Gmail Sales Extension

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brandenfels on July 29, 2024
Hi there, I'm using HubSpot's Gmail integration to send emails from within hubspot.com. These emails typically all have the same subject line. Gmail is grouping all of these HubSpot-originated emails into the same conversation, even if they are read more
5 upvotes
5 Replies
Participant
August 02, 2024 16:24
When it happened to me it was emails sent from hubspot directly to the contact.
Solved
CMontois on March 08, 2023
Hi, I'm a new user of hubspot. We synchronized our gmail solution to hubspot to send 1-1 emails. We just discover an unfortunate issue : impossible to send an email to gmail.com. All message are blocked. I don't understand why. D read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
March 08, 2023 12:01
Hi @CMontois , This seems to be a temporary issue and it's already being addressed: https://status.hubspot.com/ Best reg...read more
Solved
HRolnick on June 24, 2022
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, read more
Accepted solution
Hall of Famer | Partner
June 25, 2022 01:59
Hi @HRolnick , Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...read more
Solved
ray4415 on June 21, 2022
I'm using the Gmail extension while sending one email to persons A, B, and C (not CC or BCC), all three of them work for company O; also to persons X, Y, and Z of my own team (not CC or BCC). I'm using the extension to log the email, and also get to read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
June 21, 2022 04:45
Hi @ray4415 , I don't think there is, unfortunately. This is due to how click tracking works: https://knowledge.hubspot.com/connected-email/u...read more
Solved
vantechguy on January 12, 2022
Is it possible to get email tracking for all correspondence with an email associated with an account regardless of which email client I use - desktop, web or mobile?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 12, 2022 14:23
Hi @vantechguy , HubSpot Sales for Gmail only works as an extension in your Chrome browser (with Gmail web, that is). Mobile apps are not supp...read more
Solved
Arran on March 10, 2021
We just enabled the 'transactional email' feature. Is it possible to use the transactional email option directly composing a gmail email? Or do you always have to go to the route of Hubspot App > Marketing > Email? What about when some read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 11, 2021 00:44
Hello @Arran , Transactional emails cannot be composed from Gmail. The HubSpot extension for Gmail is for sales only (a personal connected i...read more
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