Gmail Sales Extension

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HRolnick on September 26, 2022
Hi folks, One main this I use HubSpot for is keeping track of email attachments with clients, associated with specific Deals and sometimes Companies or Contacts. Using the HubSpot Gmail extension, I would like to move attachments from emai read more
0 upvote
2 Replies
Member
September 27, 2022 06:51
I actually don't want every attachment to log, just specific ones that I select. Ideally, I would be able to move a specific attachment to a specifi...read more
Solved
HRolnick on June 24, 2022
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, read more
Accepted Solution
Hall of Famer | Partner
June 24, 2022 22:59
Hi @HRolnick , Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...read more
Solved
vbs on May 27, 2022
Hi there, Just this morning, I realized that a new button has been added to my inbox. It seems that new contacts (from incoming emails) from today onwards are not being added automatically to my CRM. For contacts who are in the CRM, the button s read more
0 upvote
1 Reply
Accepted Solution
Community Manager
May 30, 2022 02:49
Hi @vbs Thank you for reaching out. If you're using the HubSpot Sales Chrome extension with your inbox, incoming emails won't automat...read more
Solved
LaraC on August 17, 2021
When a contact unsubscribed all, we want their Lifecycle Stage to change to Other automatically. How can we do that?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
August 17, 2021 09:36
Hi @LaraC , This can be achieved with a simple contact-based workflow , but requires a Professional or Enterprise subscription. This is what ...read more
BusWiFi on March 09, 2021
Hi, we noticed a strange behaviour. One of our sales reps sends an email to a given contact (that is in our hubspot crm contacts lists), using Chrome and extension. At that moment everything is ok and two items show up in Log list (contact and com read more
Participant
March 10, 2021 04:47
Anyone has clues? There was a similar topic here but no resolution other than that Hubspot Staff are looking into that problem; https://comm...read more
Solved
kvmvsh on January 10, 2021
Gmail is my email provider connected to Hubspot. Is there a way to check if a single contact or multiple contacts are already existing contacts in my CRM database before sending the emails out?
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
January 11, 2021 22:33
Hi @kvmvsh , Searching manually for these contacts within the HubSpot CRM (under Contacts > Contacts ) will be your best option, even fo...read more
KonradF on November 06, 2020
Hi I have a problem with New Incoming emails (new thread) from contacts that are already in Hub, that don't get logged into Hubspot. I reviewd the configurations and everything looks ok, please help!
Community Manager
November 08, 2020 18:54
Hi @KonradF , In order to log email replies from the contacts, there are certain criteria. Could you please read through this knowledge base ...read more
Solved
gdlybbert on February 10, 2017
I decided to abandon Outlook and move our company to G-Suite business email. My question is, can HubSpot be configured to open Gmail vs Outlook? Every time I clicked on the arrow next to the prospects email address Outlook opens, not Gmail. Does read more
0 upvote
2 Replies
Accepted Solution
HubSpot Alumni
February 13, 2017 10:17
Hi @gdlybbert , The email client that opens up when you click an email link is actually based on your computer's default mail client settings ...read more
Solved
colesampson on January 23, 2017
I looked everywhere but couldn't find what I needed- is there a way to customize the fields that show whenever you add a new contact from the gmail extension? There's a field for 'phone number,' but not 'mobile number,' and we want to avoid needing read more
4 upvotes
7 Replies
Accepted Solution
HubSpot Alumni
January 24, 2017 09:04
Hi @colesampson , At this time it is not possible to customize the contact fields that appear when adding a contact to HubSpot directly from G...read more
Solved
ThomasKujawa on January 08, 2017
How can I send emails from hubspot sales to contacts later ? I can't find a button to do that.
0 upvote
2 Replies
Accepted Solution
HubSpot Employee
January 09, 2017 08:43
Hi @ThomasKujawa , Welcome to the Hubspot Community and thank you for your question! The "Send Later" button is only available when send...read more
Solved
feedle6 on December 13, 2016
Hi! I've just signed up with Hubspot CRM free I am currently using my website emails with Gmail (ex. info@mywebsite.com) and I wanted to sync only the "xxx@mywebsite.com" related email not all the email from the gmail account. Any way how can I read more
0 upvote
3 Replies
Accepted Solution
HubSpot Employee
December 13, 2016 06:50
Hi @feedle6 , Welcome to the Hubspot Community. Hubspot Sales will only track emails or log them in your CRM when you check the checkboxes ind...read more
Solved
brandon on November 07, 2016
I am trying to use the free CRM tool with Hubspot and I am running to several issues which I have logged tickets for. But I have not heard back from support since I logged my tickets over 4 business days ago. First issue - When I try to add a co read more
0 upvote
6 Replies
Accepted Solution
Top Contributor
November 07, 2016 12:19
Have you tried deleting the 110111 Hub ID? If no, here is the Knowledge article on how to do that . After 11011 has been deleted are you findin...read more
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