Gmail Sales Extension

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AJE on July 11, 2022
Hello. Did this ever get resolved. We noticed the same issue using gmail. Would love to get a solution. Thx
0 upvote
3 Replies
Community Manager
July 15, 2022 01:17
Hi @AJE Thank you for your reply. This may have to do with the subject being the same but we'll have to look at it further, can you ...read more
Solved
frnkr on February 07, 2022
Hi, I get inbound mails from our customers (we use Gmail). If I answer I can create deals, contacts etc from Gmail extension which is handt. However, quite often it would be easier to receive the mail directly to Hubspot and answer from there (e read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
February 07, 2022 10:39
Hi @frnkr , Have you looked into conversations inboxes ? After settings these up, you would have an overview of all incoming messages and you...read more
JKelly11 on January 21, 2022
Hi Guys, Im trying to connect my hubspot chrome extention and have done the following and still the extention will not recognise my google account and remains logged out. Updated Chrome to latest .99 version Connected my personal email acc read more
0 upvote
1 Reply
Community Manager
January 21, 2022 12:48
Hello @JKelly11 , Could you please attempt to connect again your inbox so we are able to see if any error shows on our end? Currently, I am not seei...read more
Kidomu on January 19, 2022
Logging on behalf of a customer It would be great if there was a way to include subdomains in the Never Log list automatically. Example: Adding * zendesk.com in the Never Log list does not seem to exclude emails from * @company .zende read more
1 upvote
2 Replies
Participant
January 19, 2022 05:45
That works for the root domain but subdomains on the root domain aren't excluded. Every company using zendesk.com for example has its own subdomain t...read more
PVirmalainen on January 03, 2022
Old deals are popping up on "log to" in Hubspot Gmail email tracking. How do i remove a five year old deal from showing up in tracking options? The automation adds this deal automatically to same client emails and is a nuisance. I am read more
0 upvote
2 Replies
Participant | Diamond Partner
January 18, 2022 03:59
Thanks anyway - that part was from Gmail "send email part" where you can see the name of the deals that track. Deals that are popping up are from t...read more
Solved
JFryeOKOP on November 26, 2021
Hi there! To start, this is for emails I am customizing from a template and sending one by one, maybe mail merge but absolutely never, ever email marketing . These are personalized cold outreach emails. And I'm using Gmail w/ hubspot extensio read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
November 26, 2021 23:26
Hi @JFryeOKOP , Assuming that there is a legal basis for processing the data of these contacts and sending them one-to-one sales communicati...read more
Solved
MMountry on November 18, 2021
When I schedule an email to be sent the next day, sometimes I receive a notification from Hubspot saying that the email has been opened. I send the emails from my Gmail account which is linked to Hubspot where I log and track the emails from the Gma read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 18, 2021 22:11
Hi @MMountry , Email clients like Gmail are known for opening and checking links in emails and it seems like that also goes for scheduled emai...read more
EGutmann-Gold on November 15, 2021
When I have logged in my Hubspot extension my gmail stops working and gives me error #001. This prevented me almost entirely from using my gmail. When I disabled the extension, everything worked perfectly.
Community Manager
November 16, 2021 02:57
Hi @EGutmann-Gold Thank you for reaching out. Would you mind trying to clear your cache following those steps , as well as trying wi...read more
Solved
KWright84 on October 29, 2021
Hi, I've just installed the Hubspot Sales Extension for Google Chrome. But I can't get it work. Here's my problem description: I click on the Hubspot icon in Gmail, to the right of the search bar. I am prompted to turn on the extension. I cli read more
Accepted Solution
Community Manager
October 29, 2021 05:32
Hi @KWright84 , Thank you for reaching out to the Community! Were you logged into your HubSpot Sales account (in a different browser ta...read more
JConner on September 29, 2021
Hello all! I saved a couple of (silly) templates for my gmail account. Now I've seen that the whole account is limited to 5. However, I cannot find any place in the settings to either A) modify the existing templates, or B) delete templates that read more
0 upvote
2 Replies
Member
October 01, 2021 02:12
Hello @sharonlicari , thanks for your response. I am the owner of the account and the SuperAdmin, so I can confirm that I have all permissions ...read more
Solved
STeam9 on September 17, 2021
Hi there. I have the chrome extension for hubspot connected to my gmail account. I have read and follwed all the instructions and have connected it properly. When I send an email to myself or to a friend for testing, the system works perfect read more
0 upvote
3 Replies
Accepted Solution
Member
September 17, 2021 11:08
I think I figured out what's wrong. thanks anyway!!
RGottesman on August 09, 2021
Hi, I had the extension on my Gmail and it was working great until this morning it wasn't appearing on my Gmail even though it was installed so I thought I would reinstall. Now I'm getting a message saying the app is blocked because the app tried to read more
0 upvote
1 Reply
Community Manager
August 09, 2021 08:36
Hi @RGottesman , It appears this is something that will need to be fixed in the Google workspace: Navigate to your Google Workspace Admin da...read more
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