspace inbox, and love the email open tracking that provides. Except that Hubspot logs me out on a regular basis, and I don't usually notice when it happens, so I routinely have lapses in tracking. So read more
0 upvote
1 Reply
Contributor
May 10, 2024 00:37
HI @Caitiest , There are few troubleshoot tricks that you can check: 1. Check your browser settings and see if its automatically clear cookies or...read more
Solved
JSchneider48 on May 08, 2024
Hi, I am not to sure why, but only 3 emails out of a thread of 27 emails for a deal have been tagged to the contact and deal. This has happened to a lot of our deal and threads. Could you tell me how to easily tag all the emails in the thr read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 08, 2024 05:59
Hi @JSchneider48 , This depends on the record that an activity originates from or is originally logged to. You can find those automatic associ...read more
ValentSales on May 03, 2024
When i use the Hubspot extension for gmail, does Hubspot read only my particular user's browser history or does hubspot read all of the chrome users browsing history? Thank you very much!
0 upvote
1 Reply
Most Valuable Member | Elite Partner
May 03, 2024 15:14
Hi @ValentSales the HubSpot extension for gmail has to be able to access information in the browser tab, from the research I've done regarding chro...read more
NKhuzwayo on April 27, 2024
Good day Im writing this email to introduce myself and ask if I could join this community Regards Nonsikelelo Khuzwayo
1 upvote
2 Replies
Thought Leader | Platinum Partner
April 29, 2024 05:59
Hi @NKhuzwayo welcome, you can ask any question you need in here.
Solved
annecaylin on April 23, 2024
Hello! All of our Sales Reps use the Hubspot gmail extension. We also use Sales Documents for all of our client-facing materials. It would be great if the extension would pay attention to the text in the email and auto-suggest a relevant documen read more
1 upvote
3 Replies
Accepted Solution
Thought Leader | Platinum Partner
April 24, 2024 08:07
Hey @annecaylin this is a great idea, I think this will arrive shortyl with AI. In the meantime I could suggest building Email templates for t...read more
Solved
LFenton20 on April 19, 2024
I have the Google Sales extension and I also have Super admin access but when i try to log emails to my Hubspot I don't seem to have permission? My email is connected.
0 upvote
2 Replies
Accepted Solution
Contributor
April 19, 2024 07:00
Thank you for your response. I've actually uninstalled the chrome extension and reinstalled it twice and it seems to be working now.
Solved
KBaldasaro on April 18, 2024
I recently added the Hubspot Sales Extension , connected my email and set it to "track" all opens. I then sent a couple of test emails that I know will allow such tracking., and had the recipients open them. No opens are being reported. I've run th read more
0 upvote
4 Replies
Accepted Solution
Member
April 23, 2024 19:48
So, for whatever reason, without my doing anything additional to try and solve the issue, it suddently started tracking emails yesterday. I have no i...read more
Nikk1 on April 12, 2024
Hello, Is it possible to add or edit a contact name from within the gmail extension? When we're adding new contacts for the first time it shows their name as their email address without any obvious way to edit and add their first and last name f read more
0 upvote
2 Replies
Member
April 14, 2024 11:39
Hi Pam, Unfortunately, this does not seem to work. I do not see any additional options or dropdowns when hovering over the contact email address ...read more
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