Gmail Sales Extension

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  • JKelly11 on January 21, 2022
    0 Replies
    Hi Guys, Im trying to connect my hubspot chrome extention and have done the following and still the extention will not recognise my google account and remains logged out. Updated Chrome to latest .99 version Connected my personal email acc...
  • AKnabe on January 21, 2022
    1 Replies
    Hello, I installed the HubSpot Sales extension for Chrome yesterday. Since that time, searches in google are getting redirected to I'd say that the extension is the most likely culprit for this, I haven't installed anyth...
    Hall of Famer
    January 21, 2022 07:33
    Hi @AKnabe , I haven't experienced this with the HubSpot extension – which isn't to say that it's not a possible explanation. Other Chro...
  • Kidomu on January 19, 2022
    2 Replies
    Logging on behalf of a customer It would be great if there was a way to include subdomains in the Never Log list automatically. Example: Adding * in the Never Log list does not seem to exclude emails from * @company .zende...
    January 19, 2022 05:45
    That works for the root domain but subdomains on the root domain aren't excluded. Every company using for example has its own subdomain t...
  • KWinchell on January 18, 2022
    1 Replies
    We are trying to use the hubspot extension on gmail more. The issue is that you really can't do much with it. You still need to click a deal and then open tab to hubspot to edit. We would like to edit what is shown on the hubspot gmail pane. I...
    Community Manager
    January 19, 2022 14:56
    Hello @KWinchell While it is not possible to add a not from within the Chrome extension, you can click the Actions link and open the contact...
  • vantechguy on January 12, 2022
    2 Replies
    Is it possible to get email tracking for all correspondence with an email associated with an account regardless of which email client I use - desktop, web or mobile?
    Top Contributor
    January 15, 2022 03:45
    If you log your emails in HubSpot using Threads then it will also pick up emails sent from your desktop, web or mobile app.
  • Solved
    RPolster on January 11, 2022
    2 Replies
    I sent email to a contact today and he replied. That message arrived and shows up in the email for that contact. Later that same contact sent me a message in reply to a calendar invitation I had sent, that THAT message did not show up in Hubspot. ...
    January 12, 2022 09:08
    Yes! Thank you so much Karsten. Best wishes, Rob
  • Solved
    Humber on January 05, 2022
    3 Replies
    Hello everyone, I'm not certain why... but recently I've started having problems when attempt to use the HubSpot templates while in Gmail. I have done the following but still can't find why this error persists: 1) I'm using Edge web Browser. 2...
    January 06, 2022 17:50
    Thank you! It worked by disabling all extensions. I'm using Microsoft Edge and after disabling all extensions the templates started to work! ...
  • PVirmalainen on January 03, 2022
    2 Replies
    Old deals are popping up on "log to" in Hubspot Gmail email tracking. How do i remove a five year old deal from showing up in tracking options? The automation adds this deal automatically to same client emails and is a nuisance. I am ...
    Participant | Diamond Partner
    January 18, 2022 03:59
    Thanks anyway - that part was from Gmail "send email part" where you can see the name of the deals that track. Deals that are popping up are from t...
  • Nhao on December 29, 2021
    2 Replies
    This is the error message that I keep on getting while trying to connect Gmail to Hubspot. I have every permission on G-Suit and I'm an admin on both.
    Top Contributor
    January 15, 2022 03:48
    It may be down to as security permission that needs to be resolved in your Gmail account. Try this:
  • MFreeman1717 on December 22, 2021
    2 Replies
    When I logged into my gmail account this morning, I noticed that all of my hubspot features were missing. Snippets, ability to insert meeting links, tracking... I have uninstalled and reinstalled the extension without being able to resolve this...
    December 23, 2021 10:15
    I believe this was as a result of the outage yesterday. Thanks!
  • GRivero1 on December 17, 2021
    1 Replies
    I have extensions added in Gmail to be able to see contacts and their information such as name, email, birthdate, lead source, etc in Gmail. As of recent, it only shows their name and the task and forces me to open the full page instead of previewin...
    HubSpot Moderator
    December 17, 2021 12:08
    Hi @GRivero1 , It looks like you've connected directly with a member of the support team, continuing to partner with the...
  • SBaskerville on December 14, 2021
    4 Replies
    Hi Guys - For 2 of my users they are unable to view the contact records of people via the extention only the "company details". Please see screenshot of the problem occuring. I've double checked that they have permission to view/edit/delete det...
    December 27, 2021 19:22
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