Gmail Sales Extension

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CMontois on March 08, 2023
Hi, I'm a new user of hubspot. We synchronized our gmail solution to hubspot to send 1-1 emails. We just discover an unfortunate issue : impossible to send an email to All message are blocked. I don't understand why. D read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
March 08, 2023 12:01
Hi @CMontois , This seems to be a temporary issue and it's already being addressed: Best more
HRolnick on June 24, 2022
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, read more
Accepted Solution
Hall of Famer | Partner
June 25, 2022 01:59
Hi @HRolnick , Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these more
ray4415 on June 21, 2022
I'm using the Gmail extension while sending one email to persons A, B, and C (not CC or BCC), all three of them work for company O; also to persons X, Y, and Z of my own team (not CC or BCC). I'm using the extension to log the email, and also get to read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
June 21, 2022 04:45
Hi @ray4415 , I don't think there is, unfortunately. This is due to how click tracking works: more
vantechguy on January 12, 2022
Is it possible to get email tracking for all correspondence with an email associated with an account regardless of which email client I use - desktop, web or mobile?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
January 12, 2022 14:23
Hi @vantechguy , HubSpot Sales for Gmail only works as an extension in your Chrome browser (with Gmail web, that is). Mobile apps are not more
EGutmann-Gold on November 15, 2021
When I have logged in my Hubspot extension my gmail stops working and gives me error #001. This prevented me almost entirely from using my gmail. When I disabled the extension, everything worked perfectly.
Community Manager
November 16, 2021 05:57
Hi @EGutmann-Gold Thank you for reaching out. Would you mind trying to clear your cache following those steps , as well as trying more
startetm on September 08, 2021
Hey everyone, I've been using Hubspot for about 2 years now just as a CRM with no issues but all of the sudden my emails sent from Hubspot are going to the receipents spam. However, when I send the same email from Mac Mail,, or even other read more
September 08, 2021 14:58
I think I fixed it! I enabled 2 factor authentication on my account and now every email goes to the inbox no problem so far. Ill keep this updated more
Arran on March 10, 2021
We just enabled the 'transactional email' feature. Is it possible to use the transactional email option directly composing a gmail email? Or do you always have to go to the route of Hubspot App > Marketing > Email? What about when some read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 11, 2021 00:44
Hello @Arran , Transactional emails cannot be composed from Gmail. The HubSpot extension for Gmail is for sales only (a personal connected more
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