Hi! I am trying to create a workflow where the trigger is when we one of our sales team sends them an email (tracked via the Gmail Sales Integration) we set their contact status to Approached etc. However after some research I got told that the read more
Hi, I connected my Gmail Workspace account to my Hubspot account. When I have sent an e-mail, I sometimes receive the reply on that mail on the mail account that I used to send the e-mail. But sometimes I receive the reply on my main Google Workspa read more
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, read more
Hi @HRolnick ,
Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...read more
I'm using the Hubspot Sales chrome extension. In my Hubspot account, I have added an address to be automatically bcc'd when emailing Hubspot contacts from my Gmail. Settings --> General --> Email --> Manage additional BCC addresses --& read more
Hi @wlee168 ,
Thank you for reaching out to the Community!
Have you sent your test emails from Gmail? T he additional BCC address only appli...read more
When I let my customer access my calendar online, they can create a meeting. How can I ask Hubspot integration to ask Googgle Calendar to create the meeting in my calendar WITH a web meeting link active & send the info back to my customer ?
Thx for this tip. The option is set, but this doesn't make the persons booking an invite via Hubspot online calendar to receive a GMeet meeting link,...read more
When I have logged in my Hubspot extension my gmail stops working and gives me error #001. This prevented me almost entirely from using my gmail. When I disabled the extension, everything worked perfectly.
Hi, I wanted to prevent certain users from seeing logged emails when looking at contacts, however I belive this is not possible (wow, you really need to fix that) All emails are being logged in the system, many are confidential but still nee read more
Hi @LindenDavies ,
You're correct, it's currently not possible to limit view access to activities on a contact record. A user can see either a...read more
I am looking to move from my MacBook to the iPad and I was wondering if there are any folks that have done this. How would one go about tracking and logging emails that were done by the GMail extension on Chrome previously?
An alternative workaround would be to use a third party app (e.g. Threads) which can do this for you automatically and works with the Gmail app for m...read more
I'd like to make sure that my default state for the gmail integration tool is unchecked, meaning that for both the "Log" and "Track" tool, they will always be unchecked unless I manually check them. The system continues to auto-check these field read more
Hello @dash_bret , You can customize your default log and track preferences so the settings are applied each time you send an email from Gmail. Yo...read more
Hi all, I'm sending emails from gmail with all log and tracking boxes ticked and my email is synced however they do not track automatically (I have the extension enabled and all is in order). It only logs emails sent via hubspot itself. Please read more
Hi @RAkerele-Mile Can I ask if you are sending emails from a mobile device? Sometimes these do not track within HubSpot. The following articl...read more
According to Hubspot Knowledge Base in "B rowsers supported by HubSpot ", Firefox has a Hubspot browser extension. But I cannot find it in the extension library. Can you provide a link to it please? Thank you!
Hi @JD3 ,
The knowledge base article you're mentioning isn't referring to extensions or add-ins, it's referring to accessing HubSpot through...read more