Hi there, When I get a notification about an email being opened, it would be great if I could click on the notification and go to the email. I may send out a number of emails with the same subject, so just having the subject is not helpful. read more

While using the Gmail extension for emails that are logged to Hubspot, the extensions generally show "Logged to X no of records". But I am seeing the message "Log email to hubspot" even when the email is already logged and CRM is BCCed in the em read more

Hi, I have an issue of email attachments not appearing in an email sent from a user, which usually has no problem logging attachments in emails sent from gmail - any ideas why this could happen? is there a limit on attachments / known issues wit read more

When I type an email in Gmail with my Hubspot add on enabled, and use the + or @ function to loop in a colleague, Gmail will add them to the to/cc field, but when I hit send, they get dropped off Tested this lots with different Hubspot accounts read more

Hi, Is there a way to update an association between a contact & a company from the Gmail extension ? We work with enterprise companies, which involve parent & child companies with the same email domain. When adding a contact from gmail thro read more

Currently, when Hubspot tracks my emails it is assigning every contact in my inbox as a LEAD inside of Hubspot. The challenge is that then my dentist, accountant, vendors, all become LEADS. Is there a way to maintain tracking but not have the r read more

Hi! I am trying to create a workflow where the trigger is when we one of our sales team sends them an email (tracked via the Gmail Sales Integration) we set their contact status to Approached etc. However after some research I got told that the read more

Hi all! We recently rolled out hubspot and started using the chrome sales extension to log outbound emails. The email account is a gmail shared inbox (custoemr service) and I would like to know, in hubspot, who of the team si actually sendin read more

The problem encountered this Tuesday, the solution to which was apparently provided with version 2.9.0.14348, did not resolve the problem. Our users are still experiencing significant slowdowns following an increase in CPU when activating the exten read more

When I browse sent emails, I don't see the sidebar being populated with the contact info anymore. Reboot, disable/enable extension, etc What else to do?

Hi, in the above image, i cannot find the add option for my email. why is it not showing the options?

I'm writing to criticize the recent change to the Gmail sales extension. Now you cannot navigate to the hubspot record for the deal or contact from within your Gmail inbox. Instead, you can only change associations. This was a feature that we relied read more