Gmail Sales Extension

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MarieDhn on July 04, 2022
Hallo Zusammen, wir haben gerade das Problem, dass manche E-Mails nicht an unser gemeinsames Postfach weitergeleitet werden. Es gibt kein Pattern, dass wir erkennen können und die Mails landen auch nicht im Spam Ordner. Wir finden die eigehenden N read more
0 upvote
4 Replies
Member
July 05, 2022 01:45
Teilweise sind es E-Mails, bei denen bereits ein Kontakt in Hubspot hinterlegt ist; aber widerum auch E-Mail die ganz ,,neu'' reinkommen, es also noc...read more
Solved
HRolnick on June 24, 2022
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, read more
Accepted Solution
Hall of Famer | Partner
June 24, 2022 22:59
Hi @HRolnick , Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...read more
Solved
ray4415 on June 21, 2022
I'm using the Gmail extension while sending one email to persons A, B, and C (not CC or BCC), all three of them work for company O; also to persons X, Y, and Z of my own team (not CC or BCC). I'm using the extension to log the email, and also get to read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
June 21, 2022 01:45
Hi @ray4415 , I don't think there is, unfortunately. This is due to how click tracking works: https://knowledge.hubspot.com/connected-email/u...read more
Solved
vantechguy on January 12, 2022
Is it possible to get email tracking for all correspondence with an email associated with an account regardless of which email client I use - desktop, web or mobile?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
January 12, 2022 11:23
Hi @vantechguy , HubSpot Sales for Gmail only works as an extension in your Chrome browser (with Gmail web, that is). Mobile apps are not supp...read more
EGutmann-Gold on November 15, 2021
When I have logged in my Hubspot extension my gmail stops working and gives me error #001. This prevented me almost entirely from using my gmail. When I disabled the extension, everything worked perfectly.
Community Manager
November 16, 2021 02:57
Hi @EGutmann-Gold Thank you for reaching out. Would you mind trying to clear your cache following those steps , as well as trying wi...read more
startetm on September 08, 2021
Hey everyone, I've been using Hubspot for about 2 years now just as a CRM with no issues but all of the sudden my emails sent from Hubspot are going to the receipents spam. However, when I send the same email from Mac Mail, gmail.com, or even other read more
Member
September 08, 2021 11:58
I think I fixed it! I enabled 2 factor authentication on my account and now every email goes to the inbox no problem so far. Ill keep this updated if...read more
Solved
Arran on March 10, 2021
We just enabled the 'transactional email' feature. Is it possible to use the transactional email option directly composing a gmail email? Or do you always have to go to the route of Hubspot App > Marketing > Email? What about when some read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 10, 2021 21:44
Hello @Arran , Transactional emails cannot be composed from Gmail. The HubSpot extension for Gmail is for sales only (a personal connected i...read more
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