Hi, how do I edit the properties shown in the gmail extension? I need to property 'lead status' to show in the company section when using the Gmail extension. In the image below, you see that I have 'lead status' at the top of the company prop read more
Hello @RPielanen ! Unfortunately, the customization options for the Gmail extension are somewhat limited. I do not believe this is doable at t...read more
Hi! How do I turn off this Hubspot bar in Gmail without turning off the sales extension. I don't need the bar, but I need the extension for adding new contacts from Gmail. Asking for friend 🙂
Good Afternoon, Just wanted to ask a question. We used to be able to log emails by clicking "Log Emails" once we received them. We recently noticed, this is no longer working for us. We try to click "Log Email" and it thinks for a little, then n read more
Hi @04509 ,
HubSpot has troubleshooting steps here: https://knowledge.hubspot.com/connected-email/troubleshooting-the-hubspot-sales-chrome-ex...read more
Good day, everyone! I have installed the HubSpot Sales extension for Chrome. It's connected to my HubSpot account, but I'm experiencing two problems: Emails from Gmail are not automatically uploaded to HubSpot, even though all the nece read more
I send emails from HubSpot. But I receive emails from customers in Gmail inbox and I want these emails to be uploaded to HubSpot automatically. ...read more
Hello community, not sure if this is expected or not and if there is any way to configure it. Using Web based gmail with the HubSpot extension: - E-mail thread initiated by mail to John Doe (created by the extension) - All works fine. - Contact read more
Are there any settings that define how often I need to log back into Hubsot when using gmail? It's pretty frequent and it really ruins the experience when again and again I notice I am logged out. Gmail itself never logs me out, it's just the hubspo read more
Hi @DH7 , Check your browser is not clearing cookies or cache upon exit, as this can log you out of the HubSpot add-on. Also ensure that you are us...read more
Hi I'm trying to create an email template within Gmail from an existing email. All working ok but the images are not saving in the template. Anyone know a fix? This first screen shot shows original email. The second shows what appears when I use read more
Hi Myles,
I understand the frustration with email templates not saving images correctly in HubSpot when using Gmail. This can happen due to sev...read more
When i use the Hubspot extension for gmail, does Hubspot read only my particular user's browser history or does hubspot read all of the chrome users browsing history? Thank you very much!
Hi @ValentSales the HubSpot extension for gmail has to be able to access information in the browser tab, from the research I've done regarding chro...read more
What setting in "Manage user access" do i need to change to make a count connect with gmail email box. This is the text" You don't have access to connect. Ask an account admin to change your permissions." How do i change this in read more
Hi all, I have noticed that all the email addresses that I added to hubspot through the sales extension for Chrome is automatically added to my iphone contacts, how do I disable this?
Hey @JKhow
Could you check on your integrations if you have "Datasync Google Contacts"
this could be syncing your HubSpot contacts with Google...read more
Hi, I'm aware of the DMARc and DKIM changes. I use Mailerlite to send newsletters and I've done the authentication there BUT I use g suite with the Huhbspot browser extension to send emails to contacts within Hubspot. Not mass emails but indivi read more
@mfujica The emails that you're sending from Gmail would use the Gmail SPF record, not HubSpot's.
The HubSpot Browser Extension allows the em...read more
Chrome Extension for Hubspot Sales is increasing the CPU usage of Chrome too high. Anybody found a way to fix it? --SOLVED! Hubspot Tech team released an emergency fix - 2.9.0.14344 - 16.7 MB that seems to have fixed this issue. Thank you T read more