Gmail Sales Extension

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Solved
ADerbyshire on July 30, 2024
Is it possible to have a Partner contact be associated to multiple end user Deals, and not sync their email communication to the deals based on an association label? We have Channel Partners that have reps on many different end user deals, but t read more
Accepted solution
Key Advisor | Partner
July 31, 2024 04:56
Hey @ADerbyshire To address the issue of email communication getting jumbled in multiple deals associated with a partner contact, you can foll...read more
Solved
AD2022 on June 13, 2024
Good morning ! We've always used the Hubspot plugin for Gmail to use email templates, do email tracking, and other tools, but now we get this error message when we send an email: Your email was sent without tracking HubSpot was unable to add track read more
0 upvote
3 Replies
Accepted solution
Contributor
June 14, 2024 03:15
If you can I would reach out to HubSpot support and see if they can help you further. I would also check this article here to go through each o...read more
Solved
04509 on June 12, 2024
Hello, I have a few questions regarding the GMail Sales Extension. I have 4 questions I hope somone can help with. 1. If a contact that is already in my HubSpot sends me a cold email, will the extension automatically log that first email to read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
June 13, 2024 09:02
Hi @04509 Here are your answers! 1.) No. The extension cannot log emails that come from your contact to you unless you forward them t...read more
Solved
JSchneider48 on May 08, 2024
Hi, I am not to sure why, but only 3 emails out of a thread of 27 emails for a deal have been tagged to the contact and deal. This has happened to a lot of our deal and threads. Could you tell me how to easily tag all the emails in the thr read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 08, 2024 05:59
Hi @JSchneider48 , This depends on the record that an activity originates from or is originally logged to. You can find those automatic associ...read more
Solved
EAnderson8 on June 09, 2023
Hi there! I have been getting alerts while sending emails out of my Gmail inbox that HubSpot cannot track them. It isn't for all the emails and it has become more frequent in the past few days. I only get the alert when working from my Gmail inbox read more
0 upvote
1 Reply
Accepted solution
Key Advisor
June 09, 2023 23:57
Hi @EAnderson8 When you say you are getting alerts, what does that look like - is it a banner or pop up in Gmail, an alert in HubSpot? Do yo...read more
mlwolters on February 21, 2023
I have Deals selected in my Log and track settings in the Gmail Extension but when I go to Log a Deal to an email, no deals are showing up. Even when I try to search the Deal name there no results found.
0 upvote
1 Reply
Community Manager
February 22, 2023 15:27
Hi @mlwolters , Thanks for reaching out to the Community! This does sound odd! I would recommend connecting with HubSpot Technical ...read more
Solved
berNslol on April 09, 2021
Hi everyone, I get a notification that the email I sent has been opened for every email I send, straight away. I've been doing test sending emails to another account of mine and clearly as soon as it arrives its marked as open for some reason. read more
1 upvote
1 Reply
Accepted solution
Community Manager
April 12, 2021 07:59
Hi @berNslol , Thank you for reaching out! Symbols next to opened emails in the Gmail sent folder is a great idea! You could post it in our I...read more
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