Gmail Sales Extension

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DetailDevil on August 23, 2022
Hi all, This is my first post as I've encountered a problem. About 2-3 days ago, my emails stopped showing when they are opened. I'm logged in, emails are tracking (they have the 'tracked' noted on them), but the orange 'tracked' doesn't change read more
0 upvote
3 Replies
Guide | Platinum Partner
August 24, 2022 14:17
Hey @DetailDevil , thanks for clarifying! It doesn't look like that image shared carried over properly, so I'm not able to see what you shared...read more
webidextrous on July 28, 2022
I added the Gmail integration but feel overwhelmed by seeing all emails in Hubspot. I'd really like to filter it so that only emails with certain subject lines generated by forms on my website will show up in my Hubspot inbox as potential prospects. read more
0 upvote
1 Reply
Community Manager
July 29, 2022 02:55
Hi @webidextrous Thank you for reaching out! I understand that you have connected your personal inbox as a team email/in the conversat...read more
Solved
UriniuS on July 21, 2022
With the new Google Workspace shared mailbox-setup (where the shared mailbox doesn't have a specific login), but is access by delegation to people being members of the specific Google group: How do you connect the shared mailbox to a team email-chan read more
0 upvote
1 Reply
Accepted Solution
Community Manager
July 22, 2022 03:39
Hi @UriniuS Thank you for reaching out! If you're using a Google Group, you can do that by following these steps . Hope that h...read more
VGosnak on June 03, 2022
Hi, I can successfully log in to your web page but cannot via the Gmail extension. The message is " There are no HubSpot accounts for my email address". Please help. Best regards
0 upvote
1 Reply
Community Manager
June 06, 2022 01:00
Hi @VGosnak Thank you for reaching out Can you follow these steps to sync your account? This should solve your issue. Hope th...read more
TFLadmin1 on May 04, 2022
I added the gmail sales extension to my email and I love it. However I do work under one email address and two alias emails. I only want emails under one alias to be forwarded to my HubSpot inbox. Is there a way to turn off the forwarding for the ot read more
1 upvote
2 Replies
Participant
August 17, 2022 08:16
I am also curious to learn how to do this, as currently too many irrelevant email addresses are being added to Hubspot CRM. Gr Rudy
Solved
MilesHeadStart on April 26, 2022
Is there a difference between the HubSpot Gmail Integration and the HubSpot CRM Chrome Extension ? Is it redundant to have both installed?
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
April 26, 2022 21:21
Hi @MilesHeadStart , These are referring to the same thing, when you click the install button on the HubSpot app marketplace, you're taken to ...read more
ATilsted on April 01, 2022
Hello, really hope you can help me. I have reinstalled, cleared cash and even created a new chrome profile but I keep getting the same error There are no HubSpot accounts for anders@meeshop.dk ? or Please select a portal to login ? read more
0 upvote
13 Replies
Community Manager
May 10, 2022 06:17
Hello @ATilsted , I did receive and passed it along to the support representative that is currently working with you at HubSpot. I would recommend c...read more
Solved
CJones67 on February 18, 2022
I have been trying to use the snippets in gmail, but when I type the hashtag and then the name of the snippet it does not work for me. Can anyone help?
0 upvote
2 Replies
Accepted Solution
Community Manager
February 21, 2022 06:20
Hi @CJones67 , Thank you for reaching out to the Community! I can confirm that this is expected behaviour: using the "#" shortcut key for ...read more
EPokorney on January 28, 2022
I'm currently trying to pull a template from Hubspot to my gmail with a personalization token for the recipients first name to send a mass email using BCC. The issue I'm having is that the personalization token isn't syncing with the contact's name, read more
0 upvote
1 Reply
Community Manager
February 01, 2022 00:58
Hi @EPokorney Thank you for reaching out. To my knowledge the personnalization token will only take the first name of the first recip...read more
bdmbythehour on January 22, 2022
A certain contact and company keeps on appearing automatically in hubspot even though I've deleted it manually a few times. Any tips?
0 upvote
5 Replies
Hall of Famer | Partner
January 23, 2022 00:46
Hi @bdmbythehour , Can you please check the thread in your browser and upload the images there? https://community.hubspot.com/t5/Gmail-Sales-...read more
Solved
RPolster on January 11, 2022
I sent email to a contact today and he replied. That message arrived and shows up in the email for that contact. Later that same contact sent me a message in reply to a calendar invitation I had sent, that THAT message did not show up in Hubspot. read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
January 11, 2022 21:34
Hi @RPolster , Not all incoming emails will be logged. For an email to be logged in HubSpot, these requirements need to be fulfilled: T...read more
Solved
Humber on January 05, 2022
Hello everyone, I'm not certain why... but recently I've started having problems when attempt to use the HubSpot templates while in Gmail. I have done the following but still can't find why this error persists: 1) I'm using Edge web Browser. 2 read more
0 upvote
3 Replies
Accepted Solution
Participant
January 06, 2022 17:50
Thank you! It worked by disabling all extensions. I'm using Microsoft Edge and after disabling all extensions the templates started to work! ...read more
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