I have a successfully connected my Gmail to my Hubspot Account via Chrome Extension on my Macbook Air, but when I am out in the field using my Chromebook, the integration is gone. So I cannot log or track my emails when I am using the Chromebook and read more
Hi @BoH ,
Thank you for reaching out to the Community!
Please follow these troubleshooting steps in Google Chrome on your Chromebook device...read more
Hello, all. On my PC, I am getting the message "HubSpot was unable to add tracking to your email. Do you want to send this without tracking?" I have the boxes checked for logging and tracking and the send button is orange. The message comes up a read more
Hello, When I connect my Gmailbox with Hubspot, I don't want hubspot to automatically save all the contacts from the emails received. How to do ? THANKS
Hi @sponceblanc ,
HubSpot does not create contact records for received emails from contacts after connecting your personal inbox: https://kno...read more
I'm new to using hubspot. I like what the product can do, but whenever I send an email from my gmail instead of hubspot, the formatting makes random line breaks and also my siganture is spaced very strange. Is there any reason for this? I would like read more
Hi @AStruss ,
Could you share a screenshot of these formatting issues? Are you seeing these for the logged email in HubSpot only or are the ac...read more
I believe the Chrome add-on for HubSpot has gotten my work email blocklisted. This is severely disrupting client communications and hindering sales, as I'm the only sales/account manager at my company. It started my receiving a bounceback messag read more
Hello Everyone. While using Chrome extension, I've noticed that 1st e-mail is logged for the contact ONLY, but not for the company as well, and there is no way to do that. What probably happens is: when we send the 1st e-mail, first the contact read more
Thanks Mia. I've submitted an idea https://community.hubspot.com/t5/HubSpot-Ideas/Chrome-Extension-Fix-problem-that-1st-e-mail-is-logged-for-the/id...read more
After creating a Hubspot Account with my Google E-Mail and trying to login to the extension, it shows that my doesn't exists. neighter entering the email and password manually nor changing the password helped.
Hi @PiCa ,
Thank you for reaching out to the Community!
Have you already tried reinstalling the HubSpot Sales Chrome extension? This would ...read more
I have 780+ contactas in Google contacts, and when I sync them with hubspot plugin, after sync only 99 out of 780+ have phone numbers. I have uninstall and reinstalled plugin and no diffrence.
Hello @DMalley , thank you for posting in our Community.
Would be possible that when syncing your contacts the phone number goes to a separat...read more
Hi there, I use Hubspot and GMAIL on an ipad, and I want to be able to have emails sent and received via GMail app logged in CRM where we have a contact with matching email. Is this possible via any third party apps? Chrome extension is no good read more
Hi all, This is my first post as I've encountered a problem. About 2-3 days ago, my emails stopped showing when they are opened. I'm logged in, emails are tracking (they have the 'tracked' noted on them), but the orange 'tracked' doesn't change read more
Hey @DetailDevil , thanks for clarifying!
It doesn't look like that image shared carried over properly, so I'm not able to see what you shared...read more
I added the Gmail integration but feel overwhelmed by seeing all emails in Hubspot. I'd really like to filter it so that only emails with certain subject lines generated by forms on my website will show up in my Hubspot inbox as potential prospects. read more
With the new Google Workspace shared mailbox-setup (where the shared mailbox doesn't have a specific login), but is access by delegation to people being members of the specific Google group: How do you connect the shared mailbox to a team email-chan read more