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Gmail Sales Extension

Rechercher Gmail Sales Extension pour des solutions ou poser une question

brandenfels le Juillet 29, 2024

Bug report: Gmail Sales Extension sending emails with incorrect "References" header

Hi there, I'm using HubSpot's Gmail integration to send emails from within hubspot.com. These emails typically all have the same subject line. Gmail is grouping all of these HubSpot-originated emails into the same conversation, even if they are Lire la suite

Répondre Email Deliverability

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5 Réponses

KHog

Participant

Août 02, 2024 16:24

When it happened to me it was emails sent from hubspot directly to the contact.

Résolues

CMontois le Mars 08, 2023

Emails 1-1 to gmail are blocked

Hi, I'm a new user of hubspot. We synchronized our gmail solution to hubspot to send 1-1 emails. We just discover an unfortunate issue : impossible to send an email to gmail.com. All message are blocked. I don't understand why. D Lire la suite

Répondre Email Deliverability

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3 Réponses

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Mars 08, 2023 12:01

Hi @CMontois , This seems to be a temporary issue and it's already being addressed: https://status.hubspot.com/ Best reg...Lire la suite

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HRolnick le Juin 24, 2022

Trouble integrating e-mails

Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, Lire la suite

Répondre Contacts Deals Email Deliverability Integrations

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1 Réponse

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Juin 25, 2022 01:59

Hi @HRolnick , Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...Lire la suite

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ray4415 le Juin 21, 2022

When sending to multiple receivers, how to track each of receivers?

I'm using the Gmail extension while sending one email to persons A, B, and C (not CC or BCC), all three of them work for company O; also to persons X, Y, and Z of my own team (not CC or BCC). I'm using the extension to log the email, and also get to Lire la suite

Répondre Email Deliverability

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3 Réponses

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Juin 21, 2022 04:45

Hi @ray4415 , I don't think there is, unfortunately. This is due to how click tracking works: https://knowledge.hubspot.com/connected-email/u...Lire la suite

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vantechguy le Janvier 12, 2022

Does the Gmail integration track emails when using a desktop client?

Is it possible to get email tracking for all correspondence with an email associated with an account regardless of which email client I use - desktop, web or mobile?

Répondre CRM Email Deliverability

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2 Réponses

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Janvier 12, 2022 14:23

Hi @vantechguy , HubSpot Sales for Gmail only works as an extension in your Chrome browser (with Gmail web, that is). Mobile apps are not supp...Lire la suite

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Arran le Mars 10, 2021

How to use transactional email from Gmail?

We just enabled the 'transactional email' feature. Is it possible to use the transactional email option directly composing a gmail email? Or do you always have to go to the route of Hubspot App > Marketing > Email? What about when some Lire la suite

Répondre Email Deliverability

0 Mention J'aime

1 Réponse

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Mars 11, 2021 00:44

Hello @Arran , Transactional emails cannot be composed from Gmail. The HubSpot extension for Gmail is for sales only (a personal connected i...Lire la suite

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