One of my colleagues on the company account can't log emails to deals on Hubspot , the issue was resolved on Gmail but she still faces an issue on Hubspot

Hi, eventough i'm connected to Hubspot Gmail extension, and both tracking & record checkboxes are checked, after sending the e-mail it shows up as untracked with option to "record that email". I need to manually record the email and refresh pa read more

I use multiple email aliases. I have added these all in Hubspot settings / your preferences / general / email / configure / current email aliases. And yet, whenever I reply to a message sent to one of the aliases configured there, the Hubspot exten read more

When I use the Hubspot Gmail sales extention, and I am looking at an email from a prospect, I want to see the prompt to view my prospect's profile in Hubspot, but instead I always see "view Steven's Profile", which means me. I assume the reason for read more

I wish to automatically sync emails I receive into my Gmail account into Hubspot. I have set up the Chrome Sales Extension and it's all connected correctly and showing the green light. In the 'Log and Track' settings I have the log and track email s read more

I am in need of assistance. I was looking at the Chrome Extension connected to Gmail. I noticed that the properties to not match the format that I created in the CRM. Ironically, my IOS app has the same outdated properties that I see my C read more

Hello, Some users' out of office emails are being tracked as Activities and not for other users are not. How can I make it consistent for all users?

Is it possible to have a Partner contact be associated to multiple end user Deals, and not sync their email communication to the deals based on an association label? We have Channel Partners that have reps on many different end user deals, but t read more

Hi there. I've got some emails to and from customers in my Gmail account that occurred prior to starting my HubSpot account. How do I pull those emails into HubSpot for each lead so that I can see and respond directly to them within Hubspot?

I've connected my Gmail account, but it seems that I am not receiving all emails from all senders. Does Hubspot limit receiving emails from only contacts that I have created in the CRM?

I sent several emails using my GMAIL account, that has the hubspot extension. (Note that I used a 3party to sent this emails in bulk) I logged the records using the extension (see image) I did this with over 150 emails, but I cant see the c read more

I have the settings in Gmail https://knowledge.hubspot.com/connected-email/customize-your-hubspot-sales-chrome-extension-default-configuration-options this page suggests that it would automatically log incoming emails to the things that read more