Gmail Sales Extension

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ARichman on March 01, 2024
Hi there, I recently started using Hubspot after a while and cannot for the life of me get any of the test emails I send to myself (on my two other email accounts) to track as open. They forever stay as 'sent'. I am 100% ticking the Track box s read more
0 upvote
1 Reply
Top Contributor
March 02, 2024 04:57
Firstly, it's great that you're making sure to tick the Track box, as that's a crucial step. Since you're still facing issues, here are a few things more
JLaugharne7 on January 31, 2024
Hi All, I installed Hubspot plug in to my Gmail a few days ago and it seems to have coincided with a 20-30% drop off in my Open rates when I use GMASS to send email campaigns Has anyone else had this problem and have any advice or suggestio read more
0 upvote
7 Replies
Most Valuable Member | Diamond Partner
February 01, 2024 12:58
hmm interesting - can you check the email headers for the different emails, those sent before HS was added, during, and after removing to see if more
utchony on January 05, 2024
Hi all, we've been using Hubspot integrated with Gmail via the Gmail Sales Extension and from yesterday the emails ceased to be recorded by default for new email addresses, regardless of the Log and track settings (see below). They are read more
0 upvote
3 Replies
Accepted Solution
Community Manager
January 08, 2024 05:09
Hi @utchony and Happy New Year!!! I love to read your post, thank you for asking the Community! Also thanks for the screenshot, it is really more
JSchlanger on January 03, 2024
Hi all I'm relatively new to Hubspot and recently installed the Gmail plugin. At times, I like to respond to an email using the pop out functionality, where Gmail will open a new window with just the email. However, the Hubspot plugin adds a read more
0 upvote
4 Replies
January 07, 2024 15:05
Here you go -
jroogc on December 01, 2023
With the Gmail extension, load times and performance are greatly degraded. Anyone have a solution to overcome?
9 Replies
December 04, 2023 19:56
Experiencing the same thing - renders Chrome unusable with Hubspot extension installed.
JKhow on November 30, 2023
Hi all, I am using Sales extention and it is fully synced and working. However I sent an email last week, associated the email to a deal. I have used this same method with all my other deals and they work fine. This one however does not work, I read more
0 upvote
3 Replies
Key Advisor | Partner
December 01, 2023 08:20
Very strange, I couldn't tell you why this is happening without seeing the specific deals/emails to be honest. Hopefully someone else has seen this more
mhartnett6 on November 29, 2023
Hello everyone, I am using gmail extension and my emails are getting logged in contact but not in the deal. Is there anyway to have all correspondence be logged under the deal not a contact?
0 upvote
1 Reply
Hall of Famer | Partner
November 29, 2023 00:20
Hi @mhartnett6 , You can specify the default logging settings by following these steps: more
crmhbb on November 26, 2023
I have a client targetting two completely discrete sets of contacts that they want to outreach from the same email. Given that each group will follow slightly different cycles/pipelines, we are considering have two separate instances for each gr read more
0 upvote
2 Replies
November 28, 2023 09:50
Thank you, Bérangère. I'm talking about having 2 separate Hubspot accounts.
AVrieling on November 24, 2023
Hi Guys, I have integrated the Hubspot extension in my Gmail but it gives errors with adding contacts to Hubspot and Loading tasks. When I want to add a contact to Hubspot it says; "Sorry. You don't have permission to add this contact. Plea read more
0 upvote
7 Replies
Key Advisor
November 24, 2023 11:04
Hi @AVrieling But this is your HubSpot Portal login page. How does that relate to you reauthenticating the HubSpot Gmail Extension? more
LRossiter on November 06, 2023
Hi, I'm unable to get hubspot working with Gmail. **SOLVED** I deleted my account and started again 🙂
0 upvote
1 Reply
Community Manager
November 07, 2023 03:26
Hi @LRossiter , Thanks for reaching out to the Community, and for sharing your solution with us. Glad to hear you were able to solve it 🙂 more
MVitale2 on October 18, 2023
hallo each time i turno on my pc I get the following error message in gmail: I can solve it only deleting my browser cache. Can you help?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
October 18, 2023 02:41
Hi @MVitale2 , If this is solved by deleting your browser-cache, it's all pointing to a browser-related issue. Have you checked whether your more
BrodyStone21 on October 02, 2023
When I'm working at my desk, I use the Chrome extension to track emails and email opens. This works great! However, when I'm working on the couch or elsewhere, I use an iPad Pro with a Magic Keyboard to reply to emails. Unfortunately, I haven't read more
1 upvote
2 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
October 02, 2023 21:56
@BrodyStone21 you can log the emails by using the BCC address to make sure your email is added to the contact timeline, but it won't allow you more
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