Gmail Sales Extension

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Solucionado
LFenton20 on Abril 19, 2024
I have the Google Sales extension and I also have Super admin access but when i try to log emails to my Hubspot I don't seem to have permission? My email is connected.
0 avaliações positivas
2 Respostas
Accepted Solution
Colaborador(a)
Abril 19, 2024 07:00
Thank you for your response. I've actually uninstalled the chrome extension and reinstalled it twice and it seems to be working now.
Ana777 on Abril 05, 2024
Hello! I am looking for a way to create contacts in Hubspot from an email address connected to a lead generation form on an app marketplace. The flow is that leads submit their information in this form to contact us, and this data is sent to us Leia mais
0 avaliações positivas
2 Respostas
Participante
Abril 05, 2024 01:41
Hi @karstenkoehler , It is a different app marketplace and is not connected to Hubspot. Would you happen to know any workaround to do that? Ma...Leia mais
ILuckutė on Janeiro 08, 2024
I ran into issue that every other email that I send or receive can't be tracked or even logged into Hubspot CRM. "Log email" button is unactive and says " Tracking and logging information will be available after this email sends. ". It is quite Leia mais
0 avaliações positivas
5 Respostas
Gerente da Comunidade
Janeiro 24, 2024 05:05
Thanks for the ping @TomM2 and apologies for the late reply @ILuckutė ! The option to log emails in the CRM retroactively is a new feature ...Leia mais
Solucionado
Edmund_Lam on Agosto 24, 2023
I am using the HubSpot Chrome Extension for my Gmail account. When I try to email a contact with more than 3 associated deals, the Log Email option lists only 3 deals along with the associated company and contact. Has anyone seen this issue? Thank Leia mais
0 avaliações positivas
5 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Agosto 25, 2023 02:16
Hi @Edmund_Lam , Yes, you can do this within the CRM: https://knowledge.hubspot.com/crm-setup/associate-activities-with-records#associate-an-...Leia mais
Solucionado
TGreenwald on Março 28, 2023
I get this error when I try to log in. This is from a fresh browser, no other extensions are installed, browser cache and cookies cleared.
0 avaliações positivas
1 Respostas
Accepted Solution
Conselheiro(a) de destaque
Março 28, 2023 08:41
I would click that Send Logs button and open a support ticket. This is a user to user community and your problem likely seems due to an error that we...Leia mais
Solucionado
salesguy2 on Agosto 30, 2022
I have Kaspersky Security as antivirus and have the Hubspot Sales Chrome Extension on Windows 10. This morning Kaspersky identified a few Javascript files as Trojans. Poking around, it looks like these files belong to the Hubspot Sales Extension (pa Leia mais
2 avaliações positivas
6 Respostas
Accepted Solution
Colaborador(a) | Parceiro
Setembro 01, 2022 10:43
We had this issue also. Here is the explanation from HubSpot support: Google changed their requirement for Chrome extension to Manifest 3, and n...Leia mais
Solucionado
vbs on Maio 27, 2022
Hi there, Just this morning, I realized that a new button has been added to my inbox. It seems that new contacts (from incoming emails) from today onwards are not being added automatically to my CRM. For contacts who are in the CRM, the button s Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Gerente da Comunidade
Maio 30, 2022 05:49
Hi @vbs Thank you for reaching out. If you're using the HubSpot Sales Chrome extension with your inbox, incoming emails won't automat...Leia mais
wlee168 on Março 16, 2022
I'm using the Hubspot Sales chrome extension. In my Hubspot account, I have added an address to be automatically bcc'd when emailing Hubspot contacts from my Gmail. Settings --> General --> Email --> Manage additional BCC addresses --& Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Março 17, 2022 15:52
Hi @wlee168 , Thank you for reaching out to the Community! Have you sent your test emails from Gmail? T he additional BCC address only appli...Leia mais
Solucionado
vantechguy on Janeiro 12, 2022
Is it possible to get email tracking for all correspondence with an email associated with an account regardless of which email client I use - desktop, web or mobile?
0 avaliações positivas
2 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Janeiro 12, 2022 14:23
Hi @vantechguy , HubSpot Sales for Gmail only works as an extension in your Chrome browser (with Gmail web, that is). Mobile apps are not supp...Leia mais
EGutmann-Gold on Novembro 15, 2021
When I have logged in my Hubspot extension my gmail stops working and gives me error #001. This prevented me almost entirely from using my gmail. When I disabled the extension, everything worked perfectly.
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Novembro 16, 2021 05:57
Hi @EGutmann-Gold Thank you for reaching out. Would you mind trying to clear your cache following those steps , as well as trying wi...Leia mais
LLade on Setembro 09, 2021
Is it correct that there isn't the functionality to associate the task for a contact with the company directly from the extension in gmail? If you create a task directly from gmail, in order to associate it to the company, you would need to clic Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Setembro 10, 2021 09:10
Hi @LLade Thank you for reaching out! This is expected behaviour. The tool should create the task in the Task manager, however it wil...Leia mais
startetm on Setembro 08, 2021
Hey everyone, I've been using Hubspot for about 2 years now just as a CRM with no issues but all of the sudden my emails sent from Hubspot are going to the receipents spam. However, when I send the same email from Mac Mail, gmail.com, or even other Leia mais
1 avaliações positivas
1 Respostas
Membro
Setembro 08, 2021 14:58
I think I fixed it! I enabled 2 factor authentication on my account and now every email goes to the inbox no problem so far. Ill keep this updated if...Leia mais
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