As a Super Admin, I restricted my teams members on the creation, deletion and editing of contacts and companies. When my team members use the Gmail extension, will it overide my seetins and create a contact when a contact is not already on our d read more
I'm using the Hubspot Sales chrome extension. In my Hubspot account, I have added an address to be automatically bcc'd when emailing Hubspot contacts from my Gmail. Settings --> General --> Email --> Manage additional BCC addresses --& read more
Hi @wlee168 ,
Thank you for reaching out to the Community!
Have you sent your test emails from Gmail? T he additional BCC address only appli...read more
Hi. The Hubspot Sales Chrome Extention web site indicates that HubSpot Sales collects and uses the following: Personal Communications such as emails, text and chats. User Activity: netowork monitoring, clicks, mouse position, scroll, o read more
Hi @NSolari ,
As far as I know there isn't any way to opt-out. If you want to use the extension and its features, HubSpot seems to need this i...read more
When I begin sending a new email in Gmail, Hubspot helpfully asks me if I want to create a contact for the person I am sending the email to. If it's a sales email, that's great! However, if I'm emailing the tax authority about paying my taxes, i read more
Hi - I'm trying to get Hubspot Sales gmail plugin to work with the Gmail SEND button - NOT the SEND & ARCHIVE button. This archiving is awful and leads to many forgotten conversations. Any help or advice is welcome and thanks in advance. Guy read more
Hi @GUY-HS ,
The Send + Archive feature is a setting in Gmail that is by default disabled. You can toggle it off in Settings > General in G...read more
Been evaluating HubSpot and just had an odd error where I have been unable to add a new user. The browser window looks like it's starting "something" by darkening the window like a popup is coming...get ready...and then nothing. No matter how long t read more
Under Settings and then CRM Configuration I was able to copy a unique number that when I used it in the bcc field of my emails all the information would automatically generate in Hubspot. This is now no longer an option. Is this function no l read more
Hi @Plexpod ,
This feature most certainly still exists! Instead of finding it under CRM Configuration, it is now located under the Email Integ...read more
I decided to abandon Outlook and move our company to G-Suite business email. My question is, can HubSpot be configured to open Gmail vs Outlook? Every time I clicked on the arrow next to the prospects email address Outlook opens, not Gmail. Does read more
Hi @gdlybbert ,
The email client that opens up when you click an email link is actually based on your computer's default mail client settings ...read more
I looked everywhere but couldn't find what I needed- is there a way to customize the fields that show whenever you add a new contact from the gmail extension? There's a field for 'phone number,' but not 'mobile number,' and we want to avoid needing read more
Hi @colesampson ,
At this time it is not possible to customize the contact fields that appear when adding a contact to HubSpot directly from G...read more
Hello 2 problems about that : First, in the settings, the check box doesnt appear (the one to activate the pulling information from a web site) only the one for gmail, not website 2nd, i went to chrome settings and dealt with the exceptions pop read more
Hi @fabien13 , thank you for reaching out, as this is a very good question.
Contact Profiles on the Web , though useful in many respects, is...read more
Hello, We are trialling your free version. When adding an email signature anything more than a couple of lines and one image it hangs and never updates. Is this correct? do you have a limit? Thanks
Hi @S2 , thanks for reaching out!
There should not be a limit on the amount of lines that you can add to your Email Signature . I actually te...read more