Gmail Sales Extension

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hd-cp21 on July 04, 2022
I am constantly using templates and updating senders and it is VERY annoying it pops up EVERY email. How do I HIDE/TURN OFF this option?
0 upvote
1 Reply
Hall of Famer | Partner
July 04, 2022 23:48
Hi @hd-cp21 , There isn't a specific settings to turn this pop up off, unfortunately. How exactly are you composing emails? If you're cr...read more
Solved
HRolnick on June 24, 2022
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, read more
Accepted Solution
Hall of Famer | Partner
June 24, 2022 22:59
Hi @HRolnick , Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...read more
wlee168 on March 16, 2022
I'm using the Hubspot Sales chrome extension. In my Hubspot account, I have added an address to be automatically bcc'd when emailing Hubspot contacts from my Gmail. Settings --> General --> Email --> Manage additional BCC addresses --& read more
Community Manager
March 17, 2022 12:52
Hi @wlee168 , Thank you for reaching out to the Community! Have you sent your test emails from Gmail? T he additional BCC address only appli...read more
RLemaire on February 17, 2022
When I let my customer access my calendar online, they can create a meeting. How can I ask Hubspot integration to ask Googgle Calendar to create the meeting in my calendar WITH a web meeting link active & send the info back to my customer ?
0 upvote
2 Replies
Participant
February 28, 2022 05:38
Thx for this tip. The option is set, but this doesn't make the persons booking an invite via Hubspot online calendar to receive a GMeet meeting link,...read more
EGutmann-Gold on November 15, 2021
When I have logged in my Hubspot extension my gmail stops working and gives me error #001. This prevented me almost entirely from using my gmail. When I disabled the extension, everything worked perfectly.
Community Manager
November 16, 2021 02:57
Hi @EGutmann-Gold Thank you for reaching out. Would you mind trying to clear your cache following those steps , as well as trying wi...read more
Solved
LindenDavies on June 09, 2021
Hi, I wanted to prevent certain users from seeing logged emails when looking at contacts, however I belive this is not possible (wow, you really need to fix that) All emails are being logged in the system, many are confidential but still nee read more
6 upvotes
6 Replies
Accepted Solution
Hall of Famer | Partner
June 09, 2021 11:15
Hi @LindenDavies , You're correct, it's currently not possible to limit view access to activities on a contact record. A user can see either a...read more
ajaffarali on May 21, 2021
I am looking to move from my MacBook to the iPad and I was wondering if there are any folks that have done this. How would one go about tracking and logging emails that were done by the GMail extension on Chrome previously?
0 upvote
2 Replies
Top Contributor
June 08, 2021 06:15
An alternative workaround would be to use a third party app (e.g. Threads) which can do this for you automatically and works with the Gmail app for m...read more
Solved
dash_bret on April 28, 2021
I'd like to make sure that my default state for the gmail integration tool is unchecked, meaning that for both the "Log" and "Track" tool, they will always be unchecked unless I manually check them. The system continues to auto-check these field read more
1 upvote
2 Replies
Accepted Solution
Community Manager
April 29, 2021 14:30
Hello @dash_bret , You can customize your default log and track preferences so the settings are applied each time you send an email from Gmail. Yo...read more
RAkerele-Mile on February 12, 2021
Hi all, I'm sending emails from gmail with all log and tracking boxes ticked and my email is synced however they do not track automatically (I have the extension enabled and all is in order). It only logs emails sent via hubspot itself. Please read more
0 upvote
2 Replies
Top Contributor
February 16, 2021 05:30
Hi @RAkerele-Mile Can I ask if you are sending emails from a mobile device? Sometimes these do not track within HubSpot. The following articl...read more
Solved
JD3 on November 29, 2020
According to Hubspot Knowledge Base in "B rowsers supported by HubSpot ", Firefox has a Hubspot browser extension. But I cannot find it in the extension library. Can you provide a link to it please? Thank you!
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 29, 2020 09:21
Hi @JD3 , The knowledge base article you're mentioning isn't referring to extensions or add-ins, it's referring to accessing HubSpot through...read more
sky_hui on November 24, 2020
Gmail extension Log email same subject but from different contacts, does anybody have the same issue? All contacts with same subject are logged, is there anyone know how to fix this, thanks in adavnce!
0 upvote
7 Replies
Participant
March 11, 2021 01:28
Hi, while testing different things, @sky_hui can you tell me if you use the "forward" option in order to send the very same email to other clients...read more
fit2you on November 10, 2020
Hello, i guess it should be automatized since hubspot-gmail partnership but i think i am miss something. I have the account info@domain.it that is connected in hubspot as personal email, i tried to install in that account the g-suite application read more
0 upvote
1 Reply
HubSpot Alumni
November 11, 2020 02:29
Hi @fit2you , Thanks for reaching out. It looks like you have access to HubSpot Technical Support. As troubleshooting this further will involve...read more
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