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解決済み
TGreenwald 3月 28日, 2023
I get this error when I try to log in. This is from a fresh browser, no other extensions are installed, browser cache and cookies cleared.
0 いいね!
1 コメント
Accepted Solution
キーアドバイザー
3月 28日, 2023 08:41
I would click that Send Logs button and open a support ticket. This is a user to user community and your problem likely seems due to an error that we...続きを読む
解決済み
salesguy2 8月 30日, 2022
I have Kaspersky Security as antivirus and have the Hubspot Sales Chrome Extension on Windows 10. This morning Kaspersky identified a few Javascript files as Trojans. Poking around, it looks like these files belong to the Hubspot Sales Extension (pa 続きを読む
2 いいね!
6 コメント
Accepted Solution
投稿者 | Solutions Partner
9月 01日, 2022 10:43
We had this issue also. Here is the explanation from HubSpot support: Google changed their requirement for Chrome extension to Manifest 3, and n...続きを読む
解決済み
vbs 5月 27日, 2022
Hi there, Just this morning, I realized that a new button has been added to my inbox. It seems that new contacts (from incoming emails) from today onwards are not being added automatically to my CRM. For contacts who are in the CRM, the button s 続きを読む
0 いいね!
1 コメント
Accepted Solution
コミュニティーマネージャー
5月 30日, 2022 05:49
Hi @vbs Thank you for reaching out. If you're using the HubSpot Sales Chrome extension with your inbox, incoming emails won't automat...続きを読む
wlee168 3月 16日, 2022
I'm using the Hubspot Sales chrome extension. In my Hubspot account, I have added an address to be automatically bcc'd when emailing Hubspot contacts from my Gmail. Settings --> General --> Email --> Manage additional BCC addresses --& 続きを読む
0 いいね!
1 コメント
コミュニティーマネージャー
3月 17日, 2022 15:52
Hi @wlee168 , Thank you for reaching out to the Community! Have you sent your test emails from Gmail? T he additional BCC address only appli...続きを読む
解決済み
vantechguy 1月 12日, 2022
Is it possible to get email tracking for all correspondence with an email associated with an account regardless of which email client I use - desktop, web or mobile?
0 いいね!
2 コメント
Accepted Solution
殿堂入り | Solutions Partner
1月 12日, 2022 14:23
Hi @vantechguy , HubSpot Sales for Gmail only works as an extension in your Chrome browser (with Gmail web, that is). Mobile apps are not supp...続きを読む
EGutmann-Gold 11月 15日, 2021
When I have logged in my Hubspot extension my gmail stops working and gives me error #001. This prevented me almost entirely from using my gmail. When I disabled the extension, everything worked perfectly.
コミュニティーマネージャー
11月 16日, 2021 05:57
Hi @EGutmann-Gold Thank you for reaching out. Would you mind trying to clear your cache following those steps , as well as trying wi...続きを読む
LLade 9月 09日, 2021
Is it correct that there isn't the functionality to associate the task for a contact with the company directly from the extension in gmail? If you create a task directly from gmail, in order to associate it to the company, you would need to clic 続きを読む
0 いいね!
1 コメント
コミュニティーマネージャー
9月 10日, 2021 09:10
Hi @LLade Thank you for reaching out! This is expected behaviour. The tool should create the task in the Task manager, however it wil...続きを読む
startetm 9月 08日, 2021
Hey everyone, I've been using Hubspot for about 2 years now just as a CRM with no issues but all of the sudden my emails sent from Hubspot are going to the receipents spam. However, when I send the same email from Mac Mail, gmail.com, or even other 続きを読む
1 いいね!
1 コメント
メンバー
9月 08日, 2021 14:58
I think I fixed it! I enabled 2 factor authentication on my account and now every email goes to the inbox no problem so far. Ill keep this updated if...続きを読む
解決済み
Jkeyson 6月 30日, 2021
Hi Everyone, Is there a way to automatically track all incoming and outgoing emails from contacts in Hubspot, even if it's a new thread? I am using Gmail as my email client. Thank you, Jonathan
0 いいね!
2 コメント
Accepted Solution
名誉エキスパート | Platinum Partner
6月 30日, 2021 11:41
Hi @Jkeyson , With the extension you can set to log/track all outgoing emails by default. Responses to logged emails will also be logged. ...続きを読む
解決済み
sauph 6月 23日, 2021
Hi, I have turned off email tracking in the settings for the entire account. I use the Hubspot Gmail extension. However, I regularly use bcc to send the emails to Hubspot for logging. Now, however, each logged email displays the followin 続きを読む
0 いいね!
3 コメント
Accepted Solution
殿堂入り | Solutions Partner
6月 23日, 2021 03:19
Hi @sauph , As far as I know, this notice cannot be hidden. The default behavior in HubSpot is that emails are being tracked – when that is no...続きを読む
解決済み
LindenDavies 6月 09日, 2021
Hi, I wanted to prevent certain users from seeing logged emails when looking at contacts, however I belive this is not possible (wow, you really need to fix that) All emails are being logged in the system, many are confidential but still nee 続きを読む
7 いいね!
6 コメント
Accepted Solution
殿堂入り | Solutions Partner
6月 09日, 2021 14:15
Hi @LindenDavies , You're correct, it's currently not possible to limit view access to activities on a contact record. A user can see either a...続きを読む
Andrea_MSC 6月 01日, 2021
Several users on my account have experience the Chrome extension settings reverting back after they've changed them. Specifically the default association "Create new contacts" has reappeared multiple times after users have removed this. Has anyone 続きを読む
1 いいね!
1 コメント
コミュニティーマネージャー
6月 01日, 2021 15:19
Hello @Andrea_MSC , I would recommend the users to clear their cache to ensure everything is working as it should. Please let us know if...続きを読む
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