Hi @TSuhorukova !
Found a similar post in the community with a solution: https://community.hubspot.com/t5/Gmail-Sales-Extension/Customize-P...read more
Hi ! I'm not able to connect my Gmail adress to Hubspot saying my administrator needs to enable it. We use a Starter Plan But on her side, she seemed to have allowed everything so I can be free to use what I need. Could you help and tell me the read more
I keep getting this pop-up and am unable to add any templates to my emails within gmail. I also noticed the same notification when I open the sales extension in gmail and go to notifications.
Hi @LFelizSantos ,
Have you tried clearing cache/cookies and disabling other extensions? If that doesn't work, could your IT have regulated th...read more
Hi @NJC ,
As far as I know, the Chrome extension does not offer this level of customization. You could submit a request to the product team he...read more
Good morning everyone, how can I create a MARKETING contact by manually entering contact details from the Gmail add-on? I can only find the property that allows me to decide whether the new contact is marketing or non-marketing in the CREATE CONTACT read more
@Sim19 if you have a Professional and Enterprise subscription, yes, you can use a workflow to do this: https://knowledge.hubspot.com/records/set-c...read more
There is currently no way to permanently disable email tracking for a given web domain. This is a major problem because: we really do need email tracking for prospects we simply must switch off email tracking for colleagues, suppliers and read more
As this is a user to user forum here the only thing I can recommend is to head over to the ideas board and upvote similar ideas or create your own to...read more
Hello, I've set up sync to my google calendar best I know how, and I was expecting tasks to sync into my gmail.com calendar. They aren't presently. I do set reminders, and the reminder appear in the list in hubspot: but I need to see that read more
Hi, how do I edit the properties shown in the gmail extension? I need to property 'lead status' to show in the company section when using the Gmail extension. In the image below, you see that I have 'lead status' at the top of the company prop read more
Hi! How do I turn off this Hubspot bar in Gmail without turning off the sales extension. I don't need the bar, but I need the extension for adding new contacts from Gmail. Asking for friend 🙂
Good Afternoon, Just wanted to ask a question. We used to be able to log emails by clicking "Log Emails" once we received them. We recently noticed, this is no longer working for us. We try to click "Log Email" and it thinks for a little, then n read more
Hi @04509 ,
HubSpot has troubleshooting steps here: https://knowledge.hubspot.com/connected-email/troubleshooting-the-hubspot-sales-chrome-ex...read more
Good day, everyone! I have installed the HubSpot Sales extension for Chrome. It's connected to my HubSpot account, but I'm experiencing two problems: Emails from Gmail are not automatically uploaded to HubSpot, even though all the nece read more
I send emails from HubSpot. But I receive emails from customers in Gmail inbox and I want these emails to be uploaded to HubSpot automatically. ...read more
Hello community, not sure if this is expected or not and if there is any way to configure it. Using Web based gmail with the HubSpot extension: - E-mail thread initiated by mail to John Doe (created by the extension) - All works fine. - Contact read more