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BoH on March 03, 2023
I have a successfully connected my Gmail to my Hubspot Account via Chrome Extension on my Macbook Air, but when I am out in the field using my Chromebook, the integration is gone. So I cannot log or track my emails when I am using the Chromebook and read more
0 upvote
1 Reply
Community Manager
March 06, 2023 05:12
Hi @BoH , Thank you for reaching out to the Community! Please follow these troubleshooting steps in Google Chrome on your Chromebook more
timned88 on February 21, 2023
Hello, all. On my PC, I am getting the message "HubSpot was unable to add tracking to your email. Do you want to send this without tracking?" I have the boxes checked for logging and tracking and the send button is orange. The message comes up a read more
0 upvote
1 Reply
Community Manager
February 22, 2023 11:45
Hi @timned88 , Thanks for reaching out to the Community! Have you recently installed other extensions (i.e. ad blockers) to the browser more
sponceblanc on February 16, 2023
Hello, When I connect my Gmailbox with Hubspot, I don't want hubspot to automatically save all the contacts from the emails received. How to do ? THANKS
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
February 16, 2023 02:30
Hi @sponceblanc , HubSpot does not create contact records for received emails from contacts after connecting your personal inbox: more
AStruss on February 08, 2023
I'm new to using hubspot. I like what the product can do, but whenever I send an email from my gmail instead of hubspot, the formatting makes random line breaks and also my siganture is spaced very strange. Is there any reason for this? I would like read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
February 08, 2023 21:26
Hi @AStruss , Could you share a screenshot of these formatting issues? Are you seeing these for the logged email in HubSpot only or are the more
brandon_launchu on January 31, 2023
I believe the Chrome add-on for HubSpot has gotten my work email blocklisted. This is severely disrupting client communications and hindering sales, as I'm the only sales/account manager at my company. It started my receiving a bounceback messag read more
0 upvote
3 Replies
Key Advisor
February 02, 2023 21:55
Hi @brandon_launchu Thanks for the additional information, on your points: Which of the options described was the reason your more
OBoguslavskyi on November 19, 2022
Hello Everyone. While using Chrome extension, I've noticed that 1st e-mail is logged for the contact ONLY, but not for the company as well, and there is no way to do that. What probably happens is: when we send the 1st e-mail, first the contact read more
0 upvote
4 Replies
Accepted Solution
December 13, 2022 13:37
Thanks Mia. I've submitted an idea more
PiCa on November 03, 2022
After creating a Hubspot Account with my Google E-Mail and trying to login to the extension, it shows that my doesn't exists. neighter entering the email and password manually nor changing the password helped.
0 upvote
1 Reply
Accepted Solution
Community Manager
November 04, 2022 04:14
Hi @PiCa , Thank you for reaching out to the Community! Have you already tried reinstalling the HubSpot Sales Chrome extension? This would more
DMalley on November 03, 2022
I have 780+ contactas in Google contacts, and when I sync them with hubspot plugin, after sync only 99 out of 780+ have phone numbers. I have uninstall and reinstalled plugin and no diffrence.
0 upvote
1 Reply
Community Manager
November 04, 2022 14:38
Hello @DMalley , thank you for posting in our Community. Would be possible that when syncing your contacts the phone number goes to a more
AGervasoni on October 25, 2022
Hi there, I use Hubspot and GMAIL on an ipad, and I want to be able to have emails sent and received via GMail app logged in CRM where we have a contact with matching email. Is this possible via any third party apps? Chrome extension is no good read more
2 Replies
October 27, 2022 22:03
Thanks Dan, unfortunately that solution wont work because the Chrome extension only works for destop, not ipad.
DetailDevil on August 23, 2022
Hi all, This is my first post as I've encountered a problem. About 2-3 days ago, my emails stopped showing when they are opened. I'm logged in, emails are tracking (they have the 'tracked' noted on them), but the orange 'tracked' doesn't change read more
0 upvote
3 Replies
Key Advisor | Platinum Partner
August 24, 2022 14:17
Hey @DetailDevil , thanks for clarifying! It doesn't look like that image shared carried over properly, so I'm not able to see what you more
webidextrous on July 28, 2022
I added the Gmail integration but feel overwhelmed by seeing all emails in Hubspot. I'd really like to filter it so that only emails with certain subject lines generated by forms on my website will show up in my Hubspot inbox as potential prospects. read more
0 upvote
1 Reply
Community Manager
July 29, 2022 02:55
Hi @webidextrous Thank you for reaching out! I understand that you have connected your personal inbox as a team email/in the more
UriniuS on July 21, 2022
With the new Google Workspace shared mailbox-setup (where the shared mailbox doesn't have a specific login), but is access by delegation to people being members of the specific Google group: How do you connect the shared mailbox to a team email-chan read more
0 upvote
1 Reply
Accepted Solution
Community Manager
July 22, 2022 03:39
Hi @UriniuS Thank you for reaching out! If you're using a Google Group, you can do that by following these steps . Hope that more
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