Gmail Sales Extension

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Solved
DAronchick on January 08, 2025
It's showing the calendar instead of the sales extension. I am on version: 3.0.0.26907 I have just uninstalled and reinstalled it.
0 upvote
2 Replies
Accepted solution
Member
January 10, 2025 18:02
Looks like it fixed itself - it was merging together Google Calendar and Hubspot extensions. I assume one or the other updated since i posted. It loo...read more
Solved
kdz08 on June 12, 2024
Hi! One day about 1-2 weeks ago, I started to get this error pop up every time I send an email. The error says "your email was sent without tracking", but I checked both the log and track boxes and there is a bcc of the HubSpot email with the number read more
0 upvote
7 Replies
Accepted solution
Recognized Expert | Platinum Partner
June 13, 2024 08:56
Hi @kdz08 , By any chance, have you recently made changes to privacy settings in your HubSpot portal (Enabled GDPR)? If you have, it wil be ...read more
Solved
howardmarxb on May 26, 2023
As a Super Admin, I restricted my teams members on the creation, deletion and editing of contacts and companies. When my team members use the Gmail extension, will it overide my seetins and create a contact when a contact is not already on our d read more
0 upvote
7 Replies
Accepted solution
Guide | Elite Partner
May 26, 2023 14:37
If you want to avoid creating it, ensure you are not logging/tracking the message when sending it out.
Solved
NSolari on June 07, 2021
Hi. The Hubspot Sales Chrome Extention web site indicates that HubSpot Sales collects and uses the following: Personal Communications such as emails, text and chats. User Activity: netowork monitoring, clicks, mouse position, scroll, o read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 07, 2021 23:41
Hi @NSolari , As far as I know there isn't any way to opt-out. If you want to use the extension and its features, HubSpot seems to need this i...read more
Solved
SteveVenton on October 11, 2020
When I begin sending a new email in Gmail, Hubspot helpfully asks me if I want to create a contact for the person I am sending the email to. If it's a sales email, that's great! However, if I'm emailing the tax authority about paying my taxes, i read more
0 upvote
1 Reply
Accepted solution
Community Manager
October 12, 2020 06:41
Hi @SteveVenton Thank you for reaching out! You can indeed do that via your Gmail Inbox by following the steps below: Never log se...read more
Solved
GUY-HS on February 21, 2017
Hi - I'm trying to get Hubspot Sales gmail plugin to work with the Gmail SEND button - NOT the SEND & ARCHIVE button. This archiving is awful and leads to many forgotten conversations. Any help or advice is welcome and thanks in advance. Guy read more
0 upvote
10 Replies
Accepted solution
HubSpot Employee
February 21, 2017 14:00
Hi @GUY-HS , The Send + Archive feature is a setting in Gmail that is by default disabled. You can toggle it off in Settings > General in G...read more
Solved
bfa on February 17, 2017
Been evaluating HubSpot and just had an odd error where I have been unable to add a new user. The browser window looks like it's starting "something" by darkening the window like a popup is coming...get ready...and then nothing. No matter how long t read more
0 upvote
5 Replies
Accepted solution
Recognized Expert | Diamond Partner
February 17, 2017 16:31
I am not a HubSpot tech person, but I do know that cache & cookies can do some funny things. I use Chrome for everything.
Solved
Plexpod on February 13, 2017
Under Settings and then CRM Configuration I was able to copy a unique number that when I used it in the bcc field of my emails all the information would automatically generate in Hubspot. This is now no longer an option. Is this function no l read more
0 upvote
4 Replies
Accepted solution
HubSpot Employee
February 14, 2017 17:08
Hi @Plexpod , This feature most certainly still exists! Instead of finding it under CRM Configuration, it is now located under the Email Integ...read more
Solved
gdlybbert on February 10, 2017
I decided to abandon Outlook and move our company to G-Suite business email. My question is, can HubSpot be configured to open Gmail vs Outlook? Every time I clicked on the arrow next to the prospects email address Outlook opens, not Gmail. Does read more
0 upvote
2 Replies
Accepted solution
HubSpot Employee
February 13, 2017 13:17
Hi @gdlybbert , The email client that opens up when you click an email link is actually based on your computer's default mail client settings ...read more
Solved
colesampson on January 23, 2017
I looked everywhere but couldn't find what I needed- is there a way to customize the fields that show whenever you add a new contact from the gmail extension? There's a field for 'phone number,' but not 'mobile number,' and we want to avoid needing read more
7 upvotes
7 Replies
Accepted solution
HubSpot Employee
January 24, 2017 12:04
Hi @colesampson , At this time it is not possible to customize the contact fields that appear when adding a contact to HubSpot directly from G...read more
Solved
fabien13 on November 01, 2016
Hello 2 problems about that : First, in the settings, the check box doesnt appear (the one to activate the pulling information from a web site) only the one for gmail, not website 2nd, i went to chrome settings and dealt with the exceptions pop read more
0 upvote
3 Replies
Accepted solution
HubSpot Employee
November 01, 2016 11:49
Hi @fabien13 , thank you for reaching out, as this is a very good question. Contact Profiles on the Web , though useful in many respects, is...read more
Solved
S2 on October 31, 2016
Hello, We are trialling your free version. When adding an email signature anything more than a couple of lines and one image it hangs and never updates. Is this correct? do you have a limit? Thanks
0 upvote
25 Replies
Accepted solution
HubSpot Employee
October 31, 2016 15:44
Hi @S2 , thanks for reaching out! There should not be a limit on the amount of lines that you can add to your Email Signature . I actually te...read more
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