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Solved
LisaRaymondVM on September 05, 2022
Good day, I was referred here by Adriana in sales - a help link/button didn't appear on the right side of my dashboard after I logged in to my account. My Google calendar meetings don't always update in the Schedule A Meeting webpage on Hubspot. read more
0 upvote
1 Reply
Accepted Solution
Recognized Expert | Elite Partner
September 06, 2022 05:36
@LisaRaymondVM here are a few resources I'd look into. I haven't had that particular issue with my HubSpot/Google calendar integration, so I can't ...read more
JCOLCOMBET on August 26, 2022
Hi all, this is my first post. I am using the 'last activity date' property in Linkedin contacts and find it very useful. However, I really wish that when someone from my team sends an email to a contact with me in cc, it would update this record read more
0 upvote
1 Reply
Community Manager
August 29, 2022 01:39
Hi @JCOLCOMBET Thank you for reaching out! Last activity date means the last date and time a note, call, tracked sales email, meetin...read more
WStorage on April 29, 2022
I thought if a customer emailed me, it would ring a tone and I would get a popup. I don't get anything. I have switched them all on, bell, popup and browser. I did a bell test and that worked fine. Not seeing any emails come in from customers on th read more
0 upvote
3 Replies
Member
April 29, 2022 13:19
still not...how often does it check for emails?
LSFOR on July 08, 2021
Hi! We had often the problem, that HubSpot was not activated in Gmail. Is there an option to automatically log in to HubSpot / activate the Gmail extension as soon as Gmail opens? Thanks for your support!
0 upvote
2 Replies
Top Contributor
July 27, 2021 09:28
Hi @LSFOR Another option is to use a third party app to log your emails in HubSpot as this will automatically log all your emails without ha...read more
Solved
JLakhani on June 10, 2021
Hi, I am not able to receive my Hubspot notifications on Gmail. Request you to please help me the same Best Regards, Jagdish
0 upvote
8 Replies
Accepted Solution
Hall of Famer | Partner
June 11, 2021 01:22
Hi @JLakhani , @webdew beat me to it, disabling and re-enabling all notifications might do the trick: https://knowledge.hubspot.com/setting...read more
MSpicer on May 24, 2021
When I send a group email, and then one person in that group emails me individually, that individual email is associated with the everyone's record in the group, instead of just that one contact. I uncheck the associations that don't relate, but the read more
0 upvote
1 Reply
Community Manager
May 25, 2021 15:55
Hello @MSpicer , currently when you are sending a group email from HubSpot, the email is sent to one unique tracking code to all contacts. If you ...read more
TBurdick on March 25, 2021
Hello, Starting today at 1:20PM EST, Gmail is blocking all of our users using the chrome addon for Hubspot. We get a dangerous phishing warning for t.sidekickopen02.com, and are unable to send any emails even if we persist ahead. We've gone read more
0 upvote
1 Reply
Community Manager
March 26, 2021 07:18
Hi @TBurdick , Thank you for reporting this matter. There was a HubSpot issue impacting Gmail around the time you reported this. To view the ...read more
BBCLT on March 15, 2021
Hello, I am new to Hubspot and can't seem to use the features included in my subscription. Please see attached screenshot. I have updated Chrome and the issue remains. Any help would be appreciated. Yes, I have already contacted tech support withou read more
0 upvote
3 Replies
Member
March 17, 2021 06:03
Issue remains unsolved after several chats with customer support and after uninstalling both the extension and Chrome. Having only a starter account ...read more
aEU on January 26, 2021
Hello, I have an issue with connecting my google calendar. When I connect it through Integrations/connected app all works fine. But when I try to connect it through Sales/meetings it reports an error (which doesn't happen if I connect another Go read more
1 upvote
4 Replies
Community Manager
March 18, 2021 04:48
Hi @Snapped Thank you for reaching out. I'm unsure if you're saying you created another email that is google hosted, or if you create...read more
steph_feltham on January 15, 2021
A new Hubspot update means that when we send an email to a NEW contact - it only associates the email with the contact record - not the company record. Apparently we now have to go in and manually check a box for EVERY new email we send to say t read more
0 upvote
5 Replies
Community Manager
February 04, 2021 03:42
Hi @steph_feltham I've been testing again and I'm not able to reproduce this! I can see you have a paid subscription and you had opened a ti...read more
hasella on December 08, 2020
In recent months, I noticed that assigning labels or moving an email in gmail is super slow where I wait for multiple seconds before I receive the gmail dialog to assign a label. After trying many things (including clearing the cache and cookies, et read more
0 upvote
1 Reply
Community Manager
December 09, 2020 01:11
Hi @hasella Thank you for reaching out. Could you try and clear your cache and cookies following those steps and see if it helps, a...read more
Solved
Omair on November 23, 2020
Hi, Everything was working fine until last night. Nothing was changed today. When trying to send an email through Gmail, the right side HS extension window disappears upon opening compose window and entering a HS contact. Here is a video repr read more
0 upvote
6 Replies
Accepted Solution
Community Manager
December 03, 2020 01:02
Hi @Omair Thank you for your reply. I just checked and I can see our team is actively working on a fix for this issue and you will be ...read more
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