Is it possible to have a Partner contact be associated to multiple end user Deals, and not sync their email communication to the deals based on an association label? We have Channel Partners that have reps on many different end user deals, but t Leer más
Hey @ADerbyshire To address the issue of email communication getting jumbled in multiple deals associated with a partner contact, you can foll...Leer más
Good morning ! We've always used the Hubspot plugin for Gmail to use email templates, do email tracking, and other tools, but now we get this error message when we send an email: Your email was sent without tracking HubSpot was unable to add track Leer más
If you can I would reach out to HubSpot support and see if they can help you further. I would also check this article here to go through each o...Leer más
Hello, I have a few questions regarding the GMail Sales Extension. I have 4 questions I hope somone can help with. 1. If a contact that is already in my HubSpot sends me a cold email, will the extension automatically log that first email to Leer más
Hi, I am not to sure why, but only 3 emails out of a thread of 27 emails for a deal have been tagged to the contact and deal. This has happened to a lot of our deal and threads. Could you tell me how to easily tag all the emails in the thr Leer más
Hi @JSchneider48 ,
This depends on the record that an activity originates from or is originally logged to. You can find those automatic associ...Leer más
Hi there! I have been getting alerts while sending emails out of my Gmail inbox that HubSpot cannot track them. It isn't for all the emails and it has become more frequent in the past few days. I only get the alert when working from my Gmail inbox Leer más
Hi @EAnderson8
When you say you are getting alerts, what does that look like - is it a banner or pop up in Gmail, an alert in HubSpot? Do yo...Leer más
I have Deals selected in my Log and track settings in the Gmail Extension but when I go to Log a Deal to an email, no deals are showing up. Even when I try to search the Deal name there no results found.
Hi everyone, I get a notification that the email I sent has been opened for every email I send, straight away. I've been doing test sending emails to another account of mine and clearly as soon as it arrives its marked as open for some reason. Leer más
Hi @berNslol ,
Thank you for reaching out! Symbols next to opened emails in the Gmail sent folder is a great idea! You could post it in our I...Leer más