Hi @NBuitrago ,
In addition to what @PamCotton has shared, activities with the object or origin being the company or contact will automatica...read more
When I add a contact or choose the "log to hubspot" option it always put the persons name as their email before the domain... For example John Smith ( jsmith@xxx.com ) would be firstname:jsmith lastname:(blank) Why can't it pull the first and las read more
Hi I've been using Hubspot with my Gmail for years now. I send emails from my Gmail account and they are automatically tracked in Hubspot. Suddenly, all of the tracking info for past emails has disappeared. All of my scheduled emails look as thoug read more
Hi @VoiceoverVic ,
I hope that you are well! Thanks for getting back to me on this. I am really glad to hear that all is working for you now ?...read more
Hello, I'm having trouble with my emails composed and sent in gmail logging to the wrong contact. I can go in and fix the associations in the gmail extension, but when I refresh, it logs it to another different contact. I am not forwarding or using read more
Our salespeople prospect and set up meetings through LinkedIn - they talk to contacts and get email addresses there, then send a calendar invite for a meeting.
The issue we're running into is that if the contact does not already exist in Hubsp read more
Hi @cchampa ,
I agree with @kvlschaefer here. Even creating the contact in HubSpot using the obtained email address and then sending the inv...read more
I am new to Hubspot and I am trying to setuip the sync between Hubspot and Gmail and Google Calender. When testing the sync by sending an email from my business account (the one registered with Hubspot) to my personal accounts in Gmail (both deskto read more
Hi, Hubspot creates a new company record for every incoming email. I have, for instance, company records for Amazon, LinkedIn and Arnold Schwarzenegger (I subscribe to Arnie's newsletter). Deleting all these unneeded records manually is too read more
Hi @KWright84 ,
If you don't want HubSpot to automatically create company records, you can turn off this setting: https://knowledge.hubspot.c...read more
I am using the HubSpot Chrome Extension for my Gmail account. When I try to email a contact with more than 3 associated deals, the Log Email option lists only 3 deals along with the associated company and contact. Has anyone seen this issue? Thank read more
Hi @Edmund_Lam ,
Yes, you can do this within the CRM: https://knowledge.hubspot.com/crm-setup/associate-activities-with-records#associate-an-...read more
I added the hubspot extension to my email and cc'd my partner but when the person we are emailing responds to emails, he cannot see the response. if i email a client and cc my partner and the client responds, my partner cannot see the email on gmai read more
Hi @ABoguslavsky ,
Then this would be a Gmail issue, not a HubSpot issue. Is this happening consistently or just for one email? Might the co-w...read more
Just reaching out to let you know that after installing the latest Mac OS update today – Ventura 13.5.1 (22G90) – the Hubspot Sales extension caused my machine to be unusable. It was consuming all of the memory on my M1 Macbook Pro and preventing m read more
Thanks for the feedback Ben. Both Chrome and Mac OS received updates back to back. It is quite likely that the issue was with the new version of Chro...read more
Hello there, I am struggling to get Hubspot working with my email, which is a gmail account. In a previous role I had a similar setup working well so I think I know what it should look like when it works. I log into Hubspot using my google creden read more
Hello Pam, Thank you for responding. Otherwise my account was working fine, it was just the email integration that I had a problem with. I found ...read more
i am trying to see where i can view the open and reply rate for emails sent using the extension. i looked in marketing - email and analyze and it shows 0 sent i want to see an actual number such as 80% emails opened 20% replied. where would i be read more
Hi @Anonymous ,
There isn't any report in the free CRM which shows exactly what you're looking for. This is partly due to limited reporting opt...read more