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  • goelv on June 01, 2017
    0 upvotes
    1 Replies
    My standard gmail account is connected to Hubspot's CRM system. When I send an email to a lead through the CRM, the email is tracked on the lead's timeline. However, the reply from the lead was not tracked. Why is that? I followed instructions t...
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    Not applicable
    June 02, 2017 03:08
    Hey @goelv could it be that the CRM logged when it received the forwarded email from you manully forwarding and not the time your Gmail account r...
  • johnpeck on May 11, 2017
    0 upvotes
    4 Replies
    I have an email address (myemail@business.com) that forwards to my GMail address (myemail@gmail.com). I have a connection to my Gmail inbox (myemail@gmail.com) and can send email from HubSpot Sales just fine but when someone replies to my email (r...
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    Member
    May 29, 2017 04:50
    I am using GMail for HubSpot Sales. My email address myemail@company.com only forwards incoming email to GMail where it is stored and retrieved. ...
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