Hi all! We recently rolled out hubspot and started using the chrome sales extension to log outbound emails. The email account is a gmail shared inbox (custoemr service) and I would like to know, in hubspot, who of the team si actually sendin read more
Hi @05311 and welcome to the community. If your customer service team is using HubSpot, are they using the Service Hub " Conversations Inbox " func...read more
The problem encountered this Tuesday, the solution to which was apparently provided with version 2.9.0.14348, did not resolve the problem. Our users are still experiencing significant slowdowns following an increase in CPU when activating the exten read more
When I browse sent emails, I don't see the sidebar being populated with the contact info anymore. Reboot, disable/enable extension, etc What else to do?
I'm writing to criticize the recent change to the Gmail sales extension. Now you cannot navigate to the hubspot record for the deal or contact from within your Gmail inbox. Instead, you can only change associations. This was a feature that we relied read more
Not sure how to delete my previous post. So, there is a way to navigate to Hubspot from Gmail, you need to click the button that says "view [contact'...read more
Has anyone had an issue with their Gmail not being able to find records to log an email against? The inbox has been connected properly, and user permissions are not an issue. Log and Track are options, but no records are found to connect the read more
Hi Pam, I don't know exactly when it stopped working but it has been some time. He can select all the types of association he wants to make, but ...read more
Hi, since few days, my Gmail account is blocked after few seconds and I get this message: "Page unresponsive". When I deactivate the Hubspot extension, the problem disappears. Does anyone experience this ? I have tried to deinstall and reinstall the read more
Hi @Sebastien1 , Thanks for getting back to us on this! I just heard from the Team as well that this is now fixed 🙂 If other users are having ...read more
Hubspot Sales Chrome extension for Gmail is setting the contact status to Non-marketing when it creates contacts. The extension is also changing contact status from Marketing to Non-marketing and adding a note like this to the property history: read more
Following Situation: Using Google Work Space: 1. Klicking the Hubspot Extension Icon in Gmail indicates that there is not link to hubspot 2. Kick to connect opens hubspot Login Form 3. Login is confir read more
Hi @MHartmann5 , I hope you are doing well!
One of the reason you are in a login loop could be because you haven't select and account for the ...read more
Hi, I've been using the Gmail extension for 1-1 emails for about a year now. As of this morning when I try to send any emails Gmail warns me of potential phishing: Deceptive site ahead Attackers on t.sidekickopen08-eu1.com may trick you read more
All of a sudden my Gmail stopped working (at all, won't load and locks up my computer) when the Chrome extension is enabled. It was working fine until yesterday. I've updated my computer, updated chrome, cleared cache, uninstalled then reinstalled read more
I have had this same issue twice in the last 2 months. I have to turn off the HubSpot extension to begin sending emails again. Last time it sorted it...read more
Does anyone know why the email composition taskbar within HubSpot offers the 'Quotes' functionality, while the Gmail extension omits it? In otherwords, when I'm in gmail with the extension on, there's no option to link in Quotes. I'm a super ad read more