Hello, I can see emails in my team's activity report, but when I go to check the full corespondence history on the contact's card, there is no sign of the emails. Any advice would be greatly appreciated

Hello, My company's sales team has noticed that some of their contacts on HubSpot are not having their email correspondence recorded. They have their gmail inboxes linked to HubSpot, and have it set to only log emails with existing read more

Hi, I'm a new user of hubspot. We synchronized our gmail solution to hubspot to send 1-1 emails. We just discover an unfortunate issue : impossible to send an email to gmail.com. All message are blocked. I don't understand why. D read more

Hi, I've been using the Gmail extension for 1-1 emails for about a year now. As of this morning when I try to send any emails Gmail warns me of potential phishing: Deceptive site ahead Attackers on t.sidekickopen08-eu1.com may trick you read more

I have a successfully connected my Gmail to my Hubspot Account via Chrome Extension on my Macbook Air, but when I am out in the field using my Chromebook, the integration is gone. So I cannot log or track my emails when I am using the Chromebook and read more

Hello, all. On my PC, I am getting the message "HubSpot was unable to add tracking to your email. Do you want to send this without tracking?" I have the boxes checked for logging and tracking and the send button is orange. The message comes up a read more

I have Deals selected in my Log and track settings in the Gmail Extension but when I go to Log a Deal to an email, no deals are showing up. Even when I try to search the Deal name there no results found.

Hi guys, Could you please help me ? I've got the HubSpot sales extension installed on Gmail. I wanted to log certain emails to the right contact on hubspot but what I noticed is, HubSpot is creating a new conversation in my HubSpot inbox + crea read more

The example issue I have is this: HubSpot Gmail extension logs out for various reasons (e.g., Chrome updates, new Chrome browser sign-in, laptop restart, switching between Gmail accounts or HubSpot accounts, etc.). I then log back int read more

Hello, When I connect my Gmailbox with Hubspot, I don't want hubspot to automatically save all the contacts from the emails received. How to do ? THANKS

Hello, Myself and all my colleague on HubSpot have recently changed our HubSpot gmail log and track settings to log communication for "existing contacts" only, to stop emails which are not relevant to clients being recorded on HubSpot. Howev read more

I've uninstalled and reinstalled the extension and same applies