Gmail Sales Extension

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KBaldasaro on April 18, 2024
I recently added the Hubspot Sales Extension , connected my email and set it to "track" all opens. I then sent a couple of test emails that I know will allow such tracking., and had the recipients open them. No opens are being reported. I've run th read more
0 upvote
2 Replies
Member
April 19, 2024 14:29
Hi Diana, So far, I've checked for conflicting extensions (none found), I've reinstalled the Hubspot extension, re-started my computer, made sure...read more
DGarrett4 on April 02, 2024
Hello, for some reason my hubspot account has unlinked with my emails and it is saying this, can anyone help? -
0 upvote
1 Reply
Hall of Famer | Partner
April 02, 2024 07:07
Hi @DGarrett4 , Have you tried clearing cache / cookies and deinstalling / re-installing the extension? Best regards
DetailDevil on March 21, 2024
Hello, My contacts list is suddenly pulling from my personal Gmail account, which isn't connected to Hubspot. As a result, hundreds of personal contacts, which don't belong to my business, have appeared in my Contacts list. Why is it doing th read more
0 upvote
5 Replies
Hall of Famer | Partner
March 21, 2024 11:14
@DetailDevil wrote: I don't have time to look at all the information you've linked to, but thanks for that. ... if we want to get the botto...read more
ARichman on March 01, 2024
Hi there, I recently started using Hubspot after a while and cannot for the life of me get any of the test emails I send to myself (on my two other email accounts) to track as open. They forever stay as 'sent'. I am 100% ticking the Track box s read more
0 upvote
1 Reply
Top Contributor
March 02, 2024 04:57
Firstly, it's great that you're making sure to tick the Track box, as that's a crucial step. Since you're still facing issues, here are a few things ...read more
JLaugharne7 on January 31, 2024
Hi All, I installed Hubspot plug in to my Gmail a few days ago and it seems to have coincided with a 20-30% drop off in my Open rates when I use GMASS to send email campaigns Has anyone else had this problem and have any advice or suggestio read more
0 upvote
8 Replies
Community Manager
March 25, 2024 08:13
Hi @JLaugharne7 , I hope that you are well! Do you still see this behavior? Do you still need help? If yes, can you please share more details so...read more
Solved
utchony on January 05, 2024
Hi all, we've been using Hubspot integrated with Gmail via the Gmail Sales Extension and from yesterday the emails ceased to be recorded by default for new email addresses, regardless of the Log and track settings (see below). They are read more
0 upvote
3 Replies
Accepted Solution
Community Manager
January 08, 2024 05:09
Hi @utchony and Happy New Year!!! I love to read your post, thank you for asking the Community! Also thanks for the screenshot, it is really help...read more
JSchlanger on January 03, 2024
Hi all I'm relatively new to Hubspot and recently installed the Gmail plugin. At times, I like to respond to an email using the pop out functionality, where Gmail will open a new window with just the email. However, the Hubspot plugin adds a read more
0 upvote
4 Replies
Member
January 07, 2024 15:05
Here you go -
jroogc on December 01, 2023
With the Gmail extension, load times and performance are greatly degraded. Anyone have a solution to overcome?
6 upvotes
12 Replies
Community Manager
April 04, 2024 18:37
Hey @jroogc and @Stroker could you please provide us with more information on your specific case? The more information, screenshots, and det...read more
JKhow on November 30, 2023
Hi all, I am using Sales extention and it is fully synced and working. However I sent an email last week, associated the email to a deal. I have used this same method with all my other deals and they work fine. This one however does not work, I read more
0 upvote
3 Replies
Key Advisor | Partner
December 01, 2023 08:20
Very strange, I couldn't tell you why this is happening without seeing the specific deals/emails to be honest. Hopefully someone else has seen this b...read more
Solved
mhartnett6 on November 29, 2023
Hello everyone, I am using gmail extension and my emails are getting logged in contact but not in the deal. Is there anyway to have all correspondence be logged under the deal not a contact?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 29, 2023 00:20
Hi @mhartnett6 , You can specify the default logging settings by following these steps: https://knowledge.hubspot.com/email-tracking/customiz...read more
crmhbb on November 26, 2023
I have a client targetting two completely discrete sets of contacts that they want to outreach from the same email. Given that each group will follow slightly different cycles/pipelines, we are considering have two separate instances for each gr read more
0 upvote
2 Replies
Member
November 28, 2023 09:50
Thank you, Bérangère. I'm talking about having 2 separate Hubspot accounts.
AVrieling on November 24, 2023
Hi Guys, I have integrated the Hubspot extension in my Gmail but it gives errors with adding contacts to Hubspot and Loading tasks. When I want to add a contact to Hubspot it says; "Sorry. You don't have permission to add this contact. Plea read more
0 upvote
7 Replies
Key Advisor
November 24, 2023 11:04
Hi @AVrieling But this is your HubSpot Portal login page. How does that relate to you reauthenticating the HubSpot Gmail Extension? Fr...read more
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