Hi folks, One main this I use HubSpot for is keeping track of email attachments with clients, associated with specific Deals and sometimes Companies or Contacts. Using the HubSpot Gmail extension, I would like to move attachments from emai Leer más
I actually don't want every attachment to log, just specific ones that I select. Ideally, I would be able to move a specific attachment to a specifi...Leer más
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, Leer más
Hi @HRolnick ,
Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...Leer más
Hi there, Just this morning, I realized that a new button has been added to my inbox. It seems that new contacts (from incoming emails) from today onwards are not being added automatically to my CRM. For contacts who are in the CRM, the button s Leer más
Hi @LaraC ,
This can be achieved with a simple contact-based workflow , but requires a Professional or Enterprise subscription. This is what ...Leer más
Hi, we noticed a strange behaviour. One of our sales reps sends an email to a given contact (that is in our hubspot crm contacts lists), using Chrome and extension. At that moment everything is ok and two items show up in Log list (contact and com Leer más
Anyone has clues? There was a similar topic here but no resolution other than that Hubspot Staff are looking into that problem; https://comm...Leer más
Gmail is my email provider connected to Hubspot. Is there a way to check if a single contact or multiple contacts are already existing contacts in my CRM database before sending the emails out?
Hi I have a problem with New Incoming emails (new thread) from contacts that are already in Hub, that don't get logged into Hubspot. I reviewd the configurations and everything looks ok, please help!
Hi @KonradF ,
In order to log email replies from the contacts, there are certain criteria. Could you please read through this knowledge base ...Leer más
I decided to abandon Outlook and move our company to G-Suite business email. My question is, can HubSpot be configured to open Gmail vs Outlook? Every time I clicked on the arrow next to the prospects email address Outlook opens, not Gmail. Does Leer más
Hi @gdlybbert ,
The email client that opens up when you click an email link is actually based on your computer's default mail client settings ...Leer más
I looked everywhere but couldn't find what I needed- is there a way to customize the fields that show whenever you add a new contact from the gmail extension? There's a field for 'phone number,' but not 'mobile number,' and we want to avoid needing Leer más
Hi @colesampson ,
At this time it is not possible to customize the contact fields that appear when adding a contact to HubSpot directly from G...Leer más
Hi! I've just signed up with Hubspot CRM free I am currently using my website emails with Gmail (ex. info@mywebsite.com) and I wanted to sync only the "xxx@mywebsite.com" related email not all the email from the gmail account. Any way how can I Leer más
Hi @feedle6 , Welcome to the Hubspot Community.
Hubspot Sales will only track emails or log them in your CRM when you check the checkboxes ind...Leer más
I am trying to use the free CRM tool with Hubspot and I am running to several issues which I have logged tickets for. But I have not heard back from support since I logged my tickets over 4 business days ago. First issue - When I try to add a co Leer más
Have you tried deleting the 110111 Hub ID? If no, here is the Knowledge article on how to do that . After 11011 has been deleted are you findin...Leer más