When I add a contact or choose the "log to hubspot" option it always put the persons name as their email before the domain... For example John Smith ( jsmith@xxx.com ) would be firstname:jsmith lastname:(blank) Why can't it pull the first and las read more

Hi I've been using Hubspot with my Gmail for years now. I send emails from my Gmail account and they are automatically tracked in Hubspot. Suddenly, all of the tracking info for past emails has disappeared. All of my scheduled emails look as thoug read more

Hello, I'm having trouble with my emails composed and sent in gmail logging to the wrong contact. I can go in and fix the associations in the gmail extension, but when I refresh, it logs it to another different contact. I am not forwarding or using read more

Our salespeople prospect and set up meetings through LinkedIn - they talk to contacts and get email addresses there, then send a calendar invite for a meeting. The issue we're running into is that if the contact does not already exist in Hubsp read more

I am new to Hubspot and I am trying to setuip the sync between Hubspot and Gmail and Google Calender. When testing the sync by sending an email from my business account (the one registered with Hubspot) to my personal accounts in Gmail (both deskto read more

Hi, Hubspot creates a new company record for every incoming email. I have, for instance, company records for Amazon, LinkedIn and Arnold Schwarzenegger (I subscribe to Arnie's newsletter). Deleting all these unneeded records manually is too read more

I am using the HubSpot Chrome Extension for my Gmail account. When I try to email a contact with more than 3 associated deals, the Log Email option lists only 3 deals along with the associated company and contact. Has anyone seen this issue? Thank read more

I added the hubspot extension to my email and cc'd my partner but when the person we are emailing responds to emails, he cannot see the response. if i email a client and cc my partner and the client responds, my partner cannot see the email on gmai read more

Just reaching out to let you know that after installing the latest Mac OS update today – Ventura 13.5.1 (22G90) – the Hubspot Sales extension caused my machine to be unusable. It was consuming all of the memory on my M1 Macbook Pro and preventing m read more

Hello there, I am struggling to get Hubspot working with my email, which is a gmail account. In a previous role I had a similar setup working well so I think I know what it should look like when it works. I log into Hubspot using my google creden read more

i am trying to see where i can view the open and reply rate for emails sent using the extension. i looked in marketing - email and analyze and it shows 0 sent i want to see an actual number such as 80% emails opened 20% replied. where would i be read more

Tried sending test emails to Patrick from support, after having connected the gmail sales extension, and enabling tracking/logging. He receives my emails on inbox, but they dont get translated into Hubspot. A contact for Patrick gets created in Hu read more