Hi there, I'm using HubSpot's Gmail integration to send emails from within hubspot.com. These emails typically all have the same subject line. Gmail is grouping all of these HubSpot-originated emails into the same conversation, even if they are read more
Hi, I'm a new user of hubspot. We synchronized our gmail solution to hubspot to send 1-1 emails. We just discover an unfortunate issue : impossible to send an email to gmail.com. All message are blocked. I don't understand why. D read more
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, read more
Hi @HRolnick ,
Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...read more
I'm using the Gmail extension while sending one email to persons A, B, and C (not CC or BCC), all three of them work for company O; also to persons X, Y, and Z of my own team (not CC or BCC). I'm using the extension to log the email, and also get to read more
Hi @ray4415 ,
I don't think there is, unfortunately. This is due to how click tracking works: https://knowledge.hubspot.com/connected-email/u...read more
Is it possible to get email tracking for all correspondence with an email associated with an account regardless of which email client I use - desktop, web or mobile?
Hi @vantechguy ,
HubSpot Sales for Gmail only works as an extension in your Chrome browser (with Gmail web, that is). Mobile apps are not supp...read more
We just enabled the 'transactional email' feature. Is it possible to use the transactional email option directly composing a gmail email? Or do you always have to go to the route of Hubspot App > Marketing > Email? What about when some read more
Hello @Arran ,
Transactional emails cannot be composed from Gmail. The HubSpot extension for Gmail is for sales only (a personal connected i...read more