Currently, when Hubspot tracks my emails it is assigning every contact in my inbox as a LEAD inside of Hubspot. The challenge is that then my dentist, accountant, vendors, all become LEADS. Is there a way to maintain tracking but not have the r Leer más
Hi! I am trying to create a workflow where the trigger is when we one of our sales team sends them an email (tracked via the Gmail Sales Integration) we set their contact status to Approached etc. However after some research I got told that the Leer más
Hi all! We recently rolled out hubspot and started using the chrome sales extension to log outbound emails. The email account is a gmail shared inbox (custoemr service) and I would like to know, in hubspot, who of the team si actually sendin Leer más
Hi @05311 and welcome to the community. If your customer service team is using HubSpot, are they using the Service Hub " Conversations Inbox " func...Leer más
The problem encountered this Tuesday, the solution to which was apparently provided with version 2.9.0.14348, did not resolve the problem. Our users are still experiencing significant slowdowns following an increase in CPU when activating the exten Leer más
When I browse sent emails, I don't see the sidebar being populated with the contact info anymore. Reboot, disable/enable extension, etc What else to do?
I'm writing to criticize the recent change to the Gmail sales extension. Now you cannot navigate to the hubspot record for the deal or contact from within your Gmail inbox. Instead, you can only change associations. This was a feature that we relied Leer más
Not sure how to delete my previous post. So, there is a way to navigate to Hubspot from Gmail, you need to click the button that says "view [contact'...Leer más
Has anyone had an issue with their Gmail not being able to find records to log an email against? The inbox has been connected properly, and user permissions are not an issue. Log and Track are options, but no records are found to connect the Leer más
Hi Pam, I don't know exactly when it stopped working but it has been some time. He can select all the types of association he wants to make, but ...Leer más
Hi, since few days, my Gmail account is blocked after few seconds and I get this message: "Page unresponsive". When I deactivate the Hubspot extension, the problem disappears. Does anyone experience this ? I have tried to deinstall and reinstall the Leer más
Hi @Sebastien1 , Thanks for getting back to us on this! I just heard from the Team as well that this is now fixed 🙂 If other users are having ...Leer más
Hubspot Sales Chrome extension for Gmail is setting the contact status to Non-marketing when it creates contacts. The extension is also changing contact status from Marketing to Non-marketing and adding a note like this to the property history: Leer más
Following Situation: Using Google Work Space: 1. Klicking the Hubspot Extension Icon in Gmail indicates that there is not link to hubspot 2. Kick to connect opens hubspot Login Form 3. Login is confir Leer más
Hi @MHartmann5 , I hope you are doing well!
One of the reason you are in a login loop could be because you haven't select and account for the ...Leer más
Hi, I've been using the Gmail extension for 1-1 emails for about a year now. As of this morning when I try to send any emails Gmail warns me of potential phishing: Deceptive site ahead Attackers on t.sidekickopen08-eu1.com may trick you Leer más