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Gmail Sales Extension

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OBoguslavskyi on November 19, 2022
1st e-mail is logged for the contact, but not for the company
Hello Everyone. While using Chrome extension, I've noticed that 1st e-mail is logged for the contact ONLY, but not for the company as well, and there is no way to do that. What probably happens is: when we send the 1st e-mail, first the contact read more
Reply Free
0 upvote
2 Replies
OBoguslavskyi
Member
November 22, 2022 05:16
Hi @MiaSrebrnjak I confirm that Automatic association between contacts and companies is turned on and in the plugin settings I selected em...read more
NeoBlack on November 09, 2022
Chrome Extension: Bug with delegated google mail accounts
With delegated google mail accounts, the extension breaks the interface. The sidebar is permanently open and can't be closed. Chrome extension: HubSpot Sales Chrome extension version: 2.9.0.7407 Chrome version: (latest) Please take a loo read more
Reply Professional Sales
0 upvote
2 Replies
NeoBlack
Member
November 09, 2022 23:23
Thx, I will try to contact the support.
Solved
PiCa on November 03, 2022
HubSpot Account doesn't exist - Login failiure
After creating a Hubspot Account with my Google E-Mail and trying to login to the extension, it shows that my doesn't exists. neighter entering the email and password manually nor changing the password helped.
Reply Free
0 upvote
1 Reply
Accepted Solution
MiaSrebrnjak
Community Manager
November 04, 2022 04:14
Hi @PiCa , Thank you for reaching out to the Community! Have you already tried reinstalling the HubSpot Sales Chrome extension? This would ...read more
Solved
JHebert on November 03, 2022
Not all messages from known contacts are propagated from email to the contact record in HubSpot
When some of my Hubspot contacts send a new email to my corporate email address, I receive the email in my Gmail inbox, but there is no entry in the contact record in HubSpot. As a result, I am not notified by HubSpot that I've received an email fro read more
Reply Connected Email
0 upvote
5 Replies
Accepted Solution
karstenkoehler
Hall of Famer | Partner
November 03, 2022 22:43
Hi @JHebert , Thank you for the detailed requests and information. What you're describing is exactly expected behavior. HubSpot does not autom...read more
DMalley on November 03, 2022
No phone numbers after google contacts sync.
I have 780+ contactas in Google contacts, and when I sync them with hubspot plugin, after sync only 99 out of 780+ have phone numbers. I have uninstall and reinstalled plugin and no diffrence.
Reply Free
0 upvote
1 Reply
PamCotton
Community Manager
November 04, 2022 14:38
Hello @DMalley , thank you for posting in our Community. Would be possible that when syncing your contacts the phone number goes to a separat...read more
JohnQuinn on October 26, 2022
Hubspot not loading in Gmail
Hubspot stopped loading in GMAIL Any options other than closing my account an using something where I can get customer service?
Reply
0 upvote
2 Replies
JohnQuinn
Member
October 27, 2022 04:50
Yes its gone and does not load with a gmail account. 1 works 1 doesnt
AGervasoni on October 25, 2022
Logging Gmail emails in Hubspot
Hi there, I use Hubspot and GMAIL on an ipad, and I want to be able to have emails sent and received via GMail app logged in CRM where we have a contact with matching email. Is this possible via any third party apps? Chrome extension is no good read more
Reply Free
1 upvote
2 Replies
AGervasoni
Member
October 27, 2022 22:03
Thanks Dan, unfortunately that solution wont work because the Chrome extension only works for destop, not ipad.
Solved
JPaquette on October 20, 2022
Insert Proposed Times for another User (in a Gmail email)
Hello, I am a super admin which allows me to access and edit other users' scheduling links. I'm facing a challenge within my email (Gmail) and accessing the Hubspot scheduling links for OTHER users as well as the feature called "insert proposed time read more
Reply
0 upvote
2 Replies
Accepted Solution
karstenkoehler
Hall of Famer | Partner
October 20, 2022 21:17
Hi @JPaquette , As far as I know this is expected behavior, the proposed meeting times feature is referencing your own calendar sync with Goog...read more
Solved
LDretzolis on October 03, 2022
Hyperlink in email redirects towards a warning page
Hello, I'm having an issue when sending an email from a Hubspot email template : the recipients of the email land on this page after they click on my hyperlink : The email I use is not a marketing email, it is a template email. Furthe read more
Reply Professional
0 upvote
3 Replies
Accepted Solution
Jnix284
Recognized Expert | Partner
October 04, 2022 09:35
Hi @LDretzolis Here is the help article about link tracking and redirects in HubSpot emails, if you send the email with tracking turned off, you ...read more
HRolnick on September 26, 2022
Moving Attachments from Gmail to Hubspot in Browser
Hi folks, One main this I use HubSpot for is keeping track of email attachments with clients, associated with specific Deals and sometimes Companies or Contacts. Using the HubSpot Gmail extension, I would like to move attachments from emai read more
Reply Companies Contacts Deals Documents
0 upvote
2 Replies
HRolnick
Member
September 27, 2022 06:51
I actually don't want every attachment to log, just specific ones that I select. Ideally, I would be able to move a specific attachment to a specifi...read more
Solved
jrenshi on September 15, 2022
Logo not loading/showing up in Gmail signature
Hey Guys, I updated my email signature this morning (previously everything was working fine) and now any logos/images in my signature don't show up after they've been sent in Gmail. Below are images of what they look like in my sent folder i read more
Reply
0 upvote
2 Replies
Accepted Solution
kvonloesecke
Community Manager
September 16, 2022 04:52
Hi @jrenshi , Thanks for reaching out to the Community! It sounds like there's a rendering issue with your signature in Gmail. This coul...read more
JElliott7 on September 12, 2022
Emails not being delivered to Hubspot
Hello. We use Gmail and I have noticed that sometimes and email will show up in the inbox but won't show up in Hubspot. Instead its going straight to the deal. I was wondering if anybody can help me?
Reply
0 upvote
1 Reply
MiaSrebrnjak
Community Manager
September 13, 2022 05:53
Hi @JElliott7 , Thank you for reaching out to the Community! I recommend checking the article Log email replies in CRM that explains whic...read more
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