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Gmail Sales Extension

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Why when I open an email in Outlook it isnt showing up as an Open?

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1 Resposta 1

Why when I open an email in Outlook it isnt showing up as an Open?

Hi @William88 ,

There are some scenarios where you don't get an "open" notification.

I wanted to share these resources for your reference:

Understand HubSpot Sales email open and click tracking
Community thread- Email click but not opened(See Frank's response)
Block self-open email notifications with the HubSpot Sales Outlook desktop add-in or Chrome extensio...

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