Gmail Sales Extension

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Solved
Prioocare on May 13, 2025
I am currently using HubSpot CRM with Gmail integration to automatically capture contact details from emails and save them into the CRM. I have enabled Inbox Automation, Email Logging, and Automatic Contact Creation features, ensuring tha read more
0 upvote
8 Replies
Accepted solution
Hall of Famer | Partner
May 13, 2025 02:48
@Prioocare It should not, no, but it's a beta which can behave unexpectedly, see the beta terms You should be able to, yes No, no records s...read more
TWantenaar on March 19, 2025
hi universe... I haev been sent to a community forum because I am attempting to use Hubspot and to begin with I want to try it out before purchasing it. What this seems to mean is that NO ONE can actually help you from HS themself - a crazy and fr read more
0 upvote
7 Replies
Member
March 23, 2025 22:28
Thanks all for the attempts to assist. It is a real shame that there isn't the ability to jump on with tech support to walk you through the system a...read more
Solved
LFelizSantos on February 23, 2025
I keep getting this pop-up and am unable to add any templates to my emails within gmail. I also noticed the same notification when I open the sales extension in gmail and go to notifications.
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 24, 2025 00:05
Hi @LFelizSantos , Have you tried clearing cache/cookies and disabling other extensions? If that doesn't work, could your IT have regulated th...read more
BusWiFi on February 18, 2025
Hi, eventough i'm connected to Hubspot Gmail extension, and both tracking & record checkboxes are checked, after sending the e-mail it shows up as untracked with option to "record that email". I need to manually record the email and refresh pa read more
0 upvote
2 Replies
Participant
February 18, 2025 06:01
@franksteiner79 THis is before sending: This is when sent: Tracked, but not recorded - last time, it wasn't even tracked.
Solved
BusWiFi on February 07, 2025
Hi, how to setup Hubspot, so that when we (executives) can record emails that we sent (so they can be later seen in Hubspot), but they can't be seen by our employees. Is this happening by default if we're admin user and they're standard user? We're read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
February 07, 2025 02:46
@BusWiFi that would be a limitation of the free CRM then, correct. If you have one team, you could have all execs outside of that team with v...read more
JGanino on January 17, 2025
My hubspot extension create conflicts with Gmail account. As soon as I turn on the Hubsopt extension the gmail account keep reloading automatically every 3/4 minutes. It's impossibile to work and super annoying. All the other extensions are off an read more
1 upvote
3 Replies
Member
January 20, 2025 06:24
Yeah already tried, also unistalled Google chorme and re-installed it but nothing, as soon as I activate the Hubspot extension it starts this infinit...read more
Solved
KTurley3 on January 11, 2025
I'm new to Hubspot and need some help. I'm using the free version and I've tried to get the email tracking set up but I'm having a problem. My system: -- MacOS 13.6.7 -- Chrome Version 131.0.6778.265 (Official Build) (arm64) -- Hubspot Sale read more
1 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
January 12, 2025 13:42
@KTurley3 if you're opening the email in the same browser that has the extension installed, then this is expected behaviour: https://knowledge.hub...read more
Solved
BusWiFi on November 14, 2024
Hi, my employee noticed that when she has an email opened in Gmail and wants to see hubspot related data in the sidebar on the right, clicking on Hubspot button brings up calendar in that sidebar. Could that be a bug? I can't reproduce it on my own read more
1 upvote
16 Replies
Accepted solution
Participant
November 19, 2024 10:32
Update Hubspot to the latest version of the extension 3.0.0.25509 and the issue should be resolved.
Solved
RStrom5 on November 07, 2024
Google just disabled the HubSpot Sales extension. Google help says – Extensions that request access to all your data on your computer and the websites you visit can access almost anything, including your webcam and personal files. This is unnerving read more
1 upvote
4 Replies
Accepted solution
Top Contributor
November 08, 2024 02:56
It seems that the Gmail extension still works (at least it looks like in my gmail). Did they disable only the extension on websites or the whole exte...read more
Solved
PTomlinson on October 29, 2024
There is currently no way to permanently disable email tracking for a given web domain. This is a major problem because: we really do need email tracking for prospects we simply must switch off email tracking for colleagues, suppliers and read more
Accepted solution
Key Advisor
October 29, 2024 08:21
As this is a user to user forum here the only thing I can recommend is to head over to the ideas board and upvote similar ideas or create your own to...read more
Solved
SThompson75 on October 10, 2024
Hello, I've set up sync to my google calendar best I know how, and I was expecting tasks to sync into my gmail.com calendar. They aren't presently. I do set reminders, and the reminder appear in the list in hubspot: but I need to see that read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 10, 2024 07:45
@SThompson75 do you have an assigned paid seat? " Only users with an assigned paid seat of Sales Hub or Service Hub can sync tasks to t...read more
Solved
Anonymous on October 09, 2024
Hasn't worked since a month ago, and nothing has been fixed. If I open extention, there is just a white window. It seems data can't be loaded or rendered: If I click on Hubspot's icon in Gmail UI, it shows Log In window. After succes read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Platinum Partner
October 09, 2024 11:26
Hi @Anonymous , There is a very comprehensive article on troubleshooting the extension in the knowledge base . It looks like you have alrea...read more
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