La fonction de suggestion automatique permet d'affiner rapidement votre recherche en suggérant des correspondances possibles au fur et à mesure de la frappe.
I'm having troubles wth email integratrion. I compose a message in Gmail and have Log and Track button checked but the message does not appear in my CRM contacts records. It was all well until today. I tried to go Email Integrations and Disable an Lire la suite
Hi Tammara, I know, it can be very frustrating. 😕 Well, I've gone to Settings > Sales > Email Integrations and clicked on Disable. And tha...Lire la suite
I want to be able to create a new deal or task in hubspot from gmail. Insightly allows us to do this and it makes it easy for our team to update the CRM right from the email they are currently working on, automatically associating the contact with t Lire la suite
Hi @Seth , thanks for reaching out. At this time, it is not possible to create Deals, Tasks, and other objects or engagements from your Gmail client...Lire la suite
Hi - I'm trying to get Hubspot Sales gmail plugin to work with the Gmail SEND button - NOT the SEND & ARCHIVE button. This archiving is awful and leads to many forgotten conversations. Any help or advice is welcome and thanks in advance. Guy Lire la suite
Hi @GUY-HS ,
The Send + Archive feature is a setting in Gmail that is by default disabled. You can toggle it off in Settings > General in G...Lire la suite
I decided to abandon Outlook and move our company to G-Suite business email. My question is, can HubSpot be configured to open Gmail vs Outlook? Every time I clicked on the arrow next to the prospects email address Outlook opens, not Gmail. Does Lire la suite
Hi @gdlybbert ,
The email client that opens up when you click an email link is actually based on your computer's default mail client settings ...Lire la suite
Hi,
so i have the following problem.
if i understood it correctly, i can receive e-mails via hubspot. so if i create a new user / new lead, send him an e-mail and he replies, i should automatically see it in the contacts history right?
Lire la suite
Hi @torfin , thanks for reaching out.
So, the process for seeing your emails in HubSpot is actually a bit more nuanced. You cannot receive e...Lire la suite
I've noticed some strange behaviour very recently with the chrome extension, Hubspot Sales & gmail: 1. When I launch Chrome, the Hubspot Sales extension has suddenly started to 'hijack' the first page/tab and now loads a page telling me tha Lire la suite
Hi @BDDSDRB ,
I recommend first uninstalling and then reinstalling the HubSpot Sales extension. Once you have reinstalled, please log in to ...Lire la suite
Hi, I successfully connected and sent tracked emails from one Gmail account, but then I tried connecting the other (several times), the tracking doesn't work. Clicking on the "track email" button takes you to https://app.hubspot.com/sales-se Lire la suite
I looked everywhere but couldn't find what I needed- is there a way to customize the fields that show whenever you add a new contact from the gmail extension? There's a field for 'phone number,' but not 'mobile number,' and we want to avoid needing Lire la suite
Hi @colesampson ,
At this time it is not possible to customize the contact fields that appear when adding a contact to HubSpot directly from G...Lire la suite
Hello, My hubspot sales plugin is linked to the wrong email adress (gmail.com instead of excelrise.com). It results in mails not being forwarded and not being able in creating new contacts from the mailbox (among other things). I tried to uninst Lire la suite
Hi @aboucheron ,
What is the message that you receive? You may want to try resetting your password to make sure that the credentials are up t...Lire la suite
Hello, Hubspot Sales seems not connected in my gmail inbox. Altough I see the hub icon and it shows my profile, under the label "This inbox is connected to" I see "no portal ID avaiable". Furthermore, "check connection" won't work. I already Lire la suite
Dear reader, I'm the account administrator for our free hubspot CRM. The other user once had two accounts. One was connected to the company, the other was not. I've deleted the unconnected one. However when this user wants to add a connection fr Lire la suite
Hey @Wine , thanks for reaching out to the community! It sounds like your other user is probably connected to the wrong portal in their settings, yo...Lire la suite
Good afternoon, My chrome extension and Gmail extension for HubSpot doesn't seem to want to work today. I have already gone through all the steps of trying to uninstall and reinstall as HubSpot recommends and still no luck. I am getting a graye Lire la suite
Hey @HarrisonC89 thanks for reaching out to the Community. This is definitely some funky behavior. In order to dig in more, would it be possible fo...Lire la suite
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