Gmail Sales Extension

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Solved
TSuhorukova on May 01, 2025
What are the steps to customize the HubSpot sidebar in Gmail so that only the properties I want to see appear on the right?
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
May 01, 2025 18:10
Hi @TSuhorukova ! Found a similar post in the community with a solution: https://community.hubspot.com/t5/Gmail-Sales-Extension/Customize-P...read more
Cmedbyme on February 26, 2025
Hi ! I'm not able to connect my Gmail adress to Hubspot saying my administrator needs to enable it. We use a Starter Plan But on her side, she seemed to have allowed everything so I can be free to use what I need. Could you help and tell me the read more
0 upvote
3 Replies
Community Manager
March 11, 2025 19:15
Hi @Cmedbyme ! Can you clarify that you are following the steps to connect your personal email address instead of a shared inbox?
Solved
LFelizSantos on February 23, 2025
I keep getting this pop-up and am unable to add any templates to my emails within gmail. I also noticed the same notification when I open the sales extension in gmail and go to notifications.
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 24, 2025 00:05
Hi @LFelizSantos , Have you tried clearing cache/cookies and disabling other extensions? If that doesn't work, could your IT have regulated th...read more
Solved
NJC on January 31, 2025
Hi, In gmail, how do I remove the "Log email to hubspot" bar? I don't want it showing up in each email. Thanks, N
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 31, 2025 11:28
Hi @NJC , As far as I know, the Chrome extension does not offer this level of customization. You could submit a request to the product team he...read more
Solved
Sim19 on January 23, 2025
Good morning everyone, how can I create a MARKETING contact by manually entering contact details from the Gmail add-on? I can only find the property that allows me to decide whether the new contact is marketing or non-marketing in the CREATE CONTACT read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
January 24, 2025 03:53
@Sim19 if you have a Professional and Enterprise subscription, yes, you can use a workflow to do this: https://knowledge.hubspot.com/records/set-c...read more
Solved
PTomlinson on October 29, 2024
There is currently no way to permanently disable email tracking for a given web domain. This is a major problem because: we really do need email tracking for prospects we simply must switch off email tracking for colleagues, suppliers and read more
Accepted solution
Key Advisor
October 29, 2024 08:21
As this is a user to user forum here the only thing I can recommend is to head over to the ideas board and upvote similar ideas or create your own to...read more
Solved
SThompson75 on October 10, 2024
Hello, I've set up sync to my google calendar best I know how, and I was expecting tasks to sync into my gmail.com calendar. They aren't presently. I do set reminders, and the reminder appear in the list in hubspot: but I need to see that read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 10, 2024 07:45
@SThompson75 do you have an assigned paid seat? " Only users with an assigned paid seat of Sales Hub or Service Hub can sync tasks to t...read more
Solved
RPielanen on October 03, 2024
Hi, how do I edit the properties shown in the gmail extension? I need to property 'lead status' to show in the company section when using the Gmail extension. In the image below, you see that I have 'lead status' at the top of the company prop read more
0 upvote
4 Replies
Accepted solution
Participant
October 04, 2024 15:32
"Update preview cards" fixes this as described here: https://community.hubspot.com/t5/Gmail-Sales-Extension/Customize-Properties/td-p/1043586
Solved
PWirman on October 01, 2024
Hi! How do I turn off this Hubspot bar in Gmail without turning off the sales extension. I don't need the bar, but I need the extension for adding new contacts from Gmail. Asking for friend 🙂
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
October 01, 2024 06:29
Hi @PWirman , As far as I know these go hand in Hand. You cannot have one without the other, unfortunately. Best regards
Solved
04509 on August 07, 2024
Good Afternoon, Just wanted to ask a question. We used to be able to log emails by clicking "Log Emails" once we received them. We recently noticed, this is no longer working for us. We try to click "Log Email" and it thinks for a little, then n read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
August 08, 2024 00:09
Hi @04509 , HubSpot has troubleshooting steps here: https://knowledge.hubspot.com/connected-email/troubleshooting-the-hubspot-sales-chrome-ex...read more
AZlotko on August 02, 2024
Good day, everyone! I have installed the HubSpot Sales extension for Chrome. It's connected to my HubSpot account, but I'm experiencing two problems: Emails from Gmail are not automatically uploaded to HubSpot, even though all the nece read more
0 upvote
2 Replies
Member
August 02, 2024 04:24
I send emails from HubSpot. But I receive emails from customers in Gmail inbox and I want these emails to be uploaded to HubSpot automatically. ...read more
Solved
FTE on July 24, 2024
Hello community, not sure if this is expected or not and if there is any way to configure it. Using Web based gmail with the HubSpot extension: - E-mail thread initiated by mail to John Doe (created by the extension) - All works fine. - Contact read more
0 upvote
6 Replies
Accepted solution
Recognized Expert
July 26, 2024 03:12
Hi @FTE Hmm, then I am at the end of my wits. The only other option would be to deinstall and reinstall the plugin and try again. I ...read more
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