Gmail Sales Extension

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IZabarsky on March 18, 2024
Hi , I have 2 questions about the Gmail extension for sales using: 1. are you logging inside Gmail the contacts you want to create? (by "Log" bottom) or you are auto-created because it marks V as default? If you doing it manually, how do you ensur read more
0 upvote
4 Replies
Key Advisor | Diamond Partner
March 18, 2024 04:20
@IZabarsky You can manage your personal list the steps are mentioned in this article: https://knowledge.hubspot.com/connected-email/add-ema...read more
Solved
AYaretz on January 23, 2024
What are the main differences between just syncing your HubSpot and Gmail account vs installing the HubSpot Sales Extension for Gmail?
1 upvote
6 Replies
Accepted Solution
Thought Leader | Platinum Partner
January 23, 2024 13:54
Hey @AYaretz the difference is that with the extension you get to see information in a side bar about the contact/deal/ticket stored in the CRM....read more
Solved
GRussell9 on January 05, 2024
I'm concerned that this interrupts emails automatically being logged to hub spot. If I have to keep holding Hub Spot's hand to stay active, is the juice worth the squeeze? It seems like there are a lot of unresolved posts around this issue. read more
1 upvote
3 Replies
Accepted Solution
Key Advisor | Partner
January 05, 2024 12:10
Hey @GRussell9 I know it's not, but your post really read like a Haiku to me haha. Ultimately the HubSpot extension is exactly that, it's an...read more
V4Vanessa on December 20, 2023
When I send an email or reply to an email through HubSpot, I can see it under Conversations, the mail is delivered, but it doesn't appear under "Sent" in Gmail.
1 upvote
2 Replies
Participant
December 20, 2023 13:52
This is not relevant to the issue I have. The emails are sent and received. But when I open my gmail (app or through a web browser), under the "Seen"...read more
JX555 on November 29, 2023
Emails logged through the Gmail extension have a blank first and last name.
0 upvote
1 Reply
Community Manager
November 29, 2023 12:51
Hello @JX555 , Thank you for reaching out to the community! I would like to better understand what is happening. Are the emails that you...read more
Solved
LucasB on November 22, 2023
Hello everyone, I'm looking for help to synchronize my Gmail account: I created a Hubspot account a few months ago and then changed the email address on my account. I do have the Hubspot Chrome extension but I get an error message when I try read more
0 upvote
2 Replies
Accepted Solution
Top Contributor | Partner
November 22, 2023 10:56
Hello @LucasB Did you remove the current Gmail association at Settings - General - Email as per the screenshot? Then, if your Gmail clie...read more
Solved
IFMarch on October 23, 2023
People at my company would like to use their Gmail signature on their linked accounts when sending emails through HubSpot. However, HubSpot overwrites the email signature we have crafted in Gmail. Is there anyway to use our Gmail signatures without read more
Accepted Solution
Key Advisor
October 23, 2023 12:39
Hi @IFMarch I would recommend using the HubSpot Sales Extension for Gmail and simply keep sending emails via GMail. This allows you to s...read more
SDotson on September 20, 2023
When I add a contact or choose the "log to hubspot" option it always put the persons name as their email before the domain... For example John Smith ( jsmith@xxx.com ) would be firstname:jsmith lastname:(blank) Why can't it pull the first and las read more
1 upvote
3 Replies
Member
January 12, 2024 04:13
Hi There, I am noticing the same issue. Did this ever get answered in the end? I would love to know a solution if there is one out there. Th...read more
Solved
cchampa on September 07, 2023
Our salespeople prospect and set up meetings through LinkedIn - they talk to contacts and get email addresses there, then send a calendar invite for a meeting. The issue we're running into is that if the contact does not already exist in Hubsp read more
0 upvote
2 Replies
Accepted Solution
Recognized Expert | Platinum Partner
September 08, 2023 08:41
Hi @cchampa , I agree with @kvlschaefer here. Even creating the contact in HubSpot using the obtained email address and then sending the inv...read more
Solved
Edmund_Lam on August 24, 2023
I am using the HubSpot Chrome Extension for my Gmail account. When I try to email a contact with more than 3 associated deals, the Log Email option lists only 3 deals along with the associated company and contact. Has anyone seen this issue? Thank read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
August 25, 2023 02:16
Hi @Edmund_Lam , Yes, you can do this within the CRM: https://knowledge.hubspot.com/crm-setup/associate-activities-with-records#associate-an-...read more
mikeltedesco on August 18, 2023
Just reaching out to let you know that after installing the latest Mac OS update today – Ventura 13.5.1 (22G90) – the Hubspot Sales extension caused my machine to be unusable. It was consuming all of the memory on my M1 Macbook Pro and preventing m read more
1 upvote
3 Replies
Member
December 01, 2023 15:55
Just this week I'm experiencing a similar issue. I'm getting a memory leak on Gmail in Chrome ( Version 119.0.6045.199 (Official Build) (arm64)) on a...read more
Solved
KatherineLee on August 11, 2023
Tried sending test emails to Patrick from support, after having connected the gmail sales extension, and enabling tracking/logging. He receives my emails on inbox, but they dont get translated into Hubspot. A contact for Patrick gets created in Hu read more
0 upvote
1 Reply
Accepted Solution
Key Advisor
August 12, 2023 01:16
Hi @KatherineLee You mention "Connected Inbox integration", can you clarify which of the two options you mean. HubSpot offers the followin...read more
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