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EMayberry on Março 13, 2024
With access to all permissions: Service Contacts Account Reports Sales Marketing 2 team members don't have access to the " Insert:____" template option, they can only create a new template. We've tried all of the following sug Leia mais
2 avaliações positivas
14 Respostas
Autoridade no assunto | Parceiro Platinum
Março 15, 2024 11:42
Hey @EMayberry so this could be as simple as "Have you check if they have connected their personal email into HubSpot?" It's not just installi...Leia mais
ERoussety on Julho 08, 2023
Hello everyone! I'm having the same issues, when tapping on "Templates" it saying that I don't have any even though I have one in my Hubspot account. If I tap on "View all", the screen goes blank and nothing happen. I've tried to look at the e Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Julho 12, 2023 13:19
Hi @ERoussety , Thanks for reaching out to the Community! I've moved your reply to a new post to ensure it gets visibility among our commun...Leia mais
hd-cp21 on Julho 05, 2022
I am constantly using templates and updating senders and it is VERY annoying it pops up EVERY email. How do I HIDE/TURN OFF this option?
0 avaliações positivas
1 Respostas
Membro do Hall da Fama | Parceiro
Julho 05, 2022 02:48
Hi @hd-cp21 , There isn't a specific settings to turn this pop up off, unfortunately. How exactly are you composing emails? If you're cr...Leia mais
tortuga_007 on Outubro 13, 2020
When attempting to load templates into my Gmail i get a white screen. I'm using MS Edge and the browser is up to date.
0 avaliações positivas
3 Respostas
Alunos da HubSpot
Outubro 16, 2020 07:11
Hi @tmorris , Here are a few things that you could try: Try using an incognito window and another browser (Chrome, Internet Explore...Leia mais
steve_vizibl on Agosto 20, 2020
The SAVE button in sent items is not showing on emails to save a new tmeplate and there is no option to save / delete email templates in the Chrome extension button on email creation. Am i missing something or is it broken? Thanks in advan Leia mais
0 avaliações positivas
6 Respostas
Gerente da Comunidade
Agosto 21, 2020 16:07
Hello @steve_vizibl , Could you please inform me what happens after you click select? What is your chrome version currently? Does this happe...Leia mais
Solucionado
CoachKatie on Agosto 06, 2019
Hi there, when composing a new email in gmail and hitting the "template" button to insert one of my templates, I get an error message saying " app.hubspot.com refused to connect.". I am new to hubspot, so it is the first time that I am using t Leia mais
0 avaliações positivas
2 Respostas
Accepted Solution
Gerente da Comunidade
Agosto 07, 2019 05:56
Hey @CoachKatie Could you please confirm if you have connected your inbox in HubSpot ? Could you please try to uninstall the extens...Leia mais
Solucionado
neodjandre1 on Julho 17, 2019
Hello, I created an email signature inside Hubspot. However, when I create a new email in my gmail account, the signature is not shown. Do I have to create a copy of my Hubspot signature inside Gmail? I thought the Gmail tool would add t Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Especialista reconhecido(a) | Parceiro Platinum
Julho 17, 2019 08:11
Hi @neodjandre1 , Gmail will not pull the signature from HubSpot, you'll have to add it there as well. Just in case, here are the step...Leia mais
Solucionado
ThomasKujawa on Janeiro 08, 2017
How can I send emails from hubspot sales to contacts later ? I can't find a button to do that.
0 avaliações positivas
2 Respostas
Accepted Solution
HubSpot Employee
Janeiro 09, 2017 11:43
Hi @ThomasKujawa , Welcome to the Hubspot Community and thank you for your question! The "Send Later" button is only available when send...Leia mais
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