I recently added the Hubspot Sales Extension , connected my email and set it to "track" all opens. I then sent a couple of test emails that I know will allow such tracking., and had the recipients open them. No opens are being reported. I've run th Leer más
Hello, My contacts list is suddenly pulling from my personal Gmail account, which isn't connected to Hubspot. As a result, hundreds of personal contacts, which don't belong to my business, have appeared in my Contacts list. Why is it doing th Leer más
Hi there, I recently started using Hubspot after a while and cannot for the life of me get any of the test emails I send to myself (on my two other email accounts) to track as open. They forever stay as 'sent'. I am 100% ticking the Track box s Leer más
Firstly, it's great that you're making sure to tick the Track box, as that's a crucial step. Since you're still facing issues, here are a few things ...Leer más
Hi All, I installed Hubspot plug in to my Gmail a few days ago and it seems to have coincided with a 20-30% drop off in my Open rates when I use GMASS to send email campaigns Has anyone else had this problem and have any advice or suggestio Leer más
@JLaugharne7 the gmail extension for HubSpot wouldn't interfere at all with your ability to send emails or reach your recipients.
When you us...Leer más
Hi all, we've been using Hubspot integrated with Gmail via the Gmail Sales Extension and from yesterday the emails ceased to be recorded by default for new email addresses, regardless of the Log and track settings (see below). They are Leer más
Hi @utchony and Happy New Year!!! I love to read your post, thank you for asking the Community! Also thanks for the screenshot, it is really help...Leer más
Hi all I'm relatively new to Hubspot and recently installed the Gmail plugin. At times, I like to respond to an email using the pop out functionality, where Gmail will open a new window with just the email. However, the Hubspot plugin adds a Leer más
Hey @jroogc and @Stroker could you please provide us with more information on your specific case? The more information, screenshots, and det...Leer más
Hi all, I am using Sales extention and it is fully synced and working. However I sent an email last week, associated the email to a deal. I have used this same method with all my other deals and they work fine. This one however does not work, I Leer más
Very strange, I couldn't tell you why this is happening without seeing the specific deals/emails to be honest. Hopefully someone else has seen this b...Leer más
Hello everyone, I am using gmail extension and my emails are getting logged in contact but not in the deal. Is there anyway to have all correspondence be logged under the deal not a contact?
Hi @mhartnett6 ,
You can specify the default logging settings by following these steps: https://knowledge.hubspot.com/email-tracking/customiz...Leer más
I have a client targetting two completely discrete sets of contacts that they want to outreach from the same email. Given that each group will follow slightly different cycles/pipelines, we are considering have two separate instances for each gr Leer más
Hi Guys, I have integrated the Hubspot extension in my Gmail but it gives errors with adding contacts to Hubspot and Loading tasks. When I want to add a contact to Hubspot it says; "Sorry. You don't have permission to add this contact. Plea Leer más