The example issue I have is this: HubSpot Gmail extension logs out for various reasons (e.g., Chrome updates, new Chrome browser sign-in, laptop restart, switching between Gmail accounts or HubSpot accounts, etc.). I then log back int read more
Hi, I am the sender of the original email and I do not want to send the email to anyone. I am only trying to log an email that I have already sent. Hu...read more
Good day, I was referred here by Adriana in sales - a help link/button didn't appear on the right side of my dashboard after I logged in to my account. My Google calendar meetings don't always update in the Schedule A Meeting webpage on Hubspot. read more
@LisaRaymondVM here are a few resources I'd look into. I haven't had that particular issue with my HubSpot/Google calendar integration, so I can't ...read more
Hi all, this is my first post. I am using the 'last activity date' property in Linkedin contacts and find it very useful. However, I really wish that when someone from my team sends an email to a contact with me in cc, it would update this record read more
I thought if a customer emailed me, it would ring a tone and I would get a popup. I don't get anything. I have switched them all on, bell, popup and browser. I did a bell test and that worked fine. Not seeing any emails come in from customers on th read more
Hi! We had often the problem, that HubSpot was not activated in Gmail. Is there an option to automatically log in to HubSpot / activate the Gmail extension as soon as Gmail opens? Thanks for your support!
Hi @LSFOR Another option is to use a third party app to log your emails in HubSpot as this will automatically log all your emails without ha...read more
Hi @JLakhani ,
@webdew beat me to it, disabling and re-enabling all notifications might do the trick: https://knowledge.hubspot.com/setting...read more
When I send a group email, and then one person in that group emails me individually, that individual email is associated with the everyone's record in the group, instead of just that one contact. I uncheck the associations that don't relate, but the read more
Hello @MSpicer , currently when you are sending a group email from HubSpot, the email is sent to one unique tracking code to all contacts.
If you ...read more
Hello, Starting today at 1:20PM EST, Gmail is blocking all of our users using the chrome addon for Hubspot. We get a dangerous phishing warning for t.sidekickopen02.com, and are unable to send any emails even if we persist ahead. We've gone read more
Hi @TBurdick ,
Thank you for reporting this matter. There was a HubSpot issue impacting Gmail around the time you reported this. To view the ...read more
Hello, I am new to Hubspot and can't seem to use the features included in my subscription. Please see attached screenshot. I have updated Chrome and the issue remains. Any help would be appreciated. Yes, I have already contacted tech support withou read more
Issue remains unsolved after several chats with customer support and after uninstalling both the extension and Chrome. Having only a starter account ...read more
Hello, I have an issue with connecting my google calendar. When I connect it through Integrations/connected app all works fine. But when I try to connect it through Sales/meetings it reports an error (which doesn't happen if I connect another Go read more
A new Hubspot update means that when we send an email to a NEW contact - it only associates the email with the contact record - not the company record. Apparently we now have to go in and manually check a box for EVERY new email we send to say t read more
Hi @steph_feltham
I've been testing again and I'm not able to reproduce this! I can see you have a paid subscription and you had opened a ti...read more
In recent months, I noticed that assigning labels or moving an email in gmail is super slow where I wait for multiple seconds before I receive the gmail dialog to assign a label. After trying many things (including clearing the cache and cookies, et read more