Gmail Sales Extension

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JSchachter on Abril 04, 2024
Currently, when Hubspot tracks my emails it is assigning every contact in my inbox as a LEAD inside of Hubspot. The challenge is that then my dentist, accountant, vendors, all become LEADS. Is there a way to maintain tracking but not have the r Leia mais
0 avaliações positivas
1 Respostas
Membro do Hall da Fama | Parceiro
Abril 04, 2024 10:59
Hi @JSchachter , Under Settings > Objects > Contacts > Lifecycle Stage , HubSpot has settings for default lifecycle stages. By...Leia mais
Solucionado
DCrinnion on Abril 02, 2024
Hi! I am trying to create a workflow where the trigger is when we one of our sales team sends them an email (tracked via the Gmail Sales Integration) we set their contact status to Approached etc. However after some research I got told that the Leia mais
0 avaliações positivas
4 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Abril 02, 2024 04:18
Hi @DCrinnion , This should do the trick: You can further specify this by adding a filter for "Email subject", for example...Leia mais
Solucionado
05311 on Janeiro 22, 2024
Hi all! We recently rolled out hubspot and started using the chrome sales extension to log outbound emails. The email account is a gmail shared inbox (custoemr service) and I would like to know, in hubspot, who of the team si actually sendin Leia mais
1 avaliações positivas
2 Respostas
Accepted Solution
Participante de valor | Parceiro Elite
Janeiro 24, 2024 08:33
Hi @05311 and welcome to the community. If your customer service team is using HubSpot, are they using the Service Hub " Conversations Inbox " func...Leia mais
FrenchUser on Dezembro 08, 2023
The problem encountered this Tuesday, the solution to which was apparently provided with version 2.9.0.14348, did not resolve the problem. Our users are still experiencing significant slowdowns following an increase in CPU when activating the exten Leia mais
0 avaliações positivas
2 Respostas
Participante
Janeiro 12, 2024 03:31
Hello, As seen with your Support Service, it's ok right now, Thanks,
Solucionado
FBSD on Dezembro 04, 2023
When I browse sent emails, I don't see the sidebar being populated with the contact info anymore. Reboot, disable/enable extension, etc What else to do?
0 avaliações positivas
1 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Dezembro 05, 2023 00:09
Hi @FBSD , The 'etc' part is the important one, have you: Cleared cache/cookies Disabled all extensions, re-enabled them one by one, che...Leia mais
Solucionado
everton1 on Outubro 20, 2023
Hi, in the above image, i cannot find the add option for my email. why is it not showing the options?
1 avaliações positivas
15 Respostas
Accepted Solution
Conselheiro(a) de destaque | Parceiro Diamante
Outubro 21, 2023 12:09
@everton1 I am glad that your issue is resolved now : ) If my post was helpful in addressing your query, Support the community by indica...Leia mais
Solucionado
Kel-House on Agosto 03, 2023
I'm writing to criticize the recent change to the Gmail sales extension. Now you cannot navigate to the hubspot record for the deal or contact from within your Gmail inbox. Instead, you can only change associations. This was a feature that we relied Leia mais
1 avaliações positivas
1 Respostas
Accepted Solution
Membro
Agosto 03, 2023 16:04
Not sure how to delete my previous post. So, there is a way to navigate to Hubspot from Gmail, you need to click the button that says "view [contact'...Leia mais
CBlake3 on Junho 28, 2023
Has anyone had an issue with their Gmail not being able to find records to log an email against? The inbox has been connected properly, and user permissions are not an issue. Log and Track are options, but no records are found to connect the Leia mais
0 avaliações positivas
2 Respostas
Membro
Junho 29, 2023 01:09
Hi Pam, I don't know exactly when it stopped working but it has been some time. He can select all the types of association he wants to make, but ...Leia mais
Sebastien1 on Junho 26, 2023
Hi, since few days, my Gmail account is blocked after few seconds and I get this message: "Page unresponsive". When I deactivate the Hubspot extension, the problem disappears. Does anyone experience this ? I have tried to deinstall and reinstall the Leia mais
0 avaliações positivas
3 Respostas
Gerente da Comunidade
Junho 26, 2023 09:35
Hi @Sebastien1 , Thanks for getting back to us on this! I just heard from the Team as well that this is now fixed 🙂 If other users are having ...Leia mais
8ecf8427e on Junho 09, 2023
Hubspot Sales Chrome extension for Gmail is setting the contact status to Non-marketing when it creates contacts. The extension is also changing contact status from Marketing to Non-marketing and adding a note like this to the property history: Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Junho 12, 2023 08:20
Hi @8ecf8427e , Thanks for reaching out to the Community! I wanted to share this knowledge base article regarding default marketing co...Leia mais
MHartmann5 on Maio 11, 2023
Following Situation: Using Google Work Space: 1. Klicking the Hubspot Extension Icon in Gmail indicates that there is not link to hubspot 2. Kick to connect opens hubspot Login Form 3. Login is confir Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Maio 12, 2023 13:05
Hi @MHartmann5 , I hope you are doing well! One of the reason you are in a login loop could be because you haven't select and account for the ...Leia mais
SCullen0 on Março 08, 2023
Hi, I've been using the Gmail extension for 1-1 emails for about a year now. As of this morning when I try to send any emails Gmail warns me of potential phishing: Deceptive site ahead Attackers on t.sidekickopen08-eu1.com may trick you Leia mais
0 avaliações positivas
3 Respostas
Gerente da Comunidade
Março 08, 2023 13:27
Hi @SCullen0 , @AEDK and @NicAlpi , Thanks for reaching out! This is a temporary issue that's currently being addressed by the team. ...Leia mais
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