Gmail Sales Extension

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  • TBeverley on September 13, 2021
    3 Replies
    Hi, we're evaluating hubspot and are having trouble using the Hubspot sales extension. I press the hubspot button in Gmail to sign in, complete the flow (tried signing in with Google and with username & password), the tab reloads and I'm still s...
    September 14, 2021 02:59
    Thanks! I was signing in with Google, and unfortunately checking the box before sign in wouldn't rememeber me. I did the forgotten password route...
  • AOemcke on September 09, 2021
    1 Replies
    I can't get emails to show up on the company's profile, only on the contacts file.
    Top Contributor | Diamond Partner
    September 10, 2021 01:22
    Hi @AOemcke , Email address belongs to a single person that is why it reflects in the Contacts and not to company. And there can be a situatio...
  • MMalecki on September 08, 2021
    3 Replies
    Hello, I have my gmail linked to the Hubspot account, but there are a number of external emails I need to exclude from being tracked in Hubspot. I thought that the solution to this would be to add those emails to the "deny" list in settings, but...
    September 13, 2021 09:09
    Hello, I'm sorry, but this response has not helped me. Please provide me with more information.
  • startetm on September 08, 2021
    1 Replies
    Hey everyone, I've been using Hubspot for about 2 years now just as a CRM with no issues but all of the sudden my emails sent from Hubspot are going to the receipents spam. However, when I send the same email from Mac Mail,, or even other ...
    September 08, 2021 11:58
    I think I fixed it! I enabled 2 factor authentication on my account and now every email goes to the inbox no problem so far. Ill keep this updated if...
  • nickjhowe1 on September 01, 2021
    5 Replies
    The hubspot extension frequently goes to 100% CPU usage on my 27" iMac and kills Gmail. If I disable the extension everything runs fine, so pretty certain that HubSpot is the culprit, and if I fire up the Chrome Task Manager when theres a problem it...
    Community Manager
    September 14, 2021 04:25
    Hi @nickjhowe1 Thank you for your reply - my latest reply was for thm22 which is why I was talking about tech support! Thank you for giv...
  • WBreton on August 22, 2021
    1 Replies
    Hi Everyone, When I'm composing a new email in Gmail, after entering the recepient's e-mail address, I hit templates but they never appear. I used Hubspot on my old computer (just changed a few days ago) and had no issues. Is there something ...
    Community Manager
    August 23, 2021 14:38
    Hello @WBreton , I would recommend disconnecting and reconnecting your email to your new computer, in case something is missing once you set it up a...
  • Solved
    NorthCollin on July 19, 2021
    4 Replies
    I just created a new free CRM account, as my organization is exploring using Hubspot as it moves away from Pipedrive. The account I used to signup (corporate account) has an old developer account attached to it when I was exporing developer function...
    July 21, 2021 20:43
    Solved. Make sure all apps are deleted before you try and delete the account. Not sure if that applies to all apps or just apps created several years...
  • Solved
    SRenwick on July 16, 2021
    3 Replies
    My usual workflow is that when I send an email to a new prospect, I then go to my Gmail Sent folder and update the new person via there (the email is tracked and logged in Hubspot so I just have to add name, company etc). However, when I look at...
    Most Valuable Member
    July 22, 2021 04:56
    Hi @SRenwick , Plugin conflicts are unfortunately very common. In that case I'd recommend switching one of the two off and checking whether th...
  • Solved
    DHolbrook on July 06, 2021
    2 Replies
    I added another email to the profile under the email tab and have the HubSpot Chrom extension downloaded, but the the options for tracking and logging email do not appear when I am composing a new email in the second email account I added. They onl...
    Top Contributor
    July 27, 2021 09:30
    Hi @DHolbrook , Another solution would be to use a third party app to log your emails. Unlike the Gmail extension, you can add multiple email ...
  • Solved
    LindenDavies on June 09, 2021
    2 Replies
    Hi, I wanted to prevent certain users from seeing logged emails when looking at contacts, however I belive this is not possible (wow, you really need to fix that) All emails are being logged in the system, many are confidential but still nee...
    June 10, 2021 22:23
    Hello Karsten, thanks for your clear and helpful reply. I understand the limitation now. Whilst I support transparency, this lack of control is a hug...
  • BSutterfield on June 08, 2021
    3 Replies
    When a LinkedIn user sends an inMail message to my LinkedIn account, I receive an email notification. When I reply to that notification email, my message is gatewayed back into inMail, appended to the inMail thread, and delivered to the LinkedIn us...
    June 11, 2021 15:11
    @PamCotton Thanks for the ping! @BSutterfield Thanks for the detailed description. I am not able to reproduce this issue yet. Probably there is ...
  • Solved
    NSolari on June 07, 2021
    1 Replies
    Hi. When i try to install the Hubspot Sales Chrome Extenstion, a privacy notication box pops-up with the following: Hubspot Sales can read and change your data on a number of websites: - All sites - All sites ...
    Most Valuable Member
    June 07, 2021 20:39
    Hi @NSolari , The HubSpot Sales Chrome extension allows you to track and log your emails sent from Gmail and use some of the HubSpot sales to...
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