Gmail Sales Extension

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LDretzolis on October 03, 2022
Hello, I'm having an issue when sending an email from a Hubspot email template : the recipients of the email land on this page after they click on my hyperlink : The email I use is not a marketing email, it is a template email. Furthe read more
0 upvote
3 Replies
Recognized Expert | Partner
October 04, 2022 09:35
Hi @LDretzolis Here is the help article about link tracking and redirects in HubSpot emails, if you send the email with tracking turned off, you ...read more
HRolnick on September 26, 2022
Hi folks, One main this I use HubSpot for is keeping track of email attachments with clients, associated with specific Deals and sometimes Companies or Contacts. Using the HubSpot Gmail extension, I would like to move attachments from emai read more
0 upvote
2 Replies
Member
September 27, 2022 06:51
I actually don't want every attachment to log, just specific ones that I select. Ideally, I would be able to move a specific attachment to a specifi...read more
Solved
jrenshi on September 15, 2022
Hey Guys, I updated my email signature this morning (previously everything was working fine) and now any logos/images in my signature don't show up after they've been sent in Gmail. Below are images of what they look like in my sent folder i read more
0 upvote
2 Replies
Accepted Solution
Community Manager
September 16, 2022 04:52
Hi @jrenshi , Thanks for reaching out to the Community! It sounds like there's a rendering issue with your signature in Gmail. This coul...read more
JElliott7 on September 12, 2022
Hello. We use Gmail and I have noticed that sometimes and email will show up in the inbox but won't show up in Hubspot. Instead its going straight to the deal. I was wondering if anybody can help me?
0 upvote
1 Reply
Community Manager
September 13, 2022 05:53
Hi @JElliott7 , Thank you for reaching out to the Community! I recommend checking the article Log email replies in CRM that explains whic...read more
Solved
LisaRaymondVM on September 05, 2022
Good day, I was referred here by Adriana in sales - a help link/button didn't appear on the right side of my dashboard after I logged in to my account. My Google calendar meetings don't always update in the Schedule A Meeting webpage on Hubspot. read more
0 upvote
1 Reply
Accepted Solution
Recognized Expert | Elite Partner
September 06, 2022 05:36
@LisaRaymondVM here are a few resources I'd look into. I haven't had that particular issue with my HubSpot/Google calendar integration, so I can't ...read more
bethannon on September 01, 2022
I recently had a rogue app make unauthorized changes to my Google profile, so I blew out my Google profile and them resetting it up. Once I did that, I'm now having problems where Gmail but everything else as well runs super slow in chrome when read more
0 upvote
2 Replies
Participant
September 02, 2022 15:24
Just FYI: someone was helping me through @HubSpotSupport this morning. Just didn't want you all to duplicate any efforts. My Chrome version is Versi...read more
Solved
salesguy2 on August 30, 2022
I have Kaspersky Security as antivirus and have the Hubspot Sales Chrome Extension on Windows 10. This morning Kaspersky identified a few Javascript files as Trojans. Poking around, it looks like these files belong to the Hubspot Sales Extension (pa read more
2 upvotes
6 Replies
Accepted Solution
Contributor | Partner
September 01, 2022 07:43
We had this issue also. Here is the explanation from HubSpot support: Google changed their requirement for Chrome extension to Manifest 3, and n...read more
Solved
bseither on August 30, 2022
Hi! I'm Bert. I'm new to Hubspot and am stuck. I was sending emails out from my business gmail account and then I noticed in Hubspot it was logging the email, but not showing opens, clicks, etc. like it was last week. When I look at the HubSpot widg read more
1 upvote
3 Replies
Accepted Solution
Recognized Expert | Partner
August 30, 2022 19:14
Hi @bseither I recommend reinstalling the HubSpot Sales chrome extension. There is definitely something funky going on if it is showing the source...read more
JCOLCOMBET on August 26, 2022
Hi all, this is my first post. I am using the 'last activity date' property in Linkedin contacts and find it very useful. However, I really wish that when someone from my team sends an email to a contact with me in cc, it would update this record read more
0 upvote
1 Reply
Community Manager
August 29, 2022 01:39
Hi @JCOLCOMBET Thank you for reaching out! Last activity date means the last date and time a note, call, tracked sales email, meetin...read more
MiguelAlvarez on August 25, 2022
Hi, This error started to show today. The google calendar seems ok. I did try with other google accoutn withouth success. Any clue? Thanks in advance.
0 upvote
1 Reply
Community Manager
August 29, 2022 01:19
Hi @MiguelAlvarez Thank you for reaching out! Would you mind trying to clear your cache following those steps , as well as trying wit...read more
DetailDevil on August 23, 2022
Hi all, This is my first post as I've encountered a problem. About 2-3 days ago, my emails stopped showing when they are opened. I'm logged in, emails are tracking (they have the 'tracked' noted on them), but the orange 'tracked' doesn't change read more
0 upvote
3 Replies
Guide | Platinum Partner
August 24, 2022 14:17
Hey @DetailDevil , thanks for clarifying! It doesn't look like that image shared carried over properly, so I'm not able to see what you shared...read more
Solved
dixons on August 21, 2022
Hi, I am testing Hubspot for our organisation and would appreciate some assistance. The Company Name does not show up in the Gmail Sales Extension, only Company Domian Name. As many of our contacts do not have a website how do I adjust the sett read more
0 upvote
4 Replies
Accepted Solution
Recognized Expert | Elite Partner
August 22, 2022 06:20
Hi @dixons . In addition to the help @mbrown offered, I'd like to throw in a little tidbit from the trainings and onboardings I do. The HubSpot ob...read more
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