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Solved
EMayberry on March 13, 2024
With access to all permissions: Service Contacts Account Reports Sales Marketing 2 team members don't have access to the " Insert:____" template option, they can only create a new template. We've tried all of the following sug read more
2 upvotes
14 Replies
Accepted solution
Thought Leader | Platinum Partner
March 15, 2024 11:42
Hey @EMayberry so this could be as simple as "Have you check if they have connected their personal email into HubSpot?" It's not just installi...read more
ERoussety on July 08, 2023
Hello everyone! I'm having the same issues, when tapping on "Templates" it saying that I don't have any even though I have one in my Hubspot account. If I tap on "View all", the screen goes blank and nothing happen. I've tried to look at the e read more
0 upvote
1 Reply
Community Manager
July 12, 2023 13:19
Hi @ERoussety , Thanks for reaching out to the Community! I've moved your reply to a new post to ensure it gets visibility among our commun...read more
hd-cp21 on July 05, 2022
I am constantly using templates and updating senders and it is VERY annoying it pops up EVERY email. How do I HIDE/TURN OFF this option?
2 upvotes
3 Replies
Community Manager
April 30, 2024 18:41
Hey @JLucido , what are the steps you have taken to reproduce this? Since this post is from 2022, I want to make sure I have this updated. The ...read more
tortuga_007 on October 13, 2020
When attempting to load templates into my Gmail i get a white screen. I'm using MS Edge and the browser is up to date.
0 upvote
3 Replies
HubSpot Alumni
October 16, 2020 07:11
Hi @tmorris , Here are a few things that you could try: Try using an incognito window and another browser (Chrome, Internet Explore...read more
Solved
CoachKatie on August 06, 2019
Hi there, when composing a new email in gmail and hitting the "template" button to insert one of my templates, I get an error message saying " app.hubspot.com refused to connect.". I am new to hubspot, so it is the first time that I am using t read more
0 upvote
2 Replies
Accepted solution
Community Manager
August 07, 2019 05:56
Hey @CoachKatie Could you please confirm if you have connected your inbox in HubSpot ? Could you please try to uninstall the extens...read more
Solved
neodjandre1 on July 17, 2019
Hello, I created an email signature inside Hubspot. However, when I create a new email in my gmail account, the signature is not shown. Do I have to create a copy of my Hubspot signature inside Gmail? I thought the Gmail tool would add t read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
July 17, 2019 08:11
Hi @neodjandre1 , Gmail will not pull the signature from HubSpot, you'll have to add it there as well. Just in case, here are the step...read more
Solved
ThomasKujawa on January 08, 2017
How can I send emails from hubspot sales to contacts later ? I can't find a button to do that.
0 upvote
2 Replies
Accepted solution
HubSpot Employee
January 09, 2017 11:43
Hi @ThomasKujawa , Welcome to the Hubspot Community and thank you for your question! The "Send Later" button is only available when send...read more
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