We just started using HubSpot and we created templates for our sales team to use. However, they can't seem to view the templates in Gmail. All templates are shared with everyone. Both sales members have paid seats. Personal email acces and read more

Hi, my employee noticed that when she has an email opened in Gmail and wants to see hubspot related data in the sidebar on the right, clicking on Hubspot button brings up calendar in that sidebar. Could that be a bug? I can't reproduce it on my own read more

Google just disabled the HubSpot Sales extension. Google help says – Extensions that request access to all your data on your computer and the websites you visit can access almost anything, including your webcam and personal files. This is unnerving read more

When I use the Hubspot Gmail sales extention, and I am looking at an email from a prospect, I want to see the prompt to view my prospect's profile in Hubspot, but instead I always see "view Steven's Profile", which means me. I assume the reason for read more

I have set my team up so their emails and meetings are logged automatically and I can show the numbers on a report. I don't log every email, e.g.: with current customers, but I am not sure how I can do the same with meetings. In other words, it read more

There is currently no way to permanently disable email tracking for a given web domain. This is a major problem because: we really do need email tracking for prospects we simply must switch off email tracking for colleagues, suppliers and read more

Hi there! I have a problem when it comes to email tracking - I have sent an email to my personal one to try the feature. I have opened the email as well as clicked on a link and attachment in it. However in my feed I only see that the email was read more

Hello, I've set up sync to my google calendar best I know how, and I was expecting tasks to sync into my gmail.com calendar. They aren't presently. I do set reminders, and the reminder appear in the list in hubspot: but I need to see that read more

Hasn't worked since a month ago, and nothing has been fixed. If I open extention, there is just a white window. It seems data can't be loaded or rendered: If I click on Hubspot's icon in Gmail UI, it shows Log In window. After succes read more

Hi, how do I edit the properties shown in the gmail extension? I need to property 'lead status' to show in the company section when using the Gmail extension. In the image below, you see that I have 'lead status' at the top of the company prop read more

Hello, When I send an email from Gmail with the Hubspot chrome extension enabled, there is a new contact that gets created in Hubspot but with the email address as the name of the contact. I think this is not something that occured long ago. B read more

Hi! How do I turn off this Hubspot bar in Gmail without turning off the sales extension. I don't need the bar, but I need the extension for adding new contacts from Gmail. Asking for friend 🙂