Gmail Sales Extension

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Solved
chicagokalo on September 20, 2024
I am in need of assistance. I was looking at the Chrome Extension connected to Gmail. I noticed that the properties to not match the format that I created in the CRM. Ironically, my IOS app has the same outdated properties that I see my C read more
1 upvote
8 Replies
Accepted solution
Contributor
September 21, 2024 20:37
I figured this out. Settings -> Data Managment/Objects/Contacts -> Preview Customization -> click on "update preview cards" .
SCattaniSK on May 26, 2024
I sent several emails using my GMAIL account, that has the hubspot extension. (Note that I used a 3party to sent this emails in bulk) I logged the records using the extension (see image) I did this with over 150 emails, but I cant see the c read more
0 upvote
2 Replies
Member
May 27, 2024 15:04
Hello! karstenkoehler The report looks like this: But when i go to my contacts lists: And filter by last activity it shows me 133...read more
Solved
LFenton20 on April 19, 2024
I have the Google Sales extension and I also have Super admin access but when i try to log emails to my Hubspot I don't seem to have permission? My email is connected.
0 upvote
2 Replies
Accepted solution
Contributor
April 19, 2024 07:00
Thank you for your response. I've actually uninstalled the chrome extension and reinstalled it twice and it seems to be working now.
Solved
Ana777 on April 05, 2024
Hello! I am looking for a way to create contacts in Hubspot from an email address connected to a lead generation form on an app marketplace. The flow is that leads submit their information in this form to contact us, and this data is sent to us read more
0 upvote
5 Replies
Accepted solution
Top Contributor | Elite Partner
May 24, 2024 11:30
@Ana777 if the emails have all the same format you might be able to achieve this using custom code. You would need to have Ops Hub though. We did ...read more
ILuckutė on January 08, 2024
I ran into issue that every other email that I send or receive can't be tracked or even logged into Hubspot CRM. "Log email" button is unactive and says " Tracking and logging information will be available after this email sends. ". It is quite read more
0 upvote
5 Replies
Community Manager
January 24, 2024 05:05
Thanks for the ping @TomM2 and apologies for the late reply @ILuckutė ! The option to log emails in the CRM retroactively is a new feature ...read more
Solved
Edmund_Lam on August 24, 2023
I am using the HubSpot Chrome Extension for my Gmail account. When I try to email a contact with more than 3 associated deals, the Log Email option lists only 3 deals along with the associated company and contact. Has anyone seen this issue? Thank read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
August 25, 2023 02:16
Hi @Edmund_Lam , Yes, you can do this within the CRM: https://knowledge.hubspot.com/crm-setup/associate-activities-with-records#associate-an-...read more
Solved
TGreenwald on March 28, 2023
I get this error when I try to log in. This is from a fresh browser, no other extensions are installed, browser cache and cookies cleared.
0 upvote
1 Reply
Accepted solution
Key Advisor
March 28, 2023 08:41
I would click that Send Logs button and open a support ticket. This is a user to user community and your problem likely seems due to an error that we...read more
Solved
salesguy2 on August 30, 2022
I have Kaspersky Security as antivirus and have the Hubspot Sales Chrome Extension on Windows 10. This morning Kaspersky identified a few Javascript files as Trojans. Poking around, it looks like these files belong to the Hubspot Sales Extension (pa read more
2 upvotes
9 Replies
Accepted solution
Contributor | Partner
September 01, 2022 10:43
We had this issue also. Here is the explanation from HubSpot support: Google changed their requirement for Chrome extension to Manifest 3, and n...read more
Solved
vbs on May 27, 2022
Hi there, Just this morning, I realized that a new button has been added to my inbox. It seems that new contacts (from incoming emails) from today onwards are not being added automatically to my CRM. For contacts who are in the CRM, the button s read more
0 upvote
1 Reply
Accepted solution
Community Manager
May 30, 2022 05:49
Hi @vbs Thank you for reaching out. If you're using the HubSpot Sales Chrome extension with your inbox, incoming emails won't automat...read more
Solved
vantechguy on January 12, 2022
Is it possible to get email tracking for all correspondence with an email associated with an account regardless of which email client I use - desktop, web or mobile?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 12, 2022 14:23
Hi @vantechguy , HubSpot Sales for Gmail only works as an extension in your Chrome browser (with Gmail web, that is). Mobile apps are not supp...read more
Solved
Jkeyson on June 30, 2021
Hi Everyone, Is there a way to automatically track all incoming and outgoing emails from contacts in Hubspot, even if it's a new thread? I am using Gmail as my email client. Thank you, Jonathan
0 upvote
2 Replies
Accepted solution
Recognized Expert | Diamond Partner
June 30, 2021 11:41
Hi @Jkeyson , With the extension you can set to log/track all outgoing emails by default. Responses to logged emails will also be logged. ...read more
Solved
sauph on June 23, 2021
Hi, I have turned off email tracking in the settings for the entire account. I use the Hubspot Gmail extension. However, I regularly use bcc to send the emails to Hubspot for logging. Now, however, each logged email displays the followin read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
June 23, 2021 03:19
Hi @sauph , As far as I know, this notice cannot be hidden. The default behavior in HubSpot is that emails are being tracked – when that is no...read more
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