Gmail Sales Extension

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annecaylin on April 23, 2024
Hello! All of our Sales Reps use the Hubspot gmail extension. We also use Sales Documents for all of our client-facing materials. It would be great if the extension would pay attention to the text in the email and auto-suggest a relevant documen read more
0 upvote
2 Replies
April 23, 2024 18:36
Hi @annecaylin Nice to meet you! We have a document automation app for HubSpot called Portant . I think it might be helpful in this more
LFenton20 on April 19, 2024
I have the Google Sales extension and I also have Super admin access but when i try to log emails to my Hubspot I don't seem to have permission? My email is connected.
0 upvote
2 Replies
Accepted Solution
April 19, 2024 07:00
Thank you for your response. I've actually uninstalled the chrome extension and reinstalled it twice and it seems to be working now.
KBaldasaro on April 18, 2024
I recently added the Hubspot Sales Extension , connected my email and set it to "track" all opens. I then sent a couple of test emails that I know will allow such tracking., and had the recipients open them. No opens are being reported. I've run th read more
0 upvote
4 Replies
Accepted Solution
April 23, 2024 19:48
So, for whatever reason, without my doing anything additional to try and solve the issue, it suddently started tracking emails yesterday. I have no more
Nikk1 on April 12, 2024
Hello, Is it possible to add or edit a contact name from within the gmail extension? When we're adding new contacts for the first time it shows their name as their email address without any obvious way to edit and add their first and last name f read more
0 upvote
2 Replies
April 14, 2024 11:39
Hi Pam, Unfortunately, this does not seem to work. I do not see any additional options or dropdowns when hovering over the contact email address more
hbuser33 on April 08, 2024
I have connected my hubspot to gmail . Now I am sending email to a contact' email using gmail (directly opening gmail and sending) . This email is not getting logged in my activity or emails area.
0 upvote
7 Replies
Accepted Solution
Hall of Famer | Partner
April 08, 2024 01:40
Hi @hbuser33 , Have you also installed the Chrome extension? Connecting your email address is not enough for email tracking. It simply more
Ana777 on April 05, 2024
Hello! I am looking for a way to create contacts in Hubspot from an email address connected to a lead generation form on an app marketplace. The flow is that leads submit their information in this form to contact us, and this data is sent to us read more
0 upvote
2 Replies
April 05, 2024 01:41
Hi @karstenkoehler , It is a different app marketplace and is not connected to Hubspot. Would you happen to know any workaround to do that? more
JSchachter on April 04, 2024
Currently, when Hubspot tracks my emails it is assigning every contact in my inbox as a LEAD inside of Hubspot. The challenge is that then my dentist, accountant, vendors, all become LEADS. Is there a way to maintain tracking but not have the r read more
0 upvote
1 Reply
Hall of Famer | Partner
April 04, 2024 10:59
Hi @JSchachter , Under Settings > Objects > Contacts > Lifecycle Stage , HubSpot has settings for default lifecycle stages. more
DGarrett4 on April 02, 2024
Hello, for some reason my hubspot account has unlinked with my emails and it is saying this, can anyone help? -
0 upvote
1 Reply
Hall of Famer | Partner
April 02, 2024 07:07
Hi @DGarrett4 , Have you tried clearing cache / cookies and deinstalling / re-installing the extension? Best regards
DCrinnion on April 02, 2024
Hi! I am trying to create a workflow where the trigger is when we one of our sales team sends them an email (tracked via the Gmail Sales Integration) we set their contact status to Approached etc. However after some research I got told that the read more
Accepted Solution
Hall of Famer | Partner
April 02, 2024 04:18
Hi @DCrinnion , This should do the trick: You can further specify this by adding a filter for "Email subject", for more
NicoleO1 on March 28, 2024
I was not logged into Hubspot at the time of sending an email from gmail. I have now logged the emails after logging back into hubspot but I get the notification "chose to log this email but not track it." Is there a way for me to track this email read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 28, 2024 05:01
Hi @NicoleO1 , Sales email tracking is implemented at the time of sending an email and cannot be added later. This is explained here: https:/ more
merfin29 on March 24, 2024
I have the settings in Gmail this page suggests that it would automatically log incoming emails to the things that read more
0 upvote
3 Replies
March 26, 2024 00:22
OK I found this page and it seems like it is impossible to have any emails automatically associated with a deal. The only exception is to use more
DetailDevil on March 21, 2024
Hello, My contacts list is suddenly pulling from my personal Gmail account, which isn't connected to Hubspot. As a result, hundreds of personal contacts, which don't belong to my business, have appeared in my Contacts list. Why is it doing th read more
0 upvote
5 Replies
Hall of Famer | Partner
March 21, 2024 11:14
@DetailDevil wrote: I don't have time to look at all the information you've linked to, but thanks for that. ... if we want to get the more
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