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Gmail Sales Extension

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Pauline_Syos on September 02, 2020

Contact created via gmail have double first name

Hi! When a contact is created from Gmail, his First Name is ok but then in his last Name, I have his first name and his last name. So at the end I have a contact with a double first name (John John Doe). Is there a way to change that in the settin read more

Reply Contact Profiles

1 upvote

7 Replies

kvlschaefer

Community Manager

April 12, 2023 05:25

Hi @SeanIdea , Thank you for reaching out! This thread is 3 years old and may not have full visibility among our Community Members. ...read more

Solved

grs16 on August 24, 2020

Possible to untrack an email?

Is it possible to stop tracking a particular email? Am getting an excessive amount of notifications and no longer want to keep tabs on this particular conversation. Tried removing them as a contact, but didn't stop the email from being tracked.

Reply Contact Profiles

0 upvote

2 Replies

Accepted Solution

JessicaH

HubSpot Alumni

August 25, 2020 04:13

Hi @grs16 , Thanks for reaching out. This article might be a good starting point for you as it explains how you can exclude recipients fro...read more

Solved

MrAnalogy on June 11, 2020

Make short notes for Contact?

Is there a way to make short notes for Contact in Hubspot Sales Gmail addin. I.e., as I'm emailing back and forth, I'd like to have just a COMMENT field to keep track of the crticial stuff in the conversation.

Reply Contact Profiles

1 upvote

4 Replies

Accepted Solution

ndwilliams3

Key Advisor

June 12, 2020 17:41

Not too familar with the Gmail plugin. However, if it works similar to the Outlook version, you can't add a note from the contact preview. Here is my...read more

Solved

Riccardo0579 on August 24, 2019

Creating a contact while in gmail extension

Dear Sirs, Sometimes I get from a partner a forwarded email. Since it is forwarded the Hubspot extension does not identify correctly the original sender. How can I, while in the gmail extension, create a new contact? I know I can lookup contacts bu read more

Reply Contact Profiles

0 upvote

1 Reply

Accepted Solution

MFrankJohnson

Thought Leader

August 25, 2019 05:26

Unfortunately, if the HubSpot Gmail extension doesn't recognize the forwarded email address you'll want to create the contact directly within the Hub...read more

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