Gmail Sales Extension

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smamalis on January 26, 2023
All of a sudden my Gmail stopped working (at all, won't load and locks up my computer) when the Chrome extension is enabled. It was working fine until yesterday. I've updated my computer, updated chrome, cleared cache, uninstalled then reinstalled read more
0 upvote
2 Replies
Member
January 27, 2023 06:21
Thanks, Frank! Yea it's really weird.
Solved
Accepted Solution
December 27, 2022 08:20
This means your contact doesn't have the necessary subscription type required to send a sales email. As the error message states you can either chang...read more
Solved
RichardM50 on December 20, 2022
I have just set a new employee up on a new laptop. Was logged into their Google account on Chrome and added the sales extension and everything appears to be working correctly with the exception of being unable to get HubSpot to appear in the Google read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
December 20, 2022 21:26
Hi @RichardM50 , Out of the box, HubSpot doesn't appear in the 'Waffle'. The only reason why it'd appear for you that I can imagine would be t...read more
Solved
Chiarina on December 09, 2022
Hi there, I had my work email connected and everything worked well. Then I tried to connect my calendar and had to do that using a different email (personal gmail). At that point, I could not connect my work email anymore. I tried to delete read more
0 upvote
3 Replies
Accepted Solution
Community Manager
December 12, 2022 08:22
Hi @Chiarina , Thank you for reaching out to the Community! We usually see this error when there is an email provider mismatch – could you c...read more
CFitzgerald on November 29, 2022
Does anyone know why the email composition taskbar within HubSpot offers the 'Quotes' functionality, while the Gmail extension omits it? In otherwords, when I'm in gmail with the extension on, there's no option to link in Quotes. I'm a super ad read more
0 upvote
1 Reply
Community Manager
November 30, 2022 04:43
Hi @CFitzgerald , Thanks for reaching out to the Community! According to this help article , it appears that the quotes functionality ...read more
Solved
OBoguslavskyi on November 19, 2022
Hello Everyone. While using Chrome extension, I've noticed that 1st e-mail is logged for the contact ONLY, but not for the company as well, and there is no way to do that. What probably happens is: when we send the 1st e-mail, first the contact read more
0 upvote
4 Replies
Accepted Solution
Member
December 13, 2022 13:37
Thanks Mia. I've submitted an idea https://community.hubspot.com/t5/HubSpot-Ideas/Chrome-Extension-Fix-problem-that-1st-e-mail-is-logged-for-the/id...read more
NeoBlack on November 09, 2022
With delegated google mail accounts, the extension breaks the interface. The sidebar is permanently open and can't be closed. Chrome extension: HubSpot Sales Chrome extension version: 2.9.0.7407 Chrome version: (latest) Please take a loo read more
0 upvote
2 Replies
Member
November 09, 2022 23:23
Thx, I will try to contact the support.
Solved
PiCa on November 03, 2022
After creating a Hubspot Account with my Google E-Mail and trying to login to the extension, it shows that my doesn't exists. neighter entering the email and password manually nor changing the password helped.
0 upvote
1 Reply
Accepted Solution
Community Manager
November 04, 2022 04:14
Hi @PiCa , Thank you for reaching out to the Community! Have you already tried reinstalling the HubSpot Sales Chrome extension? This would ...read more
Solved
JHebert on November 03, 2022
When some of my Hubspot contacts send a new email to my corporate email address, I receive the email in my Gmail inbox, but there is no entry in the contact record in HubSpot. As a result, I am not notified by HubSpot that I've received an email fro read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
November 03, 2022 22:43
Hi @JHebert , Thank you for the detailed requests and information. What you're describing is exactly expected behavior. HubSpot does not autom...read more
DMalley on November 03, 2022
I have 780+ contactas in Google contacts, and when I sync them with hubspot plugin, after sync only 99 out of 780+ have phone numbers. I have uninstall and reinstalled plugin and no diffrence.
0 upvote
1 Reply
Community Manager
November 04, 2022 14:38
Hello @DMalley , thank you for posting in our Community. Would be possible that when syncing your contacts the phone number goes to a separat...read more
JohnQuinn on October 26, 2022
Hubspot stopped loading in GMAIL Any options other than closing my account an using something where I can get customer service?
0 upvote
2 Replies
Member
October 27, 2022 04:50
Yes its gone and does not load with a gmail account. 1 works 1 doesnt
AGervasoni on October 25, 2022
Hi there, I use Hubspot and GMAIL on an ipad, and I want to be able to have emails sent and received via GMail app logged in CRM where we have a contact with matching email. Is this possible via any third party apps? Chrome extension is no good read more
2 upvotes
2 Replies
Member
October 27, 2022 22:03
Thanks Dan, unfortunately that solution wont work because the Chrome extension only works for destop, not ipad.
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