Gmail Sales Extension

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AD2022 on June 13, 2024
Good morning ! We've always used the Hubspot plugin for Gmail to use email templates, do email tracking, and other tools, but now we get this error message when we send an email: Your email was sent without tracking HubSpot was unable to add track read more
0 upvote
3 Replies
Contributor
June 14, 2024 03:15
If you can I would reach out to HubSpot support and see if they can help you further. I would also check this article here to go through each o...read more
04509 on June 12, 2024
Hello, I have a few questions regarding the GMail Sales Extension. I have 4 questions I hope somone can help with. 1. If a contact that is already in my HubSpot sends me a cold email, will the extension automatically log that first email to read more
0 upvote
1 Reply
Recognized Expert | Diamond Partner
June 13, 2024 09:02
Hi @04509 Here are your answers! 1.) No. The extension cannot log emails that come from your contact to you unless you forward them t...read more
kdz08 on June 12, 2024
Hi! One day about 1-2 weeks ago, I started to get this error pop up every time I send an email. The error says "your email was sent without tracking", but I checked both the log and track boxes and there is a bcc of the HubSpot email with the number read more
0 upvote
3 Replies
Member
June 14, 2024 10:28
Hi Trevor, It looks like my Data Privacy is turned off. Will turning it on fix the problem? Thanks!
Solved
QThompson on June 07, 2024
I've connected my Gmail account, but it seems that I am not receiving all emails from all senders. Does Hubspot limit receiving emails from only contacts that I have created in the CRM?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 07, 2024 12:49
Hi @QThompson , HubSpot does not log net new incoming emails, only replies to emails that originate in HubSpot or are sent with the extension ...read more
Solved
liviasellcros on June 04, 2024
Hi, Hostinger- our email provider blocked the ability for me to send emails, because: The domain name hs-salescrm-engage.com was marked as spam by end recipients hence the emails weren't going through What is this link? Is it a link of read more
0 upvote
7 Replies
Accepted solution
Hall of Famer | Partner
June 04, 2024 08:34
Hi @liviasellcros , That looks like you're using the free HubSpot tools and haven't connected/authenticated your sending domain. That's why th...read more
KDeBaere9 on May 30, 2024
Hello, I installed the Chrome extension for Hubspot and I am using Gmail. After going through the connection flow it is redirecting me to Hubspot to authenticate and this is the message I am getting: Then it redirects to the login page. So I ca read more
1 upvote
2 Replies
Member
June 02, 2024 06:26
Thanks for this. Yes, updating Chrome to the latest version solved the problem.
DH7 on May 28, 2024
Are there any settings that define how often I need to log back into Hubsot when using gmail? It's pretty frequent and it really ruins the experience when again and again I notice I am logged out. Gmail itself never logs me out, it's just the hubspo read more
0 upvote
1 Reply
Contributor
May 29, 2024 01:08
Hi @DH7 , Check your browser is not clearing cookies or cache upon exit, as this can log you out of the HubSpot add-on. Also ensure that you are us...read more
SCattaniSK on May 26, 2024
I sent several emails using my GMAIL account, that has the hubspot extension. (Note that I used a 3party to sent this emails in bulk) I logged the records using the extension (see image) I did this with over 150 emails, but I cant see the c read more
0 upvote
2 Replies
Member
May 27, 2024 15:04
Hello! karstenkoehler The report looks like this: But when i go to my contacts lists: And filter by last activity it shows me 133...read more
MFormby on May 22, 2024
Hi I'm trying to create an email template within Gmail from an existing email. All working ok but the images are not saving in the template. Anyone know a fix? This first screen shot shows original email. The second shows what appears when I use read more
0 upvote
1 Reply
Contributor | Diamond Partner
May 22, 2024 07:49
Hi Myles, I understand the frustration with email templates not saving images correctly in HubSpot when using Gmail. This can happen due to sev...read more
Solved
ACarmo on May 16, 2024
Hey everyone, I'm Alex, new here. I need some help. When I email prospects via HubSpot, I get no replies, unlike when I use Outlook. Could I be missing their responses? Also, I get "opened email" notifications when I open the sent email to my pros read more
0 upvote
2 Replies
Accepted solution
Recognized Expert | Diamond Partner
May 21, 2024 09:01
Hi @ACarmo and thanks for the tag @BérangèreL ! If the issue you are having is with emails being sent from the CRM User Interface (ie the C...read more
Solved
DBusch on May 15, 2024
Hi, Is there a way to update an association between a contact & a company from the Gmail extension ? We work with enterprise companies, which involve parent & child companies with the same email domain. When adding a contact from gmail thro read more
0 upvote
2 Replies
Accepted solution
Contributor
May 15, 2024 07:10
Hi @DBusch Unfortunately you cannot amend associations of Objects in Gmail directly for new or existing contacts, deald or companies. You can ...read more
Caitiest on May 09, 2024
Hello! I use Hubspot from inside of my Google Workspace inbox, and love the email open tracking that provides. Except that Hubspot logs me out on a regular basis, and I don't usually notice when it happens, so I routinely have lapses in tracking. So read more
0 upvote
1 Reply
Contributor
May 10, 2024 00:37
HI @Caitiest , There are few troubleshoot tricks that you can check: 1. Check your browser settings and see if its automatically clear cookies or...read more
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