app.hubspot.com Refused to Connect

[LFelizSantos]

I keep getting this pop-up and am unable to add any templates to my emails within gmail. I also noticed the same notification when I open the sales extension in gmail and go to notifications. 

[karstenkoehler · Accepted solution]

Hi @LFelizSantos,

Have you tried clearing cache/cookies and disabling other extensions? If that doesn't work, could your IT have regulated the use of extensions?

Best regards