Gmail Sales Extension

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Solved
SepFG on March 14, 2025
Hi there, For my business, I get a lot of forwarded email leads through an agency that I use. My problem is that when I receive a forwarded email, it automatically logs it to the emailaddress that forwarded the email and not the original email a read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
March 14, 2025 07:45
@SepFG in that case you would have to first create the record before you can associate the email. If that's not an option, you could consider...read more
Solved
mue on February 17, 2025
Hi there, We are using the Sales Workspace and leads objects now and find it quite handy. However, we noticed that leads are not included in the Sales Chrome Extension yet in Gmail. We can only create contacts, tasks, deals and tickets in the read more
0 upvote
2 Replies
Accepted solution
Contributor | Platinum Partner
February 17, 2025 12:43
Leads are usually created based on two distinct conditions: the contact (or company) is in a specifiv lifecycle (usually lead or salesqualified l...read more
Solved
BusWiFi on February 07, 2025
Hi, how to setup Hubspot, so that when we (executives) can record emails that we sent (so they can be later seen in Hubspot), but they can't be seen by our employees. Is this happening by default if we're admin user and they're standard user? We're read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
February 07, 2025 02:46
@BusWiFi that would be a limitation of the free CRM then, correct. If you have one team, you could have all execs outside of that team with v...read more
Solved
Angel_Tsvetkov on October 28, 2024
Hi there! I have a problem when it comes to email tracking - I have sent an email to my personal one to try the feature. I have opened the email as well as clicked on a link and attachment in it. However in my feed I only see that the email was read more
0 upvote
9 Replies
Accepted solution
Hall of Famer | Partner
October 28, 2024 08:03
@Angel_Tsvetkov correct
Solved
JSzlain on October 01, 2024
Hello, When I send an email from Gmail with the Hubspot chrome extension enabled, there is a new contact that gets created in Hubspot but with the email address as the name of the contact. I think this is not something that occured long ago. B read more
0 upvote
6 Replies
Accepted solution
Top Contributor
October 25, 2024 08:00
@BérangèreL Thanks for the message, happy to. We’re building Sellestial as a HubSpot sales assistant that helps you stay on top of every imp...read more
Solved
cchampa on September 07, 2023
Our salespeople prospect and set up meetings through LinkedIn - they talk to contacts and get email addresses there, then send a calendar invite for a meeting. The issue we're running into is that if the contact does not already exist in Hubsp read more
0 upvote
2 Replies
Accepted solution
Recognized Expert | Diamond Partner
September 08, 2023 08:41
Hi @cchampa , I agree with @kvlschaefer here. Even creating the contact in HubSpot using the obtained email address and then sending the inv...read more
VitaZ on July 20, 2023
Hi there, I have an issue woth Gmail sales extension lasting for 3 and more months. Every day I start gmail (under Chrome browser) I have to login again to the extension. There is notification, that my login has expired. In the past it worked w read more
0 upvote
11 Replies
Member
December 11, 2023 16:47
I've got the same issue. I'm getting tired of it, but not as tired as my employees who REALLY dislike having to log in every day, sometimes more oft...read more
NeoBlack on November 09, 2022
With delegated google mail accounts, the extension breaks the interface. The sidebar is permanently open and can't be closed. Chrome extension: HubSpot Sales Chrome extension version: 2.9.0.7407 Chrome version: (latest) Please take a loo read more
0 upvote
2 Replies
Member
November 10, 2022 02:23
Thx, I will try to contact the support.
ndrtek on August 19, 2022
This video speaks 1000 words: https://www.awesomescreenshot.com/video/10599797?key=75448740264d926c34863580ba161051
1 upvote
5 Replies
Member
April 07, 2023 14:45
Yes, this still occurs for me exactly as shown in the video I sent.... it's easily reproducible... and highly annoying. G
Solved
frnkr on February 07, 2022
Hi, I get inbound mails from our customers (we use Gmail). If I answer I can create deals, contacts etc from Gmail extension which is handt. However, quite often it would be easier to receive the mail directly to Hubspot and answer from there (e read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
February 07, 2022 13:39
Hi @frnkr , Have you looked into conversations inboxes ? After settings these up, you would have an overview of all incoming messages and you...read more
Solved
AKnabe on January 21, 2022
Hello, I installed the HubSpot Sales extension for Chrome yesterday. Since that time, searches in google are getting redirected to searchvalidation.com I'd say that the extension is the most likely culprit for this, I haven't installed anyth read more
1 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
January 21, 2022 10:33
Hi @AKnabe , I haven't experienced this with the HubSpot extension – which isn't to say that it's not a possible explanation. Other Chro...read more
Solved
dash_bret on April 28, 2021
I'd like to make sure that my default state for the gmail integration tool is unchecked, meaning that for both the "Log" and "Track" tool, they will always be unchecked unless I manually check them. The system continues to auto-check these field read more
1 upvote
2 Replies
Accepted solution
HubSpot Alumni
April 29, 2021 17:30
Hello @dash_bret , You can customize your default log and track preferences so the settings are applied each time you send an email from Gmail. Yo...read more
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