I'm having troubles wth email integratrion. I compose a message in Gmail and have Log and Track button checked but the message does not appear in my CRM contacts records. It was all well until today. I tried to go Email Integrations and Disable an read more

I want to be able to create a new deal or task in hubspot from gmail. Insightly allows us to do this and it makes it easy for our team to update the CRM right from the email they are currently working on, automatically associating the contact with t read more

Hi - I'm trying to get Hubspot Sales gmail plugin to work with the Gmail SEND button - NOT the SEND & ARCHIVE button. This archiving is awful and leads to many forgotten conversations. Any help or advice is welcome and thanks in advance. Guy read more

I decided to abandon Outlook and move our company to G-Suite business email. My question is, can HubSpot be configured to open Gmail vs Outlook? Every time I clicked on the arrow next to the prospects email address Outlook opens, not Gmail. Does read more

Hi, so i have the following problem. if i understood it correctly, i can receive e-mails via hubspot. so if i create a new user / new lead, send him an e-mail and he replies, i should automatically see it in the contacts history right? read more

I've noticed some strange behaviour very recently with the chrome extension, Hubspot Sales & gmail: 1. When I launch Chrome, the Hubspot Sales extension has suddenly started to 'hijack' the first page/tab and now loads a page telling me tha read more

Hi, I successfully connected and sent tracked emails from one Gmail account, but then I tried connecting the other (several times), the tracking doesn't work. Clicking on the "track email" button takes you to https://app.hubspot.com/sales-se read more

I looked everywhere but couldn't find what I needed- is there a way to customize the fields that show whenever you add a new contact from the gmail extension? There's a field for 'phone number,' but not 'mobile number,' and we want to avoid needing read more

Hello, My hubspot sales plugin is linked to the wrong email adress (gmail.com instead of excelrise.com). It results in mails not being forwarded and not being able in creating new contacts from the mailbox (among other things). I tried to uninst read more

Hello, Hubspot Sales seems not connected in my gmail inbox. Altough I see the hub icon and it shows my profile, under the label "This inbox is connected to" I see "no portal ID avaiable". Furthermore, "check connection" won't work. I already read more

Dear reader, I'm the account administrator for our free hubspot CRM. The other user once had two accounts. One was connected to the company, the other was not. I've deleted the unconnected one. However when this user wants to add a connection fr read more

Good afternoon, My chrome extension and Gmail extension for HubSpot doesn't seem to want to work today. I have already gone through all the steps of trying to uninstall and reinstall as HubSpot recommends and still no luck. I am getting a graye read more