Hi there, When I get a notification about an email being opened, it would be great if I could click on the notification and go to the email. I may send out a number of emails with the same subject, so just having the subject is not helpful. read more
Hey @OJonsson !
I can absolutely see the value of this -- I encourage you to consider creating a post on our Ideas Forum here . If you find...read more
Hello, I installed the Chrome extension for Hubspot and I am using Gmail. After going through the connection flow it is redirecting me to Hubspot to authenticate and this is the message I am getting: Then it redirects to the login page. So I ca read more
I sent several emails using my GMAIL account, that has the hubspot extension. (Note that I used a 3party to sent this emails in bulk) I logged the records using the extension (see image) I did this with over 150 emails, but I cant see the c read more
Hi! I am trying to create a workflow where the trigger is when we one of our sales team sends them an email (tracked via the Gmail Sales Integration) we set their contact status to Approached etc. However after some research I got told that the read more
Hi, I connected my Gmail Workspace account to my Hubspot account. When I have sent an e-mail, I sometimes receive the reply on that mail on the mail account that I used to send the e-mail. But sometimes I receive the reply on my main Google Workspa read more
Hey @JLucido , what are the steps you have taken to reproduce this? Since this post is from 2022, I want to make sure I have this updated.
The ...read more
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, read more
Hi @HRolnick ,
Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...read more
Hi, I wanted to prevent certain users from seeing logged emails when looking at contacts, however I belive this is not possible (wow, you really need to fix that) All emails are being logged in the system, many are confidential but still nee read more
Hi @LindenDavies ,
You're correct, it's currently not possible to limit view access to activities on a contact record. A user can see either a...read more
I am looking to move from my MacBook to the iPad and I was wondering if there are any folks that have done this. How would one go about tracking and logging emails that were done by the GMail extension on Chrome previously?
An alternative workaround would be to use a third party app (e.g. Threads) which can do this for you automatically and works with the Gmail app for m...read more
I'd like to make sure that my default state for the gmail integration tool is unchecked, meaning that for both the "Log" and "Track" tool, they will always be unchecked unless I manually check them. The system continues to auto-check these field read more
Hello @dash_bret , You can customize your default log and track preferences so the settings are applied each time you send an email from Gmail. Yo...read more
According to Hubspot Knowledge Base in "B rowsers supported by HubSpot ", Firefox has a Hubspot browser extension. But I cannot find it in the extension library. Can you provide a link to it please? Thank you!
Hi @JD3 ,
The knowledge base article you're mentioning isn't referring to extensions or add-ins, it's referring to accessing HubSpot through...read more