Gmail Sales Extension

c2r
Member

Why do my emails I send from my gmail show as being sent from another user?

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aliciaw
Solution
Top Contributor

Why do my emails I send from my gmail show as being sent from another user?

SOLVE

Which account are you logged into? You can double check by clicking on the avatar in the upper right hand corner of your profile. Whenever you log an activity, it should be attributed to the user that you are logged in as - perhaps you're logged in as your sales manager?

User_Preferences___HubSpot_1.png

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aliciaw
Top Contributor

Why do my emails I send from my gmail show as being sent from another user?

SOLVE

Hi @c2r, what exactly do you mean? Are you seeing it logged as a different user in the CRM, or is this something the recpient of the email is seeing? Do you have screenshots you could share?

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c2r
Member

Why do my emails I send from my gmail show as being sent from another user?

SOLVE

IMG_0073.JPG

 

I created both of the first two meetings and my dashboard says it was created by my sales manager?  

0 Upvotes
aliciaw
Solution
Top Contributor

Why do my emails I send from my gmail show as being sent from another user?

SOLVE

Which account are you logged into? You can double check by clicking on the avatar in the upper right hand corner of your profile. Whenever you log an activity, it should be attributed to the user that you are logged in as - perhaps you're logged in as your sales manager?

User_Preferences___HubSpot_1.png

0 Upvotes