Gmail Sales Extension

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Solved
OJonsson on July 30, 2024
Hi there, When I get a notification about an email being opened, it would be great if I could click on the notification and go to the email. I may send out a number of emails with the same subject, so just having the subject is not helpful. read more
0 upvote
5 Replies
Accepted solution
Community Manager
September 12, 2024 18:01
Hey @OJonsson ! I can absolutely see the value of this -- I encourage you to consider creating a post on our Ideas Forum here . If you find...read more
KDeBaere9 on May 30, 2024
Hello, I installed the Chrome extension for Hubspot and I am using Gmail. After going through the connection flow it is redirecting me to Hubspot to authenticate and this is the message I am getting: Then it redirects to the login page. So I ca read more
1 upvote
2 Replies
Member
June 02, 2024 06:26
Thanks for this. Yes, updating Chrome to the latest version solved the problem.
SCattaniSK on May 26, 2024
I sent several emails using my GMAIL account, that has the hubspot extension. (Note that I used a 3party to sent this emails in bulk) I logged the records using the extension (see image) I did this with over 150 emails, but I cant see the c read more
0 upvote
2 Replies
Member
May 27, 2024 15:04
Hello! karstenkoehler The report looks like this: But when i go to my contacts lists: And filter by last activity it shows me 133...read more
Solved
DCrinnion on April 02, 2024
Hi! I am trying to create a workflow where the trigger is when we one of our sales team sends them an email (tracked via the Gmail Sales Integration) we set their contact status to Approached etc. However after some research I got told that the read more
Accepted solution
Hall of Famer | Partner
April 02, 2024 04:18
Hi @DCrinnion , This should do the trick: You can further specify this by adding a filter for "Email subject", for example...read more
MennoStudentz on October 19, 2023
Hi, I connected my Gmail Workspace account to my Hubspot account. When I have sent an e-mail, I sometimes receive the reply on that mail on the mail account that I used to send the e-mail. But sometimes I receive the reply on my main Google Workspa read more
0 upvote
1 Reply
Thought Leader | Platinum Partner
October 19, 2023 06:37
Hey @MennoStudentz have you verified the email address you're sending from within HubSpot? Or are you sending these emails via you...read more
hd-cp21 on July 05, 2022
I am constantly using templates and updating senders and it is VERY annoying it pops up EVERY email. How do I HIDE/TURN OFF this option?
2 upvotes
3 Replies
Community Manager
April 30, 2024 18:41
Hey @JLucido , what are the steps you have taken to reproduce this? Since this post is from 2022, I want to make sure I have this updated. The ...read more
Solved
HRolnick on June 24, 2022
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, read more
Accepted solution
Hall of Famer | Partner
June 25, 2022 01:59
Hi @HRolnick , Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...read more
Solved
LindenDavies on June 09, 2021
Hi, I wanted to prevent certain users from seeing logged emails when looking at contacts, however I belive this is not possible (wow, you really need to fix that) All emails are being logged in the system, many are confidential but still nee read more
9 upvotes
7 Replies
Accepted solution
Hall of Famer | Partner
June 09, 2021 14:15
Hi @LindenDavies , You're correct, it's currently not possible to limit view access to activities on a contact record. A user can see either a...read more
ajaffarali on May 21, 2021
I am looking to move from my MacBook to the iPad and I was wondering if there are any folks that have done this. How would one go about tracking and logging emails that were done by the GMail extension on Chrome previously?
0 upvote
2 Replies
Top Contributor
June 08, 2021 09:15
An alternative workaround would be to use a third party app (e.g. Threads) which can do this for you automatically and works with the Gmail app for m...read more
Solved
dash_bret on April 28, 2021
I'd like to make sure that my default state for the gmail integration tool is unchecked, meaning that for both the "Log" and "Track" tool, they will always be unchecked unless I manually check them. The system continues to auto-check these field read more
1 upvote
2 Replies
Accepted solution
Community Manager
April 29, 2021 17:30
Hello @dash_bret , You can customize your default log and track preferences so the settings are applied each time you send an email from Gmail. Yo...read more
Solved
JD3 on November 29, 2020
According to Hubspot Knowledge Base in "B rowsers supported by HubSpot ", Firefox has a Hubspot browser extension. But I cannot find it in the extension library. Can you provide a link to it please? Thank you!
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 29, 2020 12:21
Hi @JD3 , The knowledge base article you're mentioning isn't referring to extensions or add-ins, it's referring to accessing HubSpot through...read more
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