We just started using HubSpot and we created templates for our sales team to use. However, they can't seem to view the templates in Gmail. All templates are shared with everyone. Both sales members have paid seats. Personal email acces and Leer más

With access to all permissions: Service Contacts Account Reports Sales Marketing 2 team members don't have access to the " Insert:____" template option, they can only create a new template. We've tried all of the following sug Leer más

Hello everyone! I'm having the same issues, when tapping on "Templates" it saying that I don't have any even though I have one in my Hubspot account. If I tap on "View all", the screen goes blank and nothing happen. I've tried to look at the e Leer más

I am constantly using templates and updating senders and it is VERY annoying it pops up EVERY email. How do I HIDE/TURN OFF this option?

When attempting to load templates into my Gmail i get a white screen. I'm using MS Edge and the browser is up to date.

Hi there, when composing a new email in gmail and hitting the "template" button to insert one of my templates, I get an error message saying " app.hubspot.com refused to connect.". I am new to hubspot, so it is the first time that I am using t Leer más

Hello, I created an email signature inside Hubspot. However, when I create a new email in my gmail account, the signature is not shown. Do I have to create a copy of my Hubspot signature inside Gmail? I thought the Gmail tool would add t Leer más

How can I send emails from hubspot sales to contacts later ? I can't find a button to do that.