Gmail Sales Extension

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MennoStudentz en Octubre 19, 2023
Hi, I connected my Gmail Workspace account to my Hubspot account. When I have sent an e-mail, I sometimes receive the reply on that mail on the mail account that I used to send the e-mail. But sometimes I receive the reply on my main Google Workspa Leer más
0 Me gusta
1 Respuestas
Asesor destacado | Partner
Octubre 19, 2023 06:37
Hey @MennoStudentz have you verified the email address you're sending from within HubSpot? Or are you sending these emails via you...Leer más
hd-cp21 en Julio 05, 2022
I am constantly using templates and updating senders and it is VERY annoying it pops up EVERY email. How do I HIDE/TURN OFF this option?
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1 Respuestas
Miembro del salón de la fama | Partner
Julio 05, 2022 02:48
Hi @hd-cp21 , There isn't a specific settings to turn this pop up off, unfortunately. How exactly are you composing emails? If you're cr...Leer más
Resuelta
HRolnick en Junio 24, 2022
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, Leer más
Accepted Solution
Miembro del salón de la fama | Partner
Junio 25, 2022 01:59
Hi @HRolnick , Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...Leer más
wlee168 en Marzo 16, 2022
I'm using the Hubspot Sales chrome extension. In my Hubspot account, I have added an address to be automatically bcc'd when emailing Hubspot contacts from my Gmail. Settings --> General --> Email --> Manage additional BCC addresses --& Leer más
0 Me gusta
1 Respuestas
Administrador de la comunidad
Marzo 17, 2022 15:52
Hi @wlee168 , Thank you for reaching out to the Community! Have you sent your test emails from Gmail? T he additional BCC address only appli...Leer más
RLemaire en Febrero 17, 2022
When I let my customer access my calendar online, they can create a meeting. How can I ask Hubspot integration to ask Googgle Calendar to create the meeting in my calendar WITH a web meeting link active & send the info back to my customer ?
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2 Respuestas
Participante
Febrero 28, 2022 08:38
Thx for this tip. The option is set, but this doesn't make the persons booking an invite via Hubspot online calendar to receive a GMeet meeting link,...Leer más
EGutmann-Gold en Noviembre 15, 2021
When I have logged in my Hubspot extension my gmail stops working and gives me error #001. This prevented me almost entirely from using my gmail. When I disabled the extension, everything worked perfectly.
Administrador de la comunidad
Noviembre 16, 2021 05:57
Hi @EGutmann-Gold Thank you for reaching out. Would you mind trying to clear your cache following those steps , as well as trying wi...Leer más
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LindenDavies en Junio 09, 2021
Hi, I wanted to prevent certain users from seeing logged emails when looking at contacts, however I belive this is not possible (wow, you really need to fix that) All emails are being logged in the system, many are confidential but still nee Leer más
8 Me gusta
6 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Junio 09, 2021 14:15
Hi @LindenDavies , You're correct, it's currently not possible to limit view access to activities on a contact record. A user can see either a...Leer más
ajaffarali en May 21, 2021
I am looking to move from my MacBook to the iPad and I was wondering if there are any folks that have done this. How would one go about tracking and logging emails that were done by the GMail extension on Chrome previously?
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2 Respuestas
Colaborador líder
Junio 08, 2021 09:15
An alternative workaround would be to use a third party app (e.g. Threads) which can do this for you automatically and works with the Gmail app for m...Leer más
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dash_bret en Abril 28, 2021
I'd like to make sure that my default state for the gmail integration tool is unchecked, meaning that for both the "Log" and "Track" tool, they will always be unchecked unless I manually check them. The system continues to auto-check these field Leer más
1 Me gusta
2 Respuestas
Accepted Solution
Administrador de la comunidad
Abril 29, 2021 17:30
Hello @dash_bret , You can customize your default log and track preferences so the settings are applied each time you send an email from Gmail. Yo...Leer más
RAkerele-Mile en Febrero 12, 2021
Hi all, I'm sending emails from gmail with all log and tracking boxes ticked and my email is synced however they do not track automatically (I have the extension enabled and all is in order). It only logs emails sent via hubspot itself. Please Leer más
0 Me gusta
2 Respuestas
Colaborador líder
Febrero 16, 2021 08:30
Hi @RAkerele-Mile Can I ask if you are sending emails from a mobile device? Sometimes these do not track within HubSpot. The following articl...Leer más
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JD3 en Noviembre 29, 2020
According to Hubspot Knowledge Base in "B rowsers supported by HubSpot ", Firefox has a Hubspot browser extension. But I cannot find it in the extension library. Can you provide a link to it please? Thank you!
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1 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Noviembre 29, 2020 12:21
Hi @JD3 , The knowledge base article you're mentioning isn't referring to extensions or add-ins, it's referring to accessing HubSpot through...Leer más
sky_hui en Noviembre 24, 2020
Gmail extension Log email same subject but from different contacts, does anybody have the same issue? All contacts with same subject are logged, is there anyone know how to fix this, thanks in adavnce!
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7 Respuestas
Participante
Marzo 11, 2021 04:28
Hi, while testing different things, @sky_hui can you tell me if you use the "forward" option in order to send the very same email to other clients...Leer más
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