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Gmail Sales Extension

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jmendle on October 21, 2025

Tracking info only showing for most recent email in thread (bug?)

Hello. I've noticed that since late last week, the Gmail sales extension seems to no longer show tracking info (little Hubspot logo w/ # of opens and associated records) for every individual email in a thread; it only shows for most recent email. I read more

Reply Connected Email Conversations CRM

0 upvote

1 Reply

BérangèreL

Community Manager

October 22, 2025 05:56

Hi @jmendle and welcome, we are delighted to have you here! Thanks for reaching out to the HubSpot Community! I've seen a similar thread from yes...read more

Solved

vbs on May 27, 2022

Contacts No Longer Being Added Automatically

Hi there, Just this morning, I realized that a new button has been added to my inbox. It seems that new contacts (from incoming emails) from today onwards are not being added automatically to my CRM. For contacts who are in the CRM, the button s read more

Reply Contacts Conversations CRM

0 upvote

1 Reply

Accepted solution

TitiCuisset

HubSpot Product Team

May 30, 2022 05:49

Hi @vbs Thank you for reaching out. If you're using the HubSpot Sales Chrome extension with your inbox, incoming emails won't automat...read more

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