When we send an email to a contact that is not in Hubspot, Hubspot is automatically creating both the contact AND the company and associating the two together. But ... The activity is only being associated with the contact, not the company, for read more
I added the gmail sales extension to my email and I love it. However I do work under one email address and two alias emails. I only want emails under one alias to be forwarded to my HubSpot inbox. Is there a way to turn off the forwarding for the ot read more
I thought if a customer emailed me, it would ring a tone and I would get a popup. I don't get anything. I have switched them all on, bell, popup and browser. I did a bell test and that worked fine. Not seeing any emails come in from customers on th read more
Hi - our team would like to be able to associate a task with more than one contact from the "create task" on the side bar in gmail. Ideally you would be able to associate the task with the deal that the contact is associated with easily.
I recently installed a new OS, Monterey, on my Mac, and I stopped getting the chrome pop ups when a tracked email is opened. Can someone advise how to restore this function? I have already tried adding hubspot to sites that allow cookies and also read more
Hi there, I'm having this issue too. Followed all the steps in this thread, updated, uninstalled., reinstalled.... still no tracking check box when I want to send a gmail through hubspot. Any other ideas that woud help? Thanks 🙂
Hi, when I send an email from GMAIL with sales extension I see only 3 deals that I can associate and not all those created associated with that contact. Furthermore, the 3 deals I see are the oldest ones (including closed ones) and not the most rece read more
Hello, really hope you can help me. I have reinstalled, cleared cash and even created a new chrome profile but I keep getting the same error
There are no HubSpot accounts for email@example.com ?
Please select a portal to login ?
I'm having problems with the sales chrome extension. Inside of Gmail, the extension claims I don't have a hubspot account matching the email I'm using, but I do. I've checked through the troubleshooting guide, and nothing seems to change. I've got read more
Hi there - would love help with this issue. I'm using the Hubspot Sales extension and am encountering an issue with certain features (scheduling, templates), just appear as a blank window? Oddly, some features do work - like Snippets. Help? In read more
Hey everyone, Does anyone know how to get your emails to track on the desktop gmail app as opposed to the browser only. I find the browser irritating to use but the desktop version doesn't seem to track my emails