Hi there, I am trying to understand how the Gmail integration works as I am having trouble with it I have linked my Gmail account to Hubspot. Does HS constantly poll my Gmail for new emails, and enter them into CRM as a new contact, or do I hav read more
Hi @alibabakes5 , The first thing I would do is confirm that your sales/gmail plugin is set up the way you want it. You can configure either...read more
Hello, I've only been using hubspot recently and I'd like how to get the records check box option when I write a mail with gmail, as in the image below (which is from a friend from another company that also uses hubspot.) When I write a mail to on read more
Hello for last few months HubSpot Sales extension doesn't change links in my email messages to tracking links. I have enabled tracking option (message view notification I have). I have disabled plain text. I create link like in this instruction . read more
Hi @Anonymous ,
HubSpot click tracking is associated with HubSpot Sales Starter and above subscriptions. If you have a subscription that incl...read more
Hi @Leleriva1
Yes, you can.
Assuming the extension is installed and working correctly. . .
1. In your gmail inbox, click the small HubSpot ...read more
Hi there, I connected my Gmail Inbox to Hubspot exactly like written in this article: https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot If I send outgoing Emails from Gmail or Hubspot directly. It works like writtten. read more
Hi @pascal_geiger ,
There is a big update here, currently in beta – you might see it under Settings > Product updates. (If not, you'll have...read more
Hello, I'd like to report that HubSpot Gmail extension not working on newest version of Brave browser. In my Gmail I can just see button to reload Gmail and info "Sorry. It looks like your browser settings are blocking HubSpot Sales.". I check it a read more
Most Chrome plugins work directly in Brave in my experience, but it's Brave's more aggressive privacy settings that cause the issue. (Which is why we...read more
Is there a way to set up automatic logging and tracking on an iPhone, either through the mail app; gmail app or gmail through the google chrome app? could not find extensions in the google app?
Hi All, We block internal email addresses by domain from logging within our HubSpot CRM instance when sending email via Sales Hub. However, on emails where there may be either external and internal, or internal only recipients the activity count read more
HI @TheMattKirsch ,
While there is not a way to have "never log track settings" in the same way there is for logging, you can customize your ...read more
Hi, Some of my colleagues have been logged out constantly and then they are unable to log back in to the extension. They will need to reinstall the extension almost every time. Is this a common problem here? How do I solved it? Btw, I checked t read more
Hi @JakeLai ,
Because the Chrome extension is associated with the browser, and not specifically to one gmail inbox, if they have multiple gmai...read more