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Gmail Sales Extension

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Solved

cowgirly on April 26, 2017

Where can I view HubSpot Sales notifications?

Hey all, appreciate your help! I just started using the CRM and I think I integrated it with my Gmail account. I've sent a few test emails and after I open them, and I refresh Hubspot, that "open" is noted in the Contact listing I sent it to. read more

Reply Email Email Tracking Notifications

0 upvote

3 Replies

Accepted solution

cowgirly

Member

April 27, 2017 13:39

I found the Activity Stream, it's in Sales Tools > Notifications. Thanks!

Solved

BDDSDRB on February 06, 2017

Chrome Extension - new strange behaviour

I've noticed some strange behaviour very recently with the chrome extension, Hubspot Sales & gmail: 1. When I launch Chrome, the Hubspot Sales extension has suddenly started to 'hijack' the first page/tab and now loads a page telling me tha read more

Reply Email Tracking Gmail

0 upvote

2 Replies

Accepted solution

relabidin

HubSpot Alumni

February 07, 2017 15:47

Hi @BDDSDRB , I recommend first uninstalling and then reinstalling the HubSpot Sales extension. Once you have reinstalled, please log in to ...read more

Solved

ph0987 on January 31, 2017

Gmail says "Hubspot Sales is not enabled for this account"

Hi, I successfully connected and sent tracked emails from one Gmail account, but then I tried connecting the other (several times), the tracking doesn't work. Clicking on the "track email" button takes you to https://app.hubspot.com/sales-se read more

Reply Email Tracking Gmail

0 upvote

8 Replies

Accepted solution

Paxico

Member

March 06, 2017 17:47

Wow! It worked! Thank-you Fluocat!

Solved

aboucheron on January 23, 2017

Wrong gmail address with hubspot for Chrome

Hello, My hubspot sales plugin is linked to the wrong email adress (gmail.com instead of excelrise.com). It results in mails not being forwarded and not being able in creating new contacts from the mailbox (among other things). I tried to uninst read more

Reply Email Tracking Gmail

0 upvote

5 Replies

Accepted solution

BrettLanguirand

HubSpot Employee

January 26, 2017 09:26

Hi @aboucheron , What is the message that you receive? You may want to try resetting your password to make sure that the credentials are up t...read more

Solved

HarrisonC89 on January 05, 2017

Chrome Extension not working

Good afternoon, My chrome extension and Gmail extension for HubSpot doesn't seem to want to work today. I have already gone through all the steps of trying to uninstall and reinstall as HubSpot recommends and still no luck. I am getting a graye read more

Reply Email Tracking Gmail

0 upvote

46 Replies

Accepted solution

nicolebrenner

HubSpot Employee

January 05, 2017 17:44

Hey @HarrisonC89 thanks for reaching out to the Community. This is definitely some funky behavior. In order to dig in more, would it be possible fo...read more

Solved

socialjosh on December 16, 2016

Gmail Extension: Send Later Button Not Working; Sends Now

Frustrating. When I click "Send Later", instead of pulling up a calendar to set a time, it thinks for half a second then sends. I've tried restarting gmail, Hubspot, closing out of Chrome completely. Has this happened to anyone else?

Reply Email Tracking Gmail

0 upvote

3 Replies

Accepted solution

MayPascaud

HubSpot Alumni

December 16, 2016 09:41

Hi @socialjosh , I'm sorry that you've been experiencing this issue. In trying to resolve this, I'd like for you to try a few troubleshooting steps ...read more

Solved

jkalan on December 13, 2016

Email content disappears after sending with "Log in CRM" clicked

Hi all, I'm having a strange problem with sending emails from my HubSpot linked email account (gmail for business). When I click "Log to CRM", and send an email, I look back at my "sent" folder and none of the body/text of the email was se read more

Reply CRM Email Tracking Gmail

0 upvote

4 Replies

Accepted solution

BrettLanguirand

HubSpot Employee

December 14, 2016 08:11

Hello @jkalan , Welcome to the Hubspot Community! This was a known issue that the Hubspot development team resolved late last night. Please r...read more

Solved

francis on November 07, 2016

Issue with open notification in the deal page

Hello, I don't understand why when I click on a deal and see the deals information, I can't see if the former tracked emails have been opened or not... Thanks

Reply CRM Deals Email Tracking

0 upvote

1 Reply

Accepted solution

kcooper

Top Contributor

November 08, 2016 09:55

Don't worry - it isn't just you, and there is nothing malfunctioning! That is the normal view for an email in the Deal record AND the Company record....read more

Solved

brandon on November 07, 2016

FREE CRM Issue

I am trying to use the free CRM tool with Hubspot and I am running to several issues which I have logged tickets for. But I have not heard back from support since I logged my tickets over 4 business days ago. First issue - When I try to add a co read more

Reply Contacts CRM Email Tracking Gmail

0 upvote

6 Replies

Accepted solution

kcooper

Top Contributor

November 07, 2016 15:19

Have you tried deleting the 110111 Hub ID? If no, here is the Knowledge article on how to do that . After 11011 has been deleted are you findin...read more

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