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Gmail Sales Extension

Im Forum Gmail Sales Extension nach Lösungen suchen oder eine Frage stellen

Pauline_Syos on September 02, 2020

Contact created via gmail have double first name

Hi! When a contact is created from Gmail, his First Name is ok but then in his last Name, I have his first name and his last name. So at the end I have a contact with a double first name (John John Doe). Is there a way to change that in the settin Beitrag ansehen

Antworten Contact Profiles

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kvlschaefer

Community-Manager/-in

April 12, 2023 05:25

Hi @SeanIdea , Thank you for reaching out! This thread is 3 years old and may not have full visibility among our Community Members. ...Beitrag ansehen

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grs16 on August 24, 2020

Possible to untrack an email?

Is it possible to stop tracking a particular email? Am getting an excessive amount of notifications and no longer want to keep tabs on this particular conversation. Tried removing them as a contact, but didn't stop the email from being tracked.

Antworten Contact Profiles

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Accepted Solution

JessicaH

HubSpot-Alumnus/Alumna

August 25, 2020 04:13

Hi @grs16 , Thanks for reaching out. This article might be a good starting point for you as it explains how you can exclude recipients fro...Beitrag ansehen

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MrAnalogy on Juni 11, 2020

Make short notes for Contact?

Is there a way to make short notes for Contact in Hubspot Sales Gmail addin. I.e., as I'm emailing back and forth, I'd like to have just a COMMENT field to keep track of the crticial stuff in the conversation.

Antworten Contact Profiles

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4 Antworten

Accepted Solution

ndwilliams3

Autorität

Juni 12, 2020 17:41

Not too familar with the Gmail plugin. However, if it works similar to the Outlook version, you can't add a note from the contact preview. Here is my...Beitrag ansehen

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Riccardo0579 on August 24, 2019

Creating a contact while in gmail extension

Dear Sirs, Sometimes I get from a partner a forwarded email. Since it is forwarded the Hubspot extension does not identify correctly the original sender. How can I, while in the gmail extension, create a new contact? I know I can lookup contacts bu Beitrag ansehen

Antworten Contact Profiles

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1 Antwort

Accepted Solution

MFrankJohnson

Vordenker/-in

August 25, 2019 05:26

Unfortunately, if the HubSpot Gmail extension doesn't recognize the forwarded email address you'll want to create the contact directly within the Hub...Beitrag ansehen

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