Gmail Sales Extension

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Pauline_Syos on September 02, 2020
Hi! When a contact is created from Gmail, his First Name is ok but then in his last Name, I have his first name and his last name. So at the end I have a contact with a double first name (John John Doe). Is there a way to change that in the settin read more
0 upvote
5 Replies
HubSpot Alumni
September 04, 2020 07:54
Hi @Pauline_Syos , I'm not able to reproduce the same behaviour on my end. Would you be able to share more examples and screenshots that sho...read more
Solved
grs16 on August 24, 2020
Is it possible to stop tracking a particular email? Am getting an excessive amount of notifications and no longer want to keep tabs on this particular conversation. Tried removing them as a contact, but didn't stop the email from being tracked.
0 upvote
2 Replies
Accepted Solution
HubSpot Alumni
August 25, 2020 01:13
Hi @grs16 , Thanks for reaching out. This article might be a good starting point for you as it explains how you can exclude recipients fro...read more
Solved
MrAnalogy on June 11, 2020
Is there a way to make short notes for Contact in Hubspot Sales Gmail addin. I.e., as I'm emailing back and forth, I'd like to have just a COMMENT field to keep track of the crticial stuff in the conversation.
0 upvote
3 Replies
Accepted Solution
Key Advisor
June 12, 2020 14:41
Not too familar with the Gmail plugin. However, if it works similar to the Outlook version, you can't add a note from the contact preview. Here is my...read more
Solved
Riccardo0579 on August 24, 2019
Dear Sirs, Sometimes I get from a partner a forwarded email. Since it is forwarded the Hubspot extension does not identify correctly the original sender. How can I, while in the gmail extension, create a new contact? I know I can lookup contacts bu read more
0 upvote
1 Reply
Accepted Solution
Thought Leader
August 25, 2019 02:26
Unfortunately, if the HubSpot Gmail extension doesn't recognize the forwarded email address you'll want to create the contact directly within the Hub...read more
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