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I have the Google Sales extension and I also have Super admin access but when i try to log emails to my Hubspot I don't seem to have permission? My email is connected.
Hello! I am looking for a way to create contacts in Hubspot from an email address connected to a lead generation form on an app marketplace. The flow is that leads submit their information in this form to contact us, and this data is sent to us Lire la suite
Hi @karstenkoehler , It is a different app marketplace and is not connected to Hubspot. Would you happen to know any workaround to do that? Ma...Lire la suite
I ran into issue that every other email that I send or receive can't be tracked or even logged into Hubspot CRM. "Log email" button is unactive and says " Tracking and logging information will be available after this email sends. ". It is quite Lire la suite
Thanks for the ping @TomM2 and apologies for the late reply @ILuckutė !
The option to log emails in the CRM retroactively is a new feature ...Lire la suite
I am using the HubSpot Chrome Extension for my Gmail account. When I try to email a contact with more than 3 associated deals, the Log Email option lists only 3 deals along with the associated company and contact. Has anyone seen this issue? Thank Lire la suite
Au panthéon de la communauté | Partenaire solutions
Août 25, 2023 02:16
Hi @Edmund_Lam ,
Yes, you can do this within the CRM: https://knowledge.hubspot.com/crm-setup/associate-activities-with-records#associate-an-...Lire la suite
I would click that Send Logs button and open a support ticket. This is a user to user community and your problem likely seems due to an error that we...Lire la suite
I have Kaspersky Security as antivirus and have the Hubspot Sales Chrome Extension on Windows 10. This morning Kaspersky identified a few Javascript files as Trojans. Poking around, it looks like these files belong to the Hubspot Sales Extension (pa Lire la suite
We had this issue also. Here is the explanation from HubSpot support: Google changed their requirement for Chrome extension to Manifest 3, and n...Lire la suite
Hi there, Just this morning, I realized that a new button has been added to my inbox. It seems that new contacts (from incoming emails) from today onwards are not being added automatically to my CRM. For contacts who are in the CRM, the button s Lire la suite
I'm using the Hubspot Sales chrome extension. In my Hubspot account, I have added an address to be automatically bcc'd when emailing Hubspot contacts from my Gmail. Settings --> General --> Email --> Manage additional BCC addresses --& Lire la suite
Hi @wlee168 ,
Thank you for reaching out to the Community!
Have you sent your test emails from Gmail? T he additional BCC address only appli...Lire la suite
Is it possible to get email tracking for all correspondence with an email associated with an account regardless of which email client I use - desktop, web or mobile?
Au panthéon de la communauté | Partenaire solutions
Janvier 12, 2022 14:23
Hi @vantechguy ,
HubSpot Sales for Gmail only works as an extension in your Chrome browser (with Gmail web, that is). Mobile apps are not supp...Lire la suite
When I have logged in my Hubspot extension my gmail stops working and gives me error #001. This prevented me almost entirely from using my gmail. When I disabled the extension, everything worked perfectly.
Is it correct that there isn't the functionality to associate the task for a contact with the company directly from the extension in gmail? If you create a task directly from gmail, in order to associate it to the company, you would need to clic Lire la suite
Hey everyone, I've been using Hubspot for about 2 years now just as a CRM with no issues but all of the sudden my emails sent from Hubspot are going to the receipents spam. However, when I send the same email from Mac Mail, gmail.com, or even other Lire la suite
I think I fixed it! I enabled 2 factor authentication on my account and now every email goes to the inbox no problem so far. Ill keep this updated if...Lire la suite
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